User Reviews – Kenya

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good animal viewing but roads and general environment poor
Overall rating
3/5

Wildlife - good viewing but most only visible on the roads, where they are almost "tame"
Guide was great. Indeed all Kenyans were nice to us.
Roads in the parks terrible limiting getting around and detracting from the pleasure of being there. A very rough ride!
Roads to get around also very crowded with terrible traffic jams, mainly due to large trucks.
Due to the inability to cross into Tanzania there were long drives to and from the parks, via Nairobi
Accommodations variable
Nairobi is a polluted crowded city with terrible traffic jams and no redeeming features
in terms of souvenirs, poor quality and very expensive with most not in ebony (although sold as ebony)

Alright but too touristic
Overall rating
3/5

Our guide did not even introduced himself when we met him. Basically I would say that he was a driver more than a guide. We didn't lean anything about the wildlife of the reserve and the communication was very poor.
the guides went out of the road to see the lions closer, which is forbidden. We didn't appreciate that at all since it was very disrespectful of the wildlife and of the animals.
The food was alright.
A bit disappointed to do the same as all the tourists in the reserve.

Lovely Safari but not very happy with the Right Choice Tours!
Overall rating
3/5

Overall, the safari was good. spotted many animals in the wild. Once in a lifetime experience.

Tour Guide
Punctual, enthusiastic to show us animals in the wild but
a) he was almost all the time on his phone
b) he hardly explains anything about the places we are passing by

Tour Operator
he seemed responsive and professional. However, he changed a few things in our itinerary without informing us until we landed in Kenya. The worst was he changed the hotel he promised he would get us a reservation in and the one he booked was horrible. It was a nightmare.

Safari experience is good but met an unfortunate scam from a local tour company
Overall rating
3/5

Safari experiences on wildlife, scenery and weather are good. Food are generally ok for all meals except for lunch, there is no option for lunch as it is pre-packed by the accommodation and it is always the same food despite from different accommodation. There are many different range of accommodation which I mostly enjoy except for 1 or 2 places that are too small but decent with hot shower.
The only disappointment I have is being scam by the local safari company which I paid 50% deposit (in March 2019) prior my trip (in August 2019) but the company was uncontactable, their website is down and various travel websites alerted about this company scam. I choose this safari company (Kenya Walking Safari Survivors Ltd) based on the good reviews given in your safaribooking website listing. I was pretty affected by this whole incident to be left stranded at the airport for > 6 hours and trying to make a police report and find alternative safari tour so last minute.

Amazing wildlife, excellent lodges.
Overall rating
3/5

The safari with Best Memory Safaris was amazing. We did a 10 day tour visiting Nakuru, Masai Mara, Lake Navaisha, Ambroseli, Tsavo West and Tsavo East (finishing on Mombasa Beach).
All lodges were great and in privileged areas with good food. The drivers/guides were very kind and thoughtful. Real great value for money. Isaac the owner of BMS was great, he helped us fantastically in getting our lost baggage back and also with an other problem we had during the trip. He is great.
Outside the national parks there is not much to do, the roads are realy bad and rubbish and dirt all around, very disappointing.
We will go back to Kenya in the future but only flying directly into the National parks. We will make the reservations with BMS again for sure.

Be careful with whom you book
Overall rating
3/5

The countryside is fantastic. The wildlife is even better. The people are polite and helpful. However, the traffic is horrible both inside and outside of the the game parks. The company with whom we booked, Bluerange Connect Ltd., did not live up to the proposed/agreed upon itinerary and there is nothing we can do about it.

Be careful.

Crazy wildlife but...
Overall rating
3/5

Highly recommended for wildlife and birdwatching. However very expensive accommodation and food

Animals are amazing but don't use BIGMAC Safaris
Overall rating
3/5

Nothing can beat the wildlife of Kenya, however we had the WORST tour guide, John and would not recommend BigMac safaris or John as a guide. He rarely spoke to us and quite honestly barely acknowledged us. He put us in danger by driving insane speeds on the roads and with broken seat belts. He was on his phone ALL of the time, if not talking then texting and looked like we were bothering him anytime we asked a question. He was frequently late for us sometimes at the expense of us missing meals. Go with another company, ANY OTHER company has to be better. He only spoke to us at the end when he wanted to explain to us what a good guide he was and if we didn't believe him we should "check trip advisor".

Overpriced Destination
Overall rating
3/5

Safari was great. Guide was knowledgeable. Balloon was a rip off. Way overpriced at a ridiculous 400 USD/per person for an hour flight. Then poor quality photos were an optional extra 40 USD. Kenya would be great if they didn't automatically screw you and charge you double/triple on everything just because you're white or a westerner. Also there is a sense of entitlement among those providing services, like they deserve to screw tourists, or that you must tip as they feel owed!!

Really good, but too short
Overall rating
3/5

Accommodations, food, transportation was fine, compaired to the price. Your guide was really good, very friendly, and a good driver. I just wished I have had longer time out in Masai Mara, comparied to the time we spend driving there. We arrived at 3:30pm on the first day and left at 1pm the 3. day.
I did not see the rhino or leopard, and only one buffalo. But I saw the migration of the zebras and wild beasts, and came close to e.g. lions, giraffes, elephants, different gazelle species, hippos, cheetah, some birds and we visited the Masai village on the last day, for 1000KES.
The Scenic beauty was good, but the most was yellow. Weather was good, not to hot or cold, luckly, the chance for rain was 50/50, but it only rained for 2h when we where there.
In total: It was worth it, but I wish, that I have had more time out in Masai Mara.


Average User Rating

  • 4.7/5
  • Wildlife
  • Scenery
  • Bush Vibe
  • Birding

Rating Breakdown

  • 5 star 685
  • 4 star 159
  • 3 star 18
  • 2 star 4
  • 1 star 4
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