HU
35-50 years of age | Experience level: over 5 safaris
First class and an amazing experience!
The service and communication from booking to arrival and throughout our stay from Donna and her team, was first class. We started off in Arusha for 7 days - Tarangire, Ngorongoro, Serengeti (and then 7 days in Zanzibar) - and the guides were all perfect - professional, knowledgeable and friendly, particularly important as we travelled with our 3 children, ensuring they were always engaged and involved, with every need taken care of. The highlight was undoubtedly the Serengeti and the excellent Kaskaz camp, where our guide, Frank, was truly outstanding.
We've done a number of safaris and travels across Africa and will be definitely returning to Maasai Wanderings again - and hopefully soon!
CN
20-35 years of age | Experience level: first safari
They are good and havegood treatment as well as hospitality
Actually excellent, I enjoyed a lot and I wish to vidit the place one day again.
I like the service, treatment and most impoertant thing those guys are so kind compared to the other places i ever visited.
IT
20-35 years of age | Experience level: first safari
The best safari we could hope for
We started thinking of a safari holiday a couple of years ago and at first we were unsure if we wanted to go to Tanzania or Kenya. For a number of reasons, we then decided to go to Kenya and we started an online research for a safari company that could suit us. We contacted Spirt of Kenya (when it was still called It started in Africa) in order to know possible itineraries and prices. We were impressed with the level of customer care from the first email exchanges. From the first email exchanges, the safari was postponed to this year so we got in touch with them again in the last months of 2017.
What we liked in particular of this company is their way of quoting the safari by listing a number of possible accomodations, and letting you decide the level of comfort that you want. We did not want a luxury safari nor a "tent" safari. They proposed a list of hotels/camps to us so we had the chance to research and choose. We set for the "Off the beaten path" itinerary, which includes Samburu, Nakuru and Mara for a total of 6 days. We asked them to add also the Ol Pejeta Conservancy and so they did. They were always very flexible and accomodating with our requests, literally responding to our emails within a few hours.
Moses and Jackson (I hope I remember the names correctly) came to Nairobi airport to meet and greet us and they drove us to an hotel of our choice for the first night. The morning after our guide Sego came to the hotel and we left for the trip. The van we used was in very good conditions.
I did not think I would see animals at such a short distance during the safari. I am a (very) amateur photographer and I thought that with my cheap lenses I would not be able to take good pictures. I was very wrong. Especially in the Mara, we got very close to big cats, my favourite animals of the safari. Sego was in radio contact with other drivers and when he started driving like crazy we knew something was up! We saw so many animals and he is very knowledgeable. We loved that he had always a smile on his face :) Even if currently the road to the Mara is very bad, Sego did a very good job in driving us around.
We will surely recommend Spirit of Kenya to our friends!
35-50 years of age | Experience level: first safari
She was very helpful and I really enjoyed my trip to Amboseli
My journey was beautiful. I can describe the Safari as one of kind, I was picked at the airport the touring Company Van and they later dropped in my hotel where I was to spend my night. The following day we departed and headed to Amboseli where I had the opportunity to see the big five Animals, it was breath taking and it a rare moment, after the game drive we were entertained by the Maasai dancers and I really appreciate their kindness. I thank Hyrax Safaris for their outstanding services, and their pocket friendly prices.
Thank you and God Bless
IE
20-35 years of age | Experience level: first safari
Faustin did absolutely everything on his power to make our stay in Tanzania delightful.
Thank you so much for everything Faustin. We enjoyed every second of our safari thanks to you guys. Every detail was perfectly organised, timings, scenarios, the food was lovely, and our tour guide, Novath, was the loveliest, most knowledgeable tour guy we have ever had the pleasure to be with.
We did a safari around Mikumi - smaller than other national parks but with the same beauty and animals, which allows you to see all the animals in a much less crowded park. We also traveled to enjoy the beautiful Udzungwa mountains national park, where we hiked up to the top to a wonderful waterfall (you can swim on the bottom)
I would recommend Faustin tours and Novath without hesitation.
