BR
20-35 years of age | Experience level: first safari
Best experience ever!
Michael was our advisor, and helped a lot with all details! The safari and accomodations was really nice, confortable, and we had a really good driver and ranger at gomo gomo lodge! We loved the experience of all days at kruger, all the staff was really gentles! Certaintly i will recomend Michael for friends, as i received a recomendation of a friend.
TR
20-35 years of age | Experience level: first safari
Professional,kind and secure guide services. We felt like their guest, not customer.
Lukaye is a nice guide. He was so kind, tried and managed to do all of our requests during the road to safari, in the safari and after safari. He acted like we were his guest, not like a customer.
I definitly recommended their agency during your visit to Tanzania.
IT
35-50 years of age | Experience level: 2-5 safaris
Amazing tour
What more could you wish for? Expert driver, Italian speaking guide always friendly and helpful. Places and animals that leave speechless. An unforgettable experience in the real savannah. Comfortable accommodation solutions, impeccable cuisine with many proposals suitable for us as we are vegetarians. A trip that I would recommend to everyone: both children and adults to experience timeless emotions.
35-50 years of age | Experience level: 2-5 safaris
Very disappointing service
I was dealing with Mary a Bonfire Agent who from the start barely provided me with information and later hiked prices & made excuses to cover herself. Bonfire has lost its quality service and I will never use them again
DE
50-65 years of age | Experience level: over 5 safaris
Very good and reliable communication and handling
Communication excellent Safari Tour with good Driver All lodges were good
ES
20-35 years of age | Experience level: first safari
We don’t recommend orongai at all!
The safari itselfs was fine, because Frankly, the guide is amazing! But we had many problems with Orongai. When we arrived to arusha they changed the payment method, ALL the hotels and the itinerary without asking or inform us. The last day we spoke with the manager and he said that was unusual, but reading the reviews we think that they usually work in that way. We don’t recommend work with orongai because you can’t trust them if they are changing everything without inform you in advance and you can’t do anything. We had the feeling that they were cheating us all the time!
UA
35-50 years of age | Experience level: 2-5 safaris
That was perfect :)
Thanks for the Safari and the climb. All very much. Emilias accompanied us throughout our stay in Tanzania, from a meeting at the airport to farewell there. Therefore, we did not worry about anything and only rested :) Emilias has the best prices and quality. Definitely recommend!
US
50-65 years of age | Experience level: first safari
Left stranded in Capetown when Owner Chris No-Showed-Terrifying Experience
I will get straight to the important points.
1) I booked this tour as a single, middle aged women traveling alone. I booked and paid nine months ahead. Twenty one days prior to depature I called about my flight and tour arrangements. Chris stated "I am sorry but your tour has been cancelled. You will have to leave five days earlier or you can't go with us. We can still make it happen, but not with us." I made arrangements, at great inconvenience, to leave 5 days earlier.
2) Hotel for Capetown is TWENTY FIVE MILES FROM CAPETOWN.
3) Chris dropped me off at V&A for a shopping trip, at my request. I confirmed, three times, that he would pick me
up at the designated stop at 5 p.m. HE NO SHOWED. PERIOD. LEFT ME TOTALLY ALONE AFTER DARK. TOOK A TAXI BACK TO HOTEL WITH THE HELP OF V&A security. I was terrified, but made it back to the hotel.
4) I was dumped so Chris could assist a dentist who had booked his family of ten. There were numerous adults supervising all children at this time, on that night. There were no children left alone. I was left alone.
5) Chris called me the morning we were to depart for Sabi Sabi, and asked me to meet him alone in a hotel conference room, prior to our group departure that morning. I WAS MET WITH THIS THREAT:
"If you say anything negative about our company, I will take legal action against you."
Great trip otherwise.
NO
35-50 years of age | Experience level: first safari
A great experience for my family and I
We had an amazing tour with Rhino Explorer. Our driver/quide "Rocky" impressed us by his knowledge. I even had a story for each of the animails we saw. Pretty clean and nice camps with noices of hyenas and grassing zebras during the night. During daytime we saw most of the animals possible to see, and many of them pretty close to the car.
Our chef during the trip made us fantastic meals.
We have lot of memories and nice pictures from this trip!
BR
50-65 years of age | Experience level: 2-5 safaris
Almost all the time Excellent
Communications were all the time during the booking process excellent and accurate.
The hotels / camps we booked into met or even exceeded our expectations.
The safari tour was awesome. Our tour guide was self-confident and an excellent driver and never spoke on the cell phone when driving. We were shown all the animals you want to see as a layman in Tanzania.
The only little disappointment was when asking for seeing the Olduvai Gorge Museum regarding early human ancestors, our driver told that we have ´passed already and there is no time to turn back. Probably our fault not to point out beforehand our interest.
We can fully recommend Makasa for a memorable trip in Tanzania!
