Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 487
  • 4 star 26
  • 3 star 1
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 516 Reviews
Keith   –  
United Arab Emirates AE
Visited: May 2026 Reviewed: May 31, 2026

Email Keith  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Keith and not that of SafariBookings.
Did not execute, failed to remedy the situation
2/5

Serengeti African Tours markets itself as an ultra-luxury travel provider, which makes our experience all the more disappointing.

Despite paying a substantial premium, the reservation arrangements confirmed to our group just 1 day in advance, were not honored, resulting in significant inconvenience and the unnecessary separation of two couples traveling together. This created an avoidable and uncomfortable situation that should never have occurred.

What was most frustrating was that there was a simple solution available: provide the arrangements that had been promised and paid for. Instead, the issue was mishandled, no meaningful effort was made to resolve it, and the follow-up response consisted of little more than an unsatisfactory email explanation.

Our group entrusted Serengeti African Tours based on the expectation that the company would deliver the experience it sold. Unfortunately, it failed to uphold its commitments, and its response afterward demonstrated a disappointing lack of accountability and customer service.

Luxury travel is defined not only by the destinations and accommodations, but by flawless execution and responsive service when problems arise. In our case, Serengeti African Tours fell well short of the standards it claims to represent. Based on our experience, I would not recommend this company and will be sharing our experience with others considering booking through them.

A couple of highlights which kept it from 1 star:

Our Guide (Godfrey Maarifa) was very knowledgeable, engaging, and good to work with. If you can book directly with him, he's great.

The park overdelivers. I suspect that the guide had a significant impact on the animal viewing but we saw them all. Definitely recommend the trip, just not the tour operator based on the customer service and attention to details.

liu   –  
China CN
Visited: May 2026 Reviewed: May 27, 2026

Email liu  |  50-65 years of age  |  Experience level: 2-5 safaris

Professional, prompt response, high cost-performance ratio
5/5

A perfect itinerary with excellent value for money. I highly recommend visiting the Serengeti in May and experiencing a safari. It's truly unique in the world. The wildlife is unforgettable.

Lucas Herrmann   –  
Germany DE
Visited: May 2026 Reviewed: May 21, 2026

Email Lucas Herrmann  |  20-35 years of age  |  Experience level: first safari

Serengeti African Tours as it bests.
5/5

Guide: excellent. Food: outstanding. Tour organization: very good. Wildlife experience: unforgettable.


Our safari was an unforgettable experience from start to finish. It began with a perfectly organized airport pickup and a comfortable transfer to the hotel, which set the tone for the days ahead.

The next day, we continued to Tarangire, where we enjoyed a wonderful first taste of Tanzania’s wildlife and landscapes. The following two days in the Serengeti were truly extraordinary. We experienced the endless plains, filled with thousands of wildebeest and zebras and were completely captivated by the beauty of the scenery and the abundance of animals. One of the absolute highlights was seeing baby cheetahs eating together with their mother — a very special and memorable moment.

We were also fortunate enough to spot two leopards in the Serengeti, which speaks highly of our guide Kelvin’s incredible experience. In Ngorongoro, we were able to see the last of the Big Five: the black rhino, completing an amazing safari wildlife experience.

On the fourth day, when I was feeling unwell, our guide handled the situation with great responsibility and care. He took me to the doctor and the pharmacy and made sure I was looked after properly, which I deeply appreciated.

Overall, the entire trip was fantastic, and I would especially like to thank our guide Kelvin and our chef cook Pascal for making this safari so special. I can highly recommend this experience.

I stayed in both the lodge and a tent. Both have their own unique charm and should be taken into consideration when booking.

Vitalii   –  
Russia RU
Visited: February 2026 Reviewed: May 12, 2026

Email Vitalii  |  35-50 years of age  |  Experience level: first safari

We received great safari experience that we will never forget
5/5

In the end of February my family of 4 (2 adults and 2 children of 16 and 6 years old) had our first safari in Africa and it was amazing.
We had a private safari and everything was tailored according to our requests. One day before our safari we were met at the airport, provided a transfer to Arusha and had a tour around town and finally accompanied to our hotel. Then, on the first day, our guide Dikson picked us up and we started our adventure in Tarangire. Dikson told us about animals living in the park, about their habits, spices what they eat and how they hunt. During a lunch we planned our next day - what time we start, what animald we should expect to see etc. On the next day we visited Ngorongoro and on the third - lake Manyara where we were happy to see a leopard which was the last piece in out Big Five. On the last day we had late flight from Kilimanjaro so asked Dikson to help with useful time spending - he suggested to visit Maasai village and we agreed. That was another brilliant idea to witness how this tribe lives, we tried to understand their life style and preferences... sometimes it seemed like we were on pages of National Geografic magazine.
Thanks Dikson to let us see the perfect African Big Five and many other animals during our trip.
I booked safari three month in advance and before making a decision which tour operator to prefer I thoroughly compared packages tour companies offered to me and spent significant time to learn other travellers feedbacks. Finally I made a choice in favour of Serengati African tours and have been happy about that. Thanks Serengeti African, hope to see you again!

