US
50-65 years of age | Experience level: first safari
Best safari operator
My wife and I recently spent fabulous 10 days on safari with Tazama Africa Holidays through Olpejeta conservancy ,lake Nakuru national park and Maasai Mara national.
I contacted 15 different companies and Tazama Africa holidays was our favorite.
Antony the owner was extremely fast,efficient,helpful and above all he went above to come up with the best itinerary and luckily he is a guide by profession.
He proposed an itinerary for us the was friendly to our budget and more so a relaxing one.
Our guide Jack was fantastic,experienced,knowledgeable and he understands animal behavior extensively and knew when to move on and when to hang around a little longer for a chance to see a chase. We saw three chases in the Maasai Mara: a lion chasing a zebra, a pair of cheetahs chasing an impala, a leopard hunting and the same two cheetahs finally overtaking a small eland. Jack also has a photography background, which allowed him to get us into great position for pictures. We saw every animal we could have hoped for and it exceeded our expectations .
We greatly appreciated the flexibility to create the trip of a lifetime. Likewise, being picked up at the airport and dropped off at the airport for the flight home came without a hitch. We highly recommend Tazama Africa Holidays for the ease of communication, designing the trip, and for a trip beyond our expectations
Thank you Antony and Jack for creating our outstanding and memorable experience.
CA
35-50 years of age | Experience level: 2-5 safaris
Reliable Tour agency in TZ
We were happy we selected this agency for our Safaris in Tanzania , we visited Tarangira park , Arusha city, Serengenti national park, we cannot say more about this agency the entire group were amazed about the country, service and especially we saw manu animals we expected. Zanzibar beach Nungwi we shall go back with our family soon next year . Thanl you Hermosa Company
CZ
20-35 years of age | Experience level: first safari
Profesional,talkactive and overal one of the best experiences that i had with a travel company.
Since from the start Mujuni was really active on WhatsApp and provided every possible information that i needed or asked myself. Our private guide (Morgan) told us a lot of informations about Safaris,animals and himself. Me and my girlfriend went for 3days and it was definetely worth it. We have a LOT of beautiful moments that we will remember rest of our lives. Thank you once more for everything. To summ it up 10/10 experience that you will remember rest of your life.
US
20-35 years of age | Experience level: 2-5 safaris
Dream come true!!!
Trekking the mountain gorillas has been a dream of mine since I was a child and Golden Rwanda Safaris exceeded my expectations. I am a solo female traveler and, after speaking to Frank and reading glowing reviews, I had no hesitations about booking this company. I had a female guide, Ingrid, who made sure everything was punctual, safe, and organized. I learned so much about the culture and history of Rwanda from her and she made the trip so special and fun. I was able to spend the first day exploring a bit of Kigali, including the sobering Rwanda Genocide Memorial, which you can’t miss if you travel to Rwanda. The accommodations at Five Volcanoes were luxurious and comfortable and the staff was so kind. I could write a full memoir about the trek itself but suffice it to say that it was genuinely life changing. Spending an hour amongst the gorillas was the single most awe-inspiring experience of my life. Everyone truly cares about the conservation of the environment and these incredible animals, and you can rest assured that all your trekking money goes towards protecting the park. The logistics were all taken care of by Ingrid, who was excited to see me living my dream. Seeing the golden monkeys is also absolutely worth doing – you’re completely surrounded by them and they’re a joy to watch.
Huge thanks to Ingrid and Frank for making this the best Christmas ever – it was worth every penny that I saved. I would recommend Golden Rwanda Safaris a thousand times over to anyone traveling in Rwanda, and plan to book with them again when I return with my mom for more trekking.
RU
35-50 years of age | Experience level: over 5 safaris
A wonderful two week trip to Ethiopia
We had the Ethniopian Mammal Watching tour for 14 days; the initially 12-day program itself was adjusted and extended by two days.
Armaye knows the nature of Ethiopia and its inhabitants very well. Since we were focused on locating and photographing animals, he fully supported us in this task and gave us great assistance in identifying those species with which we had questions. It was very interesting to discuss the animals of Ethiopia with him! It’s great that he implemented his area of interest and knowledge into his own business.
All Armaye team members are friendly and responsible, you can absolutly trust them.
The nature of Ethiopia is very different depending on the parts of the country and is very beautiful and even fantastic.
We also got to know the local cuisine and its specialties.
We will miss the time spent and the company of our new friends on this trip. But I think we will be back in the future!
