$2,780 to $3,790 pp (USD)
2 travelers on Start dateThis Tour Is Offered By
Soul of Tanzania
- Office In:
- Size:
- 10-20 employees (Founded in 2015)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
TZ
Soul of Tanzania was created with love, and out of decades of experience in safaris, to offer what no other tour operator was able to offer: Unparalleled flexibility and dedication. Our team will always go the extra mile to make your journey unforgettable. Since the first moment you contact us, until it's time to say goodbye, you will have instant customer care, high end equipment, amazing vehicles and, most importantly, the guides.
Reviews539
An absolute disgrace of a tour company
Soul of Tanzania are a disgrace
Our experience with Soul of Tanzania was nothing short of appalling. What was meant to be a once in a lifetime safari, including our honeymoon, turned into one of the most sickening, mismanaged, and financially devastating travel experiences we’ve ever had.
Despite paying the full tour cost upfront, Soul of Tanzania failed to deliver the entire Tanzanian portion of our itinerary due to civil unrest and a government mandated border closure which an event completely outside our control. Yet instead of supporting us, they shifted the entire financial burden onto us, leaving us with over USD $10k in losses for services we never received, as well as charged us for add on services we never received!
Soul of Tanzania took zero accountability: Soul of Tanzania refused to refund the actual value of the undelivered services.
Threatening and condescending communication: Their representative, Sandy B, repeatedly referenced cancellation policies, and further, implied we would be charged additional costs, and pushed us toward travel insurance rather than taking any responsibility themselves.
Misleading and inconsistent information: They contradicted themselves across emails, denied statements they previously made, and communicated with our driver behind our backs while ignoring our urgent messages of distress.
Unprofessional crisis handling: During a period of confirmed fatalities and escalating unrest, we were left stranded with no reliable contact, no emergency support, and no clear plan.
Inferior accommodation forced upon us: We were diverted to a significantly cheaper lodge we did not choose, while still being told we must absorb the financial loss.
Weeks of delays and excuses: It took nearly a month for them to provide even a partial response, all while we continued to incur additional emergency costs.
For a company that markets itself as “premium,” their behaviour was the complete opposite. Evasive, dismissive, and entirely self protective. They chose to protect their margins and leave their customers stranded, inflict further charges and stress on us financially and physically. I wouldn’t recommend this company to anyone.
If you value transparency, professionalism, safety, and basic fairness, avoid Soul of Tanzania at all costs. Their handling of our situation was negligent, unethical, and deeply disappointing. We would never recommend this company to anyone.
Amazing
We just finished a five full-day tour in Tarangire, Ngorongoro, and Serengeti. Our guide was Julieth and things couldn’t have been better: great weather, so many animals, and the best guide ever. We had so many amazing experiences that were driven by Julieth’s experience and knowledge. We learned a ton, took hundreds of pictures of animals, and made memories that will stay with us for a lifetime. The only thing we would add is that late January is the perfect time due to all of the animal babies and fewer tourists. Thank you Soul of Tanzania and especially Julieth!
Trip of a lifetime.
We had an amazing experience!! We did the 8 day Tanzania tour. We spent time at Tarangire, Lake Manyara, Serengeti, Ngorogoro Crater and Lake Eyasi. We had Sammy (Samwel) as our guide. He was the best!!! Funny, kind, informative and helpful in every way. We felt like family. We asked to change our last day at the last minute and he drove us around Arusha and we got to see where he grew up and MT Kilimanjaro in the distance. He was great at spotting animals and we saw the big 5!!! We still yell “Buuuuusshhh Chickens” to this day. Only thing I’d change is skip Lake Eyasi and spend another day in the crater.
CA
Perfect holiday with the perfect driver!!!
Glorious 3 week holiday in Zanzibar and Northern Tanzania!
After not a few forays into East Africa this was the winner ... and all thanks to the people behind the scenes helping us plan like Manuel ...
and the driver who rules them all ... JAMES KAAYA!!!
The variety of places we wanted to go and the experiences we hoped to have all came to life seamlessly, safely and was nothing short of good times with plenty of laughs!
The historic walks through the sites of Zanzibar, the water activities of the ephemeral Indian Ocean, and trek through the monkey-filled forests were a solid introduction to the country.
However the Star of the Show was the safari adventures with James at the wheel!
He possessed an uncanny ability to spot animals from far and near, to make predictions where animals would be when all the other drivers seemed to be clustered in the wrong spots and to get us within what seemed like touching distance of each and every animal of the National Parks and Conservation Areas! We easily ticked every box of our hit list. Lions exceeded 100, cheetahs and leopards by the dozen, gnus in the thousands. James seemed to know people in every park, hamlet, and nondescript backroad we traversed endlessly both giving and receiving tips on where the hot spots were that day.
We passed not a few breakdowns, drivers and despondent looking tourists stuck in muddy ravines and wheels spinning along lakeshores, but our James navigated these obstacles effortlessly, patiently and always kept us safe!
Not only did he never get lost but on several other occasions helped other drivers find their accomadations!
He seemed to have a built-in GPS!
We really felt like we won the Driver Lottery this time!
Well played Mr James Kaaya! And thank you Unlimited Expeditions - Soul of Tanzania! We shall return!
BR
Trip of life with Soul of Tanzania
I am from Brazil and with my wife i had the opportunity to make the trip of my life with Soul Of Tanzania that with the guide Albert offered a marvellous trip.
If you can, do not lose the opportunity to see the great migration. That is the TOP 1 - Must to see in Tanzania and one of the greatest experience that you can live in the world!!!
I was not lucky to see at Ndutu area, but I saw at Central of Serengeti.
Thank you for your service and specially for our guide Mr. Albert. I will never forget this experience. Never!!
Other Safaris & Tours21 – Offered by Soul of Tanzania
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6-Day Majestic Tanzania - Luxury
$3,330 to $4,740 pp (USD)
Tanzania: Private tourLuxuryLodge & Tented Camp
You Visit: Arusha (Start), Tarangire NP, Lake Manyara NP, Serengeti NP, Ngorongoro Crater, Arusha (End)
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7-Day Journey of the Wildebeest - Luxury
$4,100 to $5,690 pp (USD)
Tanzania: Private tourLuxuryLodge & Tented Camp
You Visit: Arusha (Start), Lake Manyara NP, Ngorongoro Crater, Central Serengeti NP, Serengeti NP, Arusha (End)
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7-Day Journey of the Wildebeest - Mid-Range
$3,690 to $4,640 pp (USD)
Tanzania: Private tour
Mid-range Lodge & Tented CampYou Visit: Arusha (Start), Lake Manyara NP, Ngorongoro Crater, Central Serengeti NP, Serengeti NP, Arusha (End)
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5-Day Living Among Lions - Mid-Range
$2,530 to $3,140 pp (USD)
Tanzania: Private tour
Mid-range Lodge & Tented CampYou Visit: Arusha (Start), Lake Manyara NP, Serengeti NP, Ngorongoro Crater, Arusha (End)
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4-Day Touch of Wilderness - Luxury
$2,120 to $2,840 pp (USD)
Tanzania: Private tourLuxuryLodge & Tented Camp
You Visit: Arusha (Start), Lake Manyara NP, Serengeti NP, Ngorongoro Crater, Arusha (End)
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4-Day Above and Beyond - Luxury
$2,940 to $3,630 pp (USD)
Tanzania: Private tourLuxuryLodge
You Visit: Arusha (Start), Serengeti NP, Arusha (End)