ES
35-50 years of age | Experience level: 2-5 safaris
Amazing days with Suricata Safaris
There are many safari companies and Suricata Safaris was one of our finalist among other 3-4 companies. Finally, after reading a lot and solve our doubts, we chose Suricata for our Tanzanian adventure! Communication before the safari was good and once we arrived everything was smooth and as planned. We were pick up at airport and drop off at a hotel to rest after the flight. Next day, we started the safari and it was a unique experience! Our driver, Frederic, was really good at driving and he answered all our questions and explained many things about the National Parks, the animals and the landscapes. Benjamin, our cooker, took care of us and prepared delicious meals, always kidding and with a smile! Both were very kind and proffessional. The car was clean and in excellent condition (I don't know if it was new, but probably 1-2 years). Resuming, we had an amazing safari with Suricata and of course we saw the big five!! I strongly recommend a safari with them, if I go back to Tanzania again I'll repeat with Suricata :)
ES
20-35 years of age | Experience level: first safari
Amazing!
I did a safari with Glorius. Everything was perfect. Safari was one of the best experience in my life and she did it better that I could even imagine.
I was traveling by myself and she made feel at home.
Also, if you want good quality and good prices, go with them.
I would repeat with the Glorious team.
US
50-65 years of age | Experience level: first safari
Never had a greater experience EVER! Don't take a chance, book with Twist!
From start to finish, there was never a missed step. Communication was prompt, courteous, and always helpful. I worked with an incredible lady, Dorothy, who was always quick to replay. I was coming from America on a missions trip, and 12 hour time difference seemed like would be difficult to overcome. NEVER! I'm not sure if she walks with a laptop on her hip or next to the side of her bed, but she always got back to me quickly. Now the Safari itself.....BREATHTAKING! I have done many an excursion across the world, but never a Safari trip, so I was very excited. And Twist Africa lived up to the expectations. No I take that back...they SURPASSED my expectations. Wildlife, birds, scenery like I have never experienced were phenomenal. Accommodations were outstanding, service at the places we stayed was so hospitable, and the food....wow I didn't want to come back to America and go to McDonalds ever again! Just incredible culture, food, people! The people were the best part I think. So gracious, giving, and reaching out to talk and discuss and share of themselves. Twist has set up a great network of people to handle their customers. I will return, hopefully on a yearly basis. And I will NEVER use anyone other than Twist Safari.
Regards and a pleasure to write this review.
Andy B. - Alaska, USA
AE
35-50 years of age | Experience level: first safari
Amazing experience
It was an amazing trip of a life time for my family,we had great experience ever,the team from Kilimanjaro Adventure Safari Club is the best one,will go back again for the Kilimanjaro Climb.
AE
20-35 years of age | Experience level: first safari
Excellent service
“The Safari and Kilimanjaro Climb was fantastic,well organized,the trucks are well maintained and the knowledge of the team is outstanding one,looking forward to go back again and enjoy the best service from Makoninde and his Kilimanjaro Adventure Safari Club team”
Once in a lifetime experience
Our Safari tour in the Serengeti was one of the most amazing experiences we have had in our life. It would not have happened without Almighty Kilimanjaro. They organized most memorable trip for us which surpassed all our expectations.
Our tour guide Bernad was absolutely wonderful, he is a very experienced, professional, and reliable person. He is someone you can trust, great driver with an excellent eye for spotting and finding animals in the wild.
We got to see breathtaking wildlife scenes and animals - lioness with three cubs eating their pray, elephants protecting their young ones from lions, wildebeest crossing Mara river, pride of six lions moving past our car early morning on their way to hunt...We also saw rhinos, massive crocodiles and hippos.
Thanks again Bernad for perfect trip!
I would definitely recommend Almighty Kilimanjaro to everyone planning to do Safari in Tanzania and we will for sure use them again in the future
Thank you Rasheedy for your professionalism, great responsiveness and organization of our tailor made tour from Zanzibar
CR
50-65 years of age | Experience level: 2-5 safaris
INCOMPETENCE / DIRT / LIE / ILLEGALITY
We just come back from a 19-day safari organized by Rafiki Safari Tours.
The organization was done by Elie, and our guide was the boss of this Cie : Joseph.
We had opted for a private safari mainly in Namibia, but that also took us to some border parks in South Africa, Bostwana and we ended up in Zimbabwe to admire the Victoria Falls. It must have been a mixed safari lodges and campsites.
Our guide had to organize breakfasts, lunches and dinners. It was the contract established.
I will now develop the topics :
LIES :
About the lodges. In fact, we only had 4 nights out of 19 in lodges ! they had the nerve to describe a campsite as a lodge while there was not even a bathroom, just a bucket to shower with cold water ! So, slight scam at this level.
The lunches for their part were often limited to a salad of rice / tomatoes taken along the road or on makeshift parking. Dinners were often Polenta.
During our stays in campsites, our guide took us away from amenities and inputs, because he suffers from a serious relationship problem. In fact, we still wonder why he does this job (well, just for the money ?) because he can’t stand people.