If you are planning to travel to Ethiopia, I would recommend traveling with Armaye Ethiopia Tours.
20-35 years of age | Experience level: over 5 safaris
The unprofessional service of Ambula was characterized by rude behavior and lack of accountability.
I am not one to publicly complain about service, but I had a horrible experience with Ambula Tours that I feel someone who is considering using their service should know about. I booked a transfer for my brother and on the way to the airport, they were in an accident. He ended up missing his domestic flight and international flight - leaving my family with over R40,000 in unexpected costs. Accidents happen and luckily everyone was okay. The communication from Ambula was shocking (they said another car was on the way and would be there in 40-45 minutes, and it didn't arrive for another +2.5 hours!) and they did not help to cover any costs or, at the least, refund the cost of the trip. I would not suggest this service to anyone who values a company with integrity and safety.
AE
35-50 years of age | Experience level: over 5 safaris
A review that could have been very different
Taking a safari with Mufasa Tours and Travels was, for the most part, a good experience. We are frequently safari goers and based on the ratings we'd seen, there were high expectations in our minds. The incredible wildlife, wonderful accommodations, and having a dedicated guide, Nelson, contributed to many memorable moments. However, our encounter with the company's refund policy left us with mixed feelings about our overall journey.
The Positives:
Our safari with Mufasa Tours and Travels initially promised an exclusive and flexible adventure, and in many aspects, it delivered. The personalized game drives facilitated by Nelson were informative and tailored to our preferences. The company's commitment to providing an exclusive vehicle and guide allowed us to immerse ourselves fully into bush therapy. Caroline, who coordinated our bookings, demonstrated prompt and professional communication when addressing our concerns, and made the entire booking a pleasant experience. Nelson was a good guide and ensured we had the best sightings based on what he heard over the radio.
The Disappointment:
We had opted for a 4x4 Land Cruiser instead of a Minivan for more comfort. However, the vehicle we received was probably one of the older ones if not the oldest. It was quite different from what is advertised on their YouTube video. The vehicle was rickety, glass windows used to vibrate vigorously during the drives and the pop-up roof had rust and loose metal shreds which can be a big risk. When we reached the Mara from Nairobi, the backdoor got jammed and it took hours to retrieve our bags and other luggage (which included baby food!!). For a company of good reputation, it is imperative that vehicles are kept spic and span and regularly maintained.
From the reviews we read online, we had requested for Nelson to be our good. While he was good in several aspects such as stopping when we ask or changing the angle when photographing, one thing we did not appreciate was that he used to be on the phone all the time. Instead of giving us some insights about the animals we see (simple things such as what pride of lions is this, how big it is, etc.), it felt more like a race from one sighting to the other. Even though we are bird lovers, most of them we had to ask him to stop otherwise he would just drive past without even looking.
Additionally ... our journey regrettably took an unexpected turn when our baby fell ill, forcing us to cut our safari short. Upon inquiring about a partial refund due to the unforeseen circumstances, we encountered a rigid adherence to the company's no-refund policy for last-minute changes. While we understand and respect the importance of policy adherence, we had hoped for more flexibility and understanding given the exceptional nature of our situation.
Conclusion:
Our overall experience with Mufasa Tours and Travels was a tale of two halves. The wildlife and photographic opportunities made the safari portion truly memorable. However, the disappointment stemming from the company's inflexible refund policy has left us contemplating our future travel choices. While the company provides an undoubtedly unique and exclusive safari experience, potential travelers should be mindful of the company's strict policies, especially in unforeseen circumstances. As we reflect on our safari with mixed emotions, we may consider alternative options for our future adventures, seeking a balance between policy adherence and customer understanding.
FR
A magnificent trip, a dream ever since, we don't speak English, we had a guide for a long time.
Thank you Philppo and your team, We had a wonderful trip. Every day was a new adventure, thanks to our guide Anagoud, an extraordinary culture who listened to everyone.
There are so many animals you can't believe, as far as the eye can see.
(automatic translation from French)
20-35 years of age | Experience level: over 5 safaris
Keen to detail and very helpful.
I have done both a game viewing safari and Dubai trip with them and the coordination between is amazing. Flawless communication on all activities and great recommendations on my way around during travel. I would highly recommend them. Simply amazing teamwork was happy and grateful.
DE
20-35 years of age | Experience level: first safari
Reliable and attentive agency
We had great experience traveling with Trav-Interactive! They offer great tours at a reasonable price point. We went for 3 days at Taita Hills, all went great. The communication was always fast and conclusive.