Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 332
  • 4 star 22
  • 3 star 1
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 356 Reviews
Lillo   –  
Denmark DK
Visited: August 2025 Reviewed: Aug 21, 2025

Email Lillo  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

Lawrence has been an exceptionel guide. He was always informing us, making sure everything was okay and doing extra to make sure we got to see the different animals and nature.

Juan Manuel   –  
Spain ES
Visited: August 2025 Reviewed: Aug 20, 2025

Email Juan Manuel  |  35-50 years of age  |  Experience level: 2-5 safaris

More then expected. Great expeirence
5/5

We were 2 adults and 2 kids (10 and 14). Safina explained us all and we went to our 5 days tour with Serengueti African Tours

The jeep was good had a fridge inside and could open top of the roof. Roads were bumpy sometimes so you get "free masaage" but then accomodations were perfect.

And special mention to Morgan. Our great spanish/english guide. He was really kind with us the whole trip. Everything was more than we expected.

Marlo   –  
United States US
Visited: August 2025 Reviewed: Aug 20, 2025

Email Marlo  |  35-50 years of age  |  Experience level: 2-5 safaris

Lorenz was a knowledgeable and reliable operator who ensured the Serengeti tour ran smoothly.
4/5

I recently traveled with Go Serengeti African Tours and overall had an average experience. The itinerary was well-structured, and transportation was reliable, allowing us to see many highlights of the Serengeti. However, the food provided during the tour was often served cold, which took away from the overall comfort of the experience. While the essentials of the trip were delivered, there is room for improvement in both customer care and attention to detail, particularly with meals and hospitality.

Damien   –  
France FR
Visited: August 2025 Reviewed: Aug 19, 2025

Email Damien  |  35-50 years of age  |  Experience level: over 5 safaris

Very disponible to answer to your questions and exceptional driver
4/5

We had a wonderful 6-day trip with Serengeti Africa Tours.

- Positive

Linah, the contact person, was extremely available and answered our hundreds of questions on WhatsApp quickly and efficiently.

Our driver Matchete was exceptional. Very skilled, very passionate, and incredibly knowledgeable about the animals. He was always smiling and pleasant.

Visiting different parks was an outstanding experience.

- Negative

The food was good but a bit repetitive.

The preparation of the packed lunches in the morning was always delayed by 30 minutes to 1 hour, which made us feel like we were leaving for safari later than others.

In August, there are huge crowds. You are never alone—always dozens of jeeps around. At lunchtime, you have to “fight” with other agencies to get a table or chair in the picnic areas.

Nyani Public Campsite in the Serengeti was the worst campsite we’ve stayed at in 4 months of traveling through Africa: dirty toilets and showers, too much loud music and partying (those people shouldn’t be there), overcrowded, and in the evening you have to queue to use the toilets or showers.

The road to the Serengeti is chaotic, with 3 hours of rough driving each way. Because of that many car were stop on the way because of car issue. And us as well we lost 3h in all trip because of car issue due to very bad road.

- Ecological concerns

Too many plastic bottles. Almost all tourists carry reusable bottles, so agencies should find a better solution.

Lots of litter around the parking and cooking areas in the campsites.

Eating with real plates, cutlery, and glasses instead of plastic is a very good practice.

Paula Mwansa   –  
France FR
Visited: August 2025 Reviewed: Aug 18, 2025

Email Paula Mwansa  |  50-65 years of age  |  Experience level: first safari

He cared and was very professional
5/5

We had a mix up with our reservation from another operator and he made sure we got into a lodge and took care of us. We are very thankful

Seo   –  
South Korea KR
Visited: July 2025 Reviewed: Aug 15, 2025

Email Seo  |  20-35 years of age  |  Experience level: first safari

Fantastic fun
5/5

It was nice that they arrived early at the animal spots and parked the car in a good spot for observation.
There was an incident where the car door suddenly opened while we were driving off-road, but overall, I was grateful for their efforts to find the animals we wanted to see. They created a comfortable atmosphere, which allowed us to enjoy the tour over a five-day, four-night period.

First lesson: A must-do. I went to the accommodation the day before departure, but the reservation wasn't confirmed. When I checked, the staff informed me that they had changed rooms.
Second lesson: A must-do. Two staff members came to the accommodation the day before departure. They told us not to be late on the day of departure, but we were. I gave them a sincere apology, and they weren't late after that.
Third lesson: There's food, so share it with them. Since we're only seeing each other for four or five days, getting along well is a good thing for both of us. They were also very kind.
Fourth lesson: Be aware that you might not see a rhino. It's not the guide's fault. It's just luck. It's really hard to see one, so go to another country to see one. Lesson five: Don't assume there's a convenience store along the way like in Mongolia; bring everything with you. You should also buy all your snacks in Arusha.

Lesson complete.
It was a bit chaotic at first, but our staff member, Safina, was friendly, and our guide, David, was pleasant and helpful. Highly recommended. Don't forget to bring some snacks for the hike.



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Anna   –  
France FR
Visited: August 2025 Reviewed: Aug 10, 2025

Email Anna  |  20-35 years of age  |  Experience level: first safari

It was a very nice and well organized safari!
5/5

It was a very pleasant and well-organized safari. Communication was very good, the guides were very adaptable to us, and the prices were reasonable. Laurents, the guide, was very kind to us.

(automatic translation from French)

Randi   –  
United States US
Visited: August 2025 Reviewed: Aug 10, 2025

Email Randi

Lawrence
5/5

The driver Lawrence conducted a great and informative tour

Jimmy   –  
Hong Kong HK
Visited: August 2025 Reviewed: Aug 9, 2025

Email Jimmy  |  20-35 years of age  |  Experience level: first safari

Quick and informative response.
5/5

Wonderful experience!
We had a great 6 days safari with Serengeti African Tours. We booked it through email and WhatsApp with Antonia. She is a nice person and the response was quick and informative.
Our guide Peter is the most knowledgeable, humorous and caring person we have ever met in Tanzania. He would fix every problem during the trip and really did his best to find the animals for us. Although we didn't see all Big Five in our trip, it was a delightful journey staying with Peter.
One thing to add, he takes amazing photos like a professional. Don't hesitate to ask for his help if you are lucky enough to be with this guide.

Marina   –  
Italy IT
Visited: August 2025 Reviewed: Aug 8, 2025

Email Marina  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience
5/5

Amazing esperience, we’ve spent 6 days in Safari, we had best guide and driver ever (her name is Rashid), we’ve seen many animals and amazing landscapes. Good service, good price. They are reliable and kind.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 332
  • 4 star 22
  • 3 star 1
  • 2 star 0
  • 1 star 1
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