The organization was disastrous because everything was done at the last minute. Excursions with taxis to get us across the border, a considerable time lost waiting, apparently our guide didn’t have permits to transport tourists, no insurance either, fortunately we didn’t have accident !
DIRT :
Total Lack of hygiene (thankfully, we got vaccins for everything), because the first night, we were surprised to note that our guide had not even provided a sleeping bag or even a sheet (once again, as we are used to travel, we had sleeping bags). About blankets !!! They have certainly never been cleaned, indescribable stains were still there. The mattresses were torn and the tent was leaking ! Our guide forgot the hat that allowed him to be waterproof.
To keep the food, just a little cooler of 20 liters max, often without ice, enthroned in the car. The utensils themselves were rusty and of another age. Folding chairs also torn, rusted and really dirty. We even finished the last 4 days without a table because our guide had "forgotten" it.
INCOMPETENCE:
At the beginning of our stay our guide made a huge mistake : We were in Kgalagadi Park and he described the jackal as a feline. A detail, certainly, but that was repeated dozens of times daily, throughout the stay and on many points, so dint of hearing wrong things, we left it spoken, referring us to the internet to have the real information. When we pointed out his mistake, he spent the whole evening searching on the internet to prove the opposite. But in front of his ineptness, he left and shunned the whole evening ! We laughed of him because it was so ridiculous, as a little child. We felt that our presence weighed him down and that he was doing his job just for the photos he could take and post on social networks ! Totally childish behavior, more often on the internet, even while driving, a real danger.
ILLEGALITY :
As I said at the beginning of this message, a contract had been established. But as soon as we started to report the first problems, our guide bawled us squarely, even in public, several times in lodges. Imagine shame for us. And then, he blamed the organizer, asking us to contact him. What I did as soon as the connections allowed us. The latter asking us to solve our problems with the guide. In fact, you will understand, they blame themselves, but when you know they are like partners, it was ridiculous.
But the worst was when our guide abandoned us, we can say that, at the 1st border post between Botswana and Zimbabwe. As I said, everything was tricky, and he was always looking for taxis at the last minute. But this day, impossible for him to find someone, he had no desire to finish the journey with us, but I must say that it was a little reciprocal. Then he saw a professional guide coming home to Namibia, whom he asked to pick us up because he had just left his own clients in Victoria Falls. This guy accepted very nicely and we finished our journey with him. But what a mistake for Rafiki Safari Tours, because our new guide of fortune explained us what we would never have to know: all the norms and especially all the necessary authorizations to work on these different countries (Namibia, Botswana, Zimbabwe, etc. ). And of course, our guide Joseph, was apparently in total illegality. What would it be like if we had an accident with him ? How is it possible to work by making fun of and being so uncomfortable with one's own customers ?
Finally we had to finish our tour at Katima Mulilo, where we had to take a sleeper bus to get back to Windhoek. But of course, nothing was booked and it's normal, because we learned that this bus line has not existed for at least a year ! Of course, we have not been refund for this, as the last free meals, yet at the expense of Rafiki Safari tours according to the contract. When I made a complaint, Elie, the organizer insulted me by calling me arrogant !
CONCLUSION :
This company, its leader and its organizer, are a total rip-off, pure amateurs incompetent, without real knowledges. But as you will understand, we traveled in dirty conditions with a person who has big psychological problems. Elie, the organizer told us ! he came to see us the last night to try to calm our anger, but did nothing more than show us the new company (illegal surely) he had just updated, to separate soon from the owner. Even between them, they lack frankness and honesty, so how could they work properly?
I am actually spreading my discontent, because i DO NOT want that anyone to be abused as we were. We have already contacted all relevant authorities, including the Namibian Tourism Board on which Rafiki Safari Tours is not registered of course.
So, have a wonderful stay in these beautiful lands, but avoid this company, and the people mentioned. Others are professional, not them !
AT
50-65 years of age | Experience level: 2-5 safaris
More than worth its price!
I choose KWESA because of the low price and was sure, the price would have impact to the quality.
It did'nt.
After a wonderfull 8-day-Lemosho-tour with guide William and his crew from Dec. 2nd to Dec. 9th I wonder, why other operators cost a lot more, because I saw, that they didnt offer more. We had bad, longtime rainy weather, but the boys did all, to make my trip as easy as possible and at last we were successfull last Sunday, what is not so easy, when the guest is sixty and has more than 105 kg!
Save your money and take the best of the cheap.
I recomand this company!
And greetings to guide William and his crew!
AE
20-35 years of age | Experience level: first safari
Very professional we had enjoy every moment
I enjoyed every moment even i did just 1 night safari it was really amazing
AE
50-65 years of age | Experience level: first safari
Wonderful Experience
We had a fantastic experience with your company and our guide Joseph. He was kind and helpful. We were able to see not only Big 5, but also different species, monkeys, zebra and wart hogs. We had great views wonderful scenery and saw everything that was available. Our vehicle was perfect. It was absolutely fantastic safari.
