CL
Inept and dishonest company. Never received even one explanation or excuses.
Soul of Tanzania is a scam. Poor service, bad information, rather none, very manipulative situations, change prices, while traveling we never got a local emergency phone where we can claim , for this we were always given a Sales Office phone in London!!! ,distant many hours of flight. We asked for the address of the office in Tanzania, which we were denied it repeatedly Soul Of tanzania post a POBOX, and the phone they post on the internet never answered. We wanted to talk to this Jose, who never wanted to give us his last name, a man who calls himself ridiculously "Travel Designer" who for our misfortune took from the beginning our booking and who has no idea what it is to attend a passenger who goes for the first time to Africa. Jose sends the customer where he wants, ignores the passenger’s wish, he charges a crook for air tickets inside Kenya and lies when it comes to fixing problems. He sent us to bad hotels , another under construction, denied us that there was an airport near Ngorongoro in order to take us, against our wishes ,by land from the volcano to Kilimanjaro airport, finishing us by buying directly our air tickets Lake Manyara/ Kilimanjaro to the air company. We ended up booking directly the hotel in Nairobi because the one that José quoted us was a plague and very expensive . In Nairobi we asked him to reimburse us a significant amount of money that he overcharged us before we left the hotel, so we could pay the bill, but Jose did NOT fulfill his commitment, He refused to talk to us and reimbursed us at the hotel in Masai Mara because it was convenient for him. On arrival in Masai Mara charged us for moving to the hotel, in circumstances that transfers from the air field to the hotel were provided by the hotel and "are free" .. In short, DO NOT look to be scammed into services by these companies. . They operate Kenya through another company, which is called Spirit of Kenya, which is also a disaster; this company denied us the phone of the so-called travel designer responsible for "organizing our trip" in Soul of Tanzania. We needed to talk to him quickly, not once but several times and Joseph never showed his face but always hid. A scoundrel. We raised a complaint to the INDABA association of African vajes agents that never answered us because, after we knew, these two agencies do NOT belong to those official organizations therefore any claim falls into the void. We wanted to write to a newspaper in Nairobi but it wasn’t very effective either.
Brizzi Family , five people, Kenya and Tanzania, June 2013
IT
35-50 years of age | Experience level: 2-5 safaris
Best 3 days Safari
Our three-day itinerary was perfectly crafted to showcase the best of Tanzania. Throughout the thrilling safari in the national parks,our knowledgeable guide made sure we didn't miss any of the incredible wildlife, including lions, elephants, and giraffes. It was like stepping into a real-life nature documentary!
We also visited the stunning Ngorongoro Crater. The landscapes were jaw-dropping, and we had the chance to see a wide variety of animals in their natural habitat. Our guide shared fascinating information about the ecosystem and the importance of conservation efforts.
From start to finish of this trip, the team at African Savannah Trekkers was incredibly fun and professional. They went above and beyond to ensure that we had an unforgettable experience. The accommodations were comfortable, the meals were delicious, and the entire staff was friendly and attentive.
I can't recommend African Savannah Trekkers enough. They truly know how to create an adventure that combines fun, professionalism, and an authentic experience of Tanzania's natural wonders. If you're looking for an unforgettable trip, they're definitely the ones to go with!
PT
35-50 years of age | Experience level: first safari
Amazing
First safari from my life and it was wonderful.
Meijo take care of everything during the safari, my guide Michael , it was great
I recommend Meijo, for sure I will return and I will do with Meijo. Thank you for everything. Obrigado.
50-65 years of age | Experience level: over 5 safaris
Super service, great safari.
We had a great 4 day trip to Tarangere and Ngorongoro. Adam organised it very well.
Our driver-guide totally understood our needs, as we are seasoned safari people, interested in beetles and birds as much as the usual animals. We had some super predator sightings anyway. A good choice of camps, fine value, good fun times, altogether an amazing safari!
Efficient service.
