US
35-50 years of age | Experience level: first safari
Incredible experience, awesome service
After doing a bit of research we chose Makasa for our first safari and were not disappointed.
Selma was very helpful and easy to work with. The custom itinerary was perfect and we thoroughly enjoyed spending 3 full days at Serengeti.
The accommodations were as described, and when a little issue arose at one of the lodges, the Makasa team was very supportive and helpful.
Our guide, Kaleby, made our trip exciting but completely stress-free, which is really the best combo for a safari. His knowledge and experience of wildlife, plants, landscapes are top-notch. It may feel somewhat weird to drive with a total stranger for 10 days, but Kaleby is very friendly, attentive, and overall a very nice person to spend time with; it really shows he’s proud to be an ambassador of his country, and that he really loves his job as a safari guide.
Staff at tented camps and lodges were always super friendly and bubbly, and our stay at Maasai Lodge was especially remarkable.
Thank you Makasa! Asante Sana!
US
50-65 years of age | Experience level: first safari
Did not prepare us for our trip to Africa
We returned from our trip to Africa feeling like Cazenova and Loyd had not properly prepared us. There were numerous ways that we felt let down - our skeptical side suggests that Cazenova and Loyd was more interested in getting their fee rather than providing important, helpful information that we needed for our trip. Will not recommend Cazenova and Loyd!
US
50-65 years of age | Experience level: first safari
Prompt response and very helpful in trying situations
Communication was top notch. The service provided is very good and price for the total safari was very reasonable. Tour manager Erastus is very friendly and provided a lot of information during the briefing session the day before the tour began to prep us. The guide/driver George is very knowledgeable and enthusiastic about the park and had very good conversations with my family. The car broke down during the drive to the park and both Erastus and George did their best to make the trip go without a hitch by arranging our journey without any trouble. Overall Top Cream is a very good operator who puts customer service at the forefront. Only thing that they could have provided a better/newer vehicle and the balloon company they used was not up to the expectations.
35-50 years of age | Experience level: first safari
6 Days Northern Tanzania family Safari
Our family of 4 went on the 6 day Northern Tanzania Safari with Wild Secret Safaris to Tarangire, Ngorongoro and Serengeti.
Our guide and driver was Mussa. was very experienced and had vast knowledge on all the animals we saw. He was also very good at spotting the animals and had the sense to know where they would be. We saw lions, cheetahs, elephants, hyenas, vultures, buffaloes, and 2 leopards in 2 different spots, however the highlight was the wildebeest migration. By the end of the 6 days, Mussa had become like part of our family.
I highly recommend Wild Secret Safaris.
20-35 years of age | Experience level: first safari
Cultural Vibes Travel and Tours is an excellent and trustworthy local tour company
I was originally hesitant about Cultural Vibes Travel and Tours based on the relatively low volume of reviews.
However, Cultural Vibes proved to be an excellent, reliable and cost effective local tour company.
Our main contact, Tongesai, was fantastic throughout the entire duration of the trip. Customer service was great and he could not do enough to help. We booked a 3 day Hwange safari through Cultural Vibes and then continued to use Cultural Vibes for all transfers and all other activities within Victoria falls. This made everything extremely easy and safe, with the additional benefit of Cultural Vibes ensuring we only used legitimate and insured companies for activities.
If you are looking for a more personalised trip where you have a guide with in depth knowledge of the local area Cultural Vibes Travel and Tours is likely more suited to you than other larger tour companies operating around Victoria Falls.
We stayed at Sable Sands Safari Lodge for the 3 day safari and this also exceeded expectations. Great food, nice accommodation, amazing views and service.
AE
35-50 years of age | Experience level: 2-5 safaris
Jackline, Anthony and Victor took great care of us and gave us some unforgettble memories.
Very prompt with their responses. Always on time and very accommodating of all our requests. They arranged a wonderful tour guide in Victor who ensured we had some great game drives.
NL
35-50 years of age | Experience level: 2-5 safaris
We experienced 2 great trips with Terminal Tours in Kenya and Tanzania
Nelson of Terminal Tours Safari organized 2 trips for us, we're a family with 3 teenage daughters. We selected a 4 day trip in Kenya, later a 5 day trip in Tanzania. And we loved it!
It was easy to communicate with Nelson and his team. He responded quickly via mail or whatsapp. The trip schedule was clear and the price was reasonable.
Our first tour was a camping trip in Masai Mara and Lake Nakuru. We have seen incredible numbers of animals. Truly amazing. The camp facilities were good and close to the park entrance. John was our driver/guide. A joyable guide with lots of knowledge. He answered all of our questions about the wildlife and about living in Kenya. Great guy!
The second camping trip started from Arusha in Tanzania. Guide/driver Med and cook Rama took very good care of us for 5 days. We have visited Tarangire NP, Lake Manyara, Serengeti NP and the Ngorongoro crater. Very impressive and we collected memories for life! Camping within the Serengeti truly is amazing.
We can highly recommend Terminal Tours and the guides, drivers and cook we experienced. Keep up the good work!
35-50 years of age | Experience level: 2-5 safaris
Second time with EWS and another great trip
We had a great safari to QEP with EWS.
Great itinerary, with good quality lodges and private transport.
We saw an amazing variety of animals and birds - including several groups of lions. A fantastic trip and one we'll have to extend to see the gorillas next time!
US
35-50 years of age | Experience level: 2-5 safaris
Excellent Rwanda-Uganda experience
I booked a 6 days Trip combing Rwanda and Ugandan experiences. My first contact was received and replied by Mr.Emmanuel with detailed itinerary and budget proposal suiting my needs. I was keen to experience the cleanest city in Africa Kigali with utmost local life experience. I am happy that i got what i needed, 'cooking cassava leaves in Nyamirambo with Ugali as well as touring all the corner of the city. I also liked my Gorilla trekking experience in Uganda and community tour in Kisoro as well as experiencing Musanze with Buhanga forest, gorilla guardians village as well as Dian Fossey exhibits. i really liked passion and courage of the team in this company and their willingness to do the best for you to enjoy your experience and highly recommend making your booking with them.
Thanks to my driver Christoper and the rest of the team
AE
35-50 years of age | Experience level: first safari
It was a great safari tour. They really tried to accommodate all my requests and do their best
I did 13 days safari tour in Kenya and Tanzania with Exciting Africa Holidays in August 2019 and I loved the experience. The communication was easy and Albert was always responsive from start to end of my trip. They tried to accommodate most of my requests and solve issues coming up. I only would suggest to better look into booking Tanzania safari through Tanzanian operators as an option. Although the border crossing and all the movements in between countries are easier with one operator and EAH really made it smooth for me, they couldn't totally control Tanzanian operator and there were a couple of misunderstandings. But I would say they have done their best to manage it. I recommend this company as they are reliable and responsive and worked hard to make this an amazing and beautiful experience. My tour guide Gibson was very knowledgable and really fun and I have a great time. Thank you EAH staff for this! Veronika