Reviews

Sort By: Date Most Helpful Rating 21-30 of 624 Reviews
Ari S.   –  
United States US
Visited: June 2025 Reviewed: Jun 13, 2025

Email Ari S.  |  20-35 years of age  |  Experience level: first safari

Champion is a good Rafiki
5/5

Our guide, Champion went above and beyond to ensure we had a great time and made the trip amazing!

Vincent G.   –  
France FR
Visited: October 2023 Reviewed: Jun 11, 2025

Email Vincent G.  |  20-35 years of age  |  Experience level: over 5 safaris

Best in class for wildlife
5/5

I do wildlife photography as a hobby and Albert from Serengeti Smile was able to customize a trip for my family with all the hotspots for animal encounters. Our guide John, a pro-level spotter cared a lot for us and Albert did the extra mile to find room for us in our favorite lodges despite them being fully booked. We travelled with a 3 generation family and everything came out to be above expectations. Best deal in town.

Chen   –  
China CN
Visited: May 2025 Reviewed: Jun 11, 2025

Email Chen  |  20-35 years of age  |  Experience level: first safari

Professional, trustworthy
5/5

Absolutely fantastic experience! The Serengeti Smile travel agency provided incredibly timely responses despite the significant time difference when we were choosing our tour operator. During our 9-day safari, we had an absolutely wonderful time with our guide Champion. He proved extremely professional—keeping the vehicle immaculate every morning, teaching us African phrases and songs during drives, and sharing fascinating stories about how the national parks got their names. Inside the parks, Champion helped us spot every animal on our wishlist, including the famous Big Five. Highly recommend!

Luana   –  
United Arab Emirates AE
Visited: June 2025 Reviewed: Jun 7, 2025

Email Luana  |  20-35 years of age  |  Experience level: 2-5 safaris

It was amazing, they provide a great experience.
5/5

We had an amazing experience with Serengeti Smile. The highlight was Pius, our guide, who made it all better. He was really good at spotting the animals and taking us to the best places at all parks.

Beatriz Barbosa   –  
United Arab Emirates AE
Visited: June 2025 Reviewed: Jun 7, 2025

Email Beatriz Barbosa  |  20-35 years of age  |  Experience level: first safari

Amazing safari experience!
5/5

We had 5 amazing days through all parks, an experience for life. All the process with Serengeti Smile was very smooth, they really took care of everything for us, always prompt to help and very kind. A shoutout to Jonio for that! A special thanks also to our guide Pius, very patient, a careful driver, and experienced at spotting the animals. I highly recommend it!

Everton   –  
United Arab Emirates AE
Visited: June 2025 Reviewed: Jun 7, 2025

Email Everton  |  20-35 years of age  |  Experience level: first safari

Amazing servicd. It was an unforgettable experience, our guide Pius was amazing.
5/5

We had an amazing 5-day safari with Serengeti Smile. Everything was well organized — from hotel bookings to meals — making the trip smooth and stress-free.

The highlight was definitely Pius, our guide. He was incredibly experienced in spotting animals, always kind, and shared so much knowledge with us. Thanks to him, we saw all the Big Five and more. An outstanding guide who made our trip unforgettable.

Highly recommend Serengeti Smile for anyone planning a safari in Tanzania!

Nihan   –  
Turkey TR
Visited: June 2025 Reviewed: Jun 7, 2025

Email Nihan  |  35-50 years of age  |  Experience level: first safari

Unforgettable Safari Experience
5/5

We had a truly amazing safari experience, thanks to the great support from Jeremiah and the excellent guidance from Hussein.

Jeremiah was incredibly responsive and helpful throughout the planning process. He patiently answered all our questions, made adjustments to the itinerary when needed, and ensured everything was organized perfectly.

Our guide Hussein was knowledgeable, kind, and attentive — thanks to his experience and sharp eye, we were lucky enough to spot the Big Five! He created a calm and enjoyable atmosphere every day, and we always felt safe and well taken care of.

This trip exceeded our expectations, and we’re so grateful to both Jeremiah and Hussein for making it unforgettable. Highly recommended!

Pedro Silva   –  
United Arab Emirates AE
Visited: June 2025 Reviewed: Jun 7, 2025

Email Pedro Silva  |  20-35 years of age  |  Experience level: first safari

Amazing service and great experience.
5/5

*Amazing Safari Experience with Serengeti Smiles – Highly Recommended!*

Our safari in Tanzania with *Serengeti Smiles* was absolutely incredible from start to finish! The entire process, from booking to the actual tour, was seamless, thanks to their excellent communication and service.

*Customer Service & Booking:*
*Jonyo* was incredibly helpful throughout the booking process, answering all our questions promptly and ensuring everything was perfectly arranged. His professionalism and friendliness made us feel confident and excited about our trip even before we arrived.

*The Safari Experience:*
Once on the tour, our guide *Pius* was outstanding! His deep knowledge of the national parks and wildlife behavior made the safari truly special. Thanks to his expertise, we were able to witness breathtaking moments—all the Big Five, families of lions, giraffes up close, and even had a lunch break among the elephants! Pius knew all the best spots for animal sightings and shared fascinating insights, making each game drive an adventure.

*Organization & Comfort:*
The tour was extremely well-organized—everything ran smoothly, from transfers to accommodations. The food provided was great, and the lodges and camps we stayed in were comfortable and offered a great experience of Tanzania’s wilderness.

*Value for Money & Reliability:*
Considering the level of service, knowledge, and overall experience, this safari was worth every penny. Serengeti Smiles delivered on all their promises, and we felt well taken care of at every step.

If you’re planning a safari in Tanzania, look no further—*Serengeti Smiles* is the way to go! A huge thank you to *Jonyo* and *Pius* for making this trip unforgettable. We’ll definitely be back!

*Rating: ⭐⭐⭐⭐⭐ (5/5)*

Debbie   –  
United States US
Visited: June 2025 Reviewed: Jun 7, 2025

Email Debbie  |  65+ years of age

Champion was a fabulous tour guide and driver
5/5

Serengeti Smiles was great! Great communication, perfect schedule and our guide was excellent (Champion)! The animals we saw, the lunches, and the lodges were all great also! We highly recommend!

Tong   –  
China CN
Visited: May 2025 Reviewed: Jun 6, 2025

Email Tong  |  20-35 years of age  |  Experience level: first safari

Patient, meticulous, and cost-effective
5/5

Tanzania Safari Ceiling Experience! Thank you Serengeti Smile! 7 days and 6 nights, Tarangire+Serengeti+Ngorongoro, the whole journey was super happy! The tour guide was extremely professional, and Engoro saw a lot of animals, including rhinoceroses! The service of Serengeti Lemala GP is also very good, always ready to meet your needs! Strongly recommend to friends who want to go to Africa!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 15
  • 3 star 0
  • 2 star 0
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