We felt well cared for.
IT
50-65 years of age | Experience level: over 5 safaris
EXCELLENT SAFARI EXPERIENCE
We started on May looking for a travel agency to receive some quote for our private safari. We had done some other private safari in 2018 and 2019 in Tanzania visiting Lake Manyara, Serengeti, Ngorongoro and Tarangire but this time we would visit the parks of south of Tanzania.
We received some quote from some agency but the first who wrote to us also a whatsapp and follow us in our request very rapid was Winnie from Kihindo Tours and Safaris.
We asked a lot of changings to find the right compromise with our budget.
When we reached the airport in Dar es salam we met Winnie and Willy (our Guide and driver) and we started for our private safari and at the beginig everithing went going well.
First Park, Mikumi, second Ruaha, in the second park we got stuck for mud for 2 hour (it was small raining season) but our guide was very smart, keep calm and solved a problem with help of ranger's park.
We changed our plan about the 3 park (Nyerere) because we knew that it was very difficult to drive during raining and mud.
We asked to Winnie by whatsapp if was possibleto change plans and in a bit time we find the good solution to us, so we came back to Mikumi National park.
It was the right choise, the safari was execellent, we saw a lot of animals and birds and our guide Willy was very smart and brilliant. We can say for sure Thanks to Willy if we saw a lot of animals, includind Lions and Leopards (that we Know are very very difficult to see)
Thanks a lot to Kihindo, Winnie, Danfor and Willy.
We can say for sure that if we came back to Tanzania, we already know wich will be our safari's agency.
Thanks a lot
Cristina and Stefano
50-65 years of age | Experience level: first safari
Excellent Trip To A Beautiful Country
What a fantastic trip we had. From the communication and planning with Edison, tailored to our requirements. To our driver/guide Jackson, we felt in very safe hands and couldn’t have been treated any better. He had a great knowledge of the wildlife and explained what life was like in Rwanda. He was always on time and had a very friendly manner.
Rwanda is a very clean, lush and beautiful country. It was very interesting to see the hardworking locals and smiling kid’s faces on our travel.
I will never forget the day we came face to face with the mountain gorillas. The trek was about an hour long. We were able to get very close to these gentle giants. Such an amazing experience.
US
50-65 years of age | Experience level: first safari
Amazing time and once in lifetime adventure with Lucas🙂
We were with Lucas for 10 days, his amazing knowledge of the birds, animals and landscape was very much appreciated. Over time we learned about the family, culture and his faith. His caring nature with details provided the comfort needed for a foreign visitor. He is just amazing, once in a life time adventure was priceless 🙂
AZ
20-35 years of age | Experience level: first safari
Fantastic
We've just completed an unforgettable journey, all thanks to See safari Adventure! Our exceptional driver, George, alongside the entire team, went above and beyond to surpass our safari expectations. See Safari Adventure delivers the same outstanding safari experience as larger companies but at a more affordable rate. I wholeheartedly endorse this company to anyone seeking an unforgettable safari adventure in Tanzania. Their exceptional service and meticulous attention to detail truly made our trip extraordinary and unforgettable.
50-65 years of age | Experience level: 2-5 safaris
Professional organisers by Engatuny
Professionally organises by Anne. All itenary as per description. Driver/guide was excellent.
US
65+ years of age | Experience level: first safari
Amazing for animals, unbelievable for birding, friendly--everything is great
We did a quick 5 day safari with Arusha, Tarangire, Ngorongoro Crater, and Serengeti national parks. We were in lodges 3 nights and campgrounds 2. It was pretty much perfect. We saw every major mammal, except leopards, and we had great views of everything--including a lion killing and eating a baby wildebeest and zebras in one of the campgrounds. And the birding was truly fantastic. We had over 200 species and many of the coolest birds imaginable. Also, our guides were great, the lodges and campgrounds were nice, the food was better than expected. I couldn't recommend it more highly.