Asmin & Alex   –  
Germany DE
Visited: February 2026 Reviewed: May 11, 2026

Email Asmin & Alex  |  20-35 years of age  |  Experience level: first safari

Amazing Safari experience
5/5

We traveled from Germany with Serengeti African Tours and had an unforgettable safari experience in Tanzania. Visiting Tarangire National Park, Serengeti National Park, and Ngorongoro Conservation Area was absolutely amazing. Everything was well organized, our guide was excellent, and the wildlife experience exceeded our expectations. Highly recommended

Helber, the new driver.   –  
Colombia CO
Visited: May 2026 Reviewed: May 10, 2026

Email Helber, the new driver.

Wonderful Safari Week
5/5

We had an amazing safari experience! Antonia, Ema, Sam, and Mike were all very kind and professional. Special thanks to David, the best safari guide! Thank you for sharing your knowledge, skills, and passion with us. We truly enjoyed every moment of this unforgettable week.

Emmy   –  
Germany DE
Visited: May 2026 Reviewed: May 10, 2026

Email Emmy  |  20-35 years of age  |  Experience level: first safari

Best safari in Tanzania
5/5


We had amazing time with Serengeti African tours. It's local company with good Service. We visit Serengeti, Ngorongoro and Tarangire we saw a lot of animals our guide has a lot of experience about animals and nature. The lodge we stayed was good and clean especially Suricata boma lodge.
Thanks you soo much to make our safari unforgettable

Sandra   –  
Colombia CO
Visited: May 2026 Reviewed: May 10, 2026

Email Sandra

Safari tour was the most wonderfull and adorable experience I have had.
5/5

Safari Tour was a really wonderfull and adorable experience. Antonia, Ema, David, Sose, Sam, Mike, Richard was so kind and lovely people. I enjoy it so much, the accomodation was very confortable and food was great.

Andre   –  
United States US
Visited: April 2026 Reviewed: May 1, 2026

Email Andre  |  35-50 years of age  |  Experience level: first safari

An incredible experience delivered by experienced guides
5/5

We booked a 6-day safari during the rainy season. This is a low demand time, so bookings were easier to make and people from different agents were grouped together to fill our safari car. But our guide, Luca, was with the company, and he killed it (he's awesome). We also had a chef, Pasco, along to cook (really tasty and well balanced meals).

Communication with Neema was always quick and clear. She answered questions and worked with us to pick the right option for us.

I'll note we had some car problems. Luca knew how to deal with it, but it is a reliability issue to consider/ask about. Specifically, the fuel injection had issues.

Our guide managed time extremely well - he was able to account for delays and pretty much always got us to lunch and dinner on time, squeezing as much safari time in as possible.

Luca was also very knowledgeable about the animals and an excellent spotter. He also brought a quiet sense of humor and spoke English very well.

The tour itself was amazing. The weather played mostly in our favor, and despite the tall grass we saw everything (including 2 leopards!). We also safaried during the wildflower and baby seasons, so we saw zebras galloping through fields of purple and yellow flowers and we saw tiny 1-month old monkeys clinging to their mama's backs. All of this is special to the rainy season.

One thing I will say that is a downside about the rainy season is that - if you select a camping option - the tents can be quite humid/damp, even if they're waterproof and don't leak. We expected this and it was fine, but if you absolutely need a dry bed either book in the dry season or book lodges instead of camping.

Overall, we loved it.

Naomy   –  
Germany DE
Visited: March 2026 Reviewed: Apr 27, 2026

Email Naomy  |  20-35 years of age  |  Experience level: first safari

Best safari with Serengeti African Tours
5/5

This is my first time to be in Africa i booked my safari with Serengeti African tours. It's was easy communication through WhatsApp they give me information i need and options of more safari packages. Since we land Tanzania they handle us good we went to the office to make final payments. Our guide has more knowledge about animals and nature. We recommend anyone who looks for best safari in Tanzania especially honeymoons
Asante sana

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 487
  • 4 star 26
  • 3 star 1
  • 2 star 1
  • 1 star 1
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