20-35 years of age | Experience level: 2-5 safaris
It was comfortable educative and very relaxing. I felt safe and taken care of.
I was impressed by communication level given my past experiences. Email reply were prompt and clear as well as follow up conversations on details of the trip , itenary and so forth. Went for a get away to Brovad on ssese islands. .literally found everything taken care . .was picked up and dropped promptly. . the driver was kind and on time which is important to me. .was definitely worth every penny
35-50 years of age | Experience level: 2-5 safaris
Excellent Tour Company
I took safari to Samburu with this company and i can say i real enjoy the trip and doing safaris with them. The vehicle was in good condition, the accommodation was perfect and the guide was cooperative and friendly. the management were trustworthy and honest. I would recommend them.
20-35 years of age | Experience level: 2-5 safaris
Exceptional service and a once in a lifetime experience
I am very pleased with the service provided on my tour. My guide, Keketo, was exceptional. He was very friendly, went out of his way to make my experience perfect and always gave 100%. He put my experience in Kenya as his priority and I am very grateful to him. Thank you to both yourself and Keketo and your entire team for ensuring my trip to Kenya was perfect
US
35-50 years of age | Experience level: first safari
Really amazing and appreciate
Our trip was amazing thanks to Fidelis, super friendly, gentle and easy going. We clicked as soon as we met him. Not chatty for the sake of it, but genuinely sharing his knowledge. Super careful and serious driver. Best Safari Company you could imagine!
20-35 years of age | Experience level: 2-5 safaris
Excellent
Communications are excellent from the drivers
We enjoyed the tours both Nairobi National park and Amboseli
Saw almost all animals in Kenya
Most adventorous and relaxing experience
The trip was very relaxing.got to see the big 5 with the help of dennis the tour guide who was also very friendly.
The tented camp was beautiful.and the staff very friendly.
20-35 years of age | Experience level: 2-5 safaris
This was an unforgettable experience. Well organised and we wouldn’t have changed a thing.
Everything met our expectations and more. Huntington was an excellent guide and looked after us. The gorilla tracking was unreal. We were blessed to see a family of 6 on our first day tracking, and then we counted 21 on the second day (including 4 silverbacks) when we fortunate enough to see two families meet. The lodge where we stayed (Ichumbi Lodge) was beautiful and the staff were incredibly attentive. We will remember this experience for the rest of our lives!
SA
35-50 years of age | Experience level: 2-5 safaris
Not good transportation (4x4 land cruiser) very old and not safe for children
The tour operator advertised the service as VIP. We had a unpleasant experience with the transportation service. We had selected the VIP service because of the transport as we have young children. The car provided was 4x4 land cruiser but had mechanical issues. At many instances the driver had issue with the gearbox.
NL
35-50 years of age | Experience level: 2-5 safaris
Professional operator, friendly, helpful, experienced, good communication
Our experience with Grassrootz is very good. The owner is very friendly and helpful. After the first contact, we already had a possible travel plan within a few days, only a few details had to be adjusted to have a perfect plan.
Our driver David was a very good guide and very nice person. Knowledgeable and friendly. We had nice conversations and were able to share many experiences. Even if we wanted something extra or different, he gave us his thoughts about the possibilities.
The booked accommodations met our expectations. Clean, good food, friendly staff.
In short, we had a great trip. We were able to fully enjoy the trip and did not have to worry about anything ourselves. We would therefore heartily recommend Grassrootz.
NP
35-50 years of age | Experience level: 2-5 safaris