Take care my friends! Hakuna Matata
DE
20-35 years of age | Experience level: first safari
Safari was good but nonstop attempts for cheating against clients
Cheating : they always tried to find a way to get more money from there customers (change the price in shillings which has been already agreed by saying that the dollar currency is different today, giving only 2 rooms for 4 different group saying that there is no more accommodation available, skipping the morning game drive with an excuse of returning time back to Nairobi....). Just be careful and don’t trust them what they say as it is. Insisting what you have been promised in the program and negotiating all the time.
Safari: safari was not bad, the driver was quite experienced so you could see all the major animals that you can see in masai mara.
Car: they brought a van for actually suitable for six people but received a reservation for 8 people. We had to squeeze in in the small car for 7-8 hours driving. The backseat was too high so I had to bend my back and neck all the time.
Communication: the communication and customer service in nairobi office was very good, swift and helpful. They tried to resolve the problem but it seems that they don’t manage very well the subcontracted drivers and accommodation staff.
NL
50-65 years of age | Experience level: first safari
Great tour operator and great service during our trip.
Thanks to our excelent tour operator the safari was living up to our expectations. Even more than that because of the great tour guide Noel who guided us to the most beautifull places and scenes. Could tell us a lot about the wildlife. Our overnight stays in the different lodges where very well chosen. Great accomodations with great hospitality.
MM
35-50 years of age | Experience level: first safari
Amazing Experience
“I just want to bring to your attention the excellent customer service we receive on a case-by-case basis, every time, but they also go above and beyond...like in this case. This is excellent customer care! I just had to bring it to your attention. Thank you!”
NP
35-50 years of age | Experience level: first safari
Unforgettable heart-warming safari
Two of us spent 6days with our excellent guide 'Mathias'.
We knew soon he loved his job and tried his best for clients.
He was very friendly and always took care of us.
He drove safely and tried to find animals we wanted to see all the time.
Thanks to his heart-warming effort, we could see cheetahs , lions, leopards
several times ！ Especially we can't forget that we could see cheetahs hunting under
very our eyes.
Hot lunch was highlight in this tour!
Every meal was tasty . And Mathias's premium coffee every after lunch was very nice.
Listening to his beautiful song made us comfortable and felt just like we had been in Mathias!!
OutPost lodge we stayed in Arusha was very nice!
Hotel stuff was very friendly and offered a good service.
They had nice garden also. We wanted to stay more time.
We really enjoyed 6 days tour with Soul of Tanzania and 'Mathias'!.
Highly recommended to Rupia Adventure.
50-65 years of age | Experience level: first safari
A very enjoyable safari with a knowledgeable driver/guide
From the very beginning of our enquiries with Wildness Safaris, communications were reasonably timely & clear. We decided on a 5 day safari to Selous Game Reserve, with Days 1 & 5 being travel to & from Dar es Salaam, Nights 1, 2 & 3 in Selous Jimbiza Camp just outside the southern gate & Night 4 in Sable Mountain Lodge just outside the northern gate. Our accepted contract with them included Days 2, 3 & 4 as 3 full days of safari in Selous Game Reserve. We entered the reserve around 10am on Day 2 & then unfortunately rushed through the reserve to the north to exit by 10am on Day 4, as the entry & exit permits last for 24 hours. Consequently, we did not get our full day safari drive on Day 4 as per our itinerary & only 2 days of Reserve entry instead of 3. This was explained to the owner when we arrived back on Day 5, but disappointingly no offer of a refund of Reserve entry fees was made. These are around US$75 per person per day which is not insubstantial. However, we did thoroughly enjoy our 2 full days of safari with our driver/guide Steve & managed to see a lot of wild animals in this time, so didn’t feel we would necessarily have any seen different animals on Day 4 – just more of the same, but in different numbers & different environments. Steve’s knowledge of the wildlife was amazing & he showed lots of patience in answering our numerous questions. Overall, we would recommend Wildness Safaris.