Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
MA
Email Oussama | 20-35 years of age | Experience level: first safari
An amazing safari
We have just finished a private safari through Tarangire, Lake Manyara, Serengeti, and Ngorongoro, and I can honestly say that Edward was a huge part of what made this trip unforgettable.
From the very beginning, Edward was professional, friendly, patient, and incredibly knowledgeable. He didn't just drive us from one park to another—he helped us understand everything we were seeing. Whether it was animal behavior, hunting strategies, social structures, migration patterns, or simply answering our endless questions, he always took the time to explain things in a clear and engaging way.
We were two friends traveling in a private jeep, and Edward made every day enjoyable. He has a genuine passion for wildlife, and it shows. He was constantly looking for the best sightings and sharing interesting facts, even before we thought to ask.
Thanks to his experience and determination, we managed to see all of the Big Five during our safari. As if that wasn't enough, we were also lucky enough to witness a live cheetah hunt, something we never expected to see in our lifetime. Moments like that don't happen without a guide who knows where to be and when.
Beyond his skills as a guide, Edward is simply a wonderful person to spend time with. He is kind, wholesome, respectful, and always made us feel comfortable throughout the trip.
If you are considering a safari in Tanzania and have the opportunity to choose Edward as your guide, do not hesitate. He helped turn an amazing safari into a once-in-a-lifetime experience.
Thank you, Edward. We will be talking about this trip for many years to come.
Excellent operations
I recently went on my first safari, and choosing a company is very hard when you don't know anything about the company. I was lucky to choose the right one. Patricia and Zac are hardworking individuals who represent the company's values and beliefs, putting the guests' needs first. Thanks, guys, for making this a memorable holiday.
I give 6 starsif I could. ❤️🇬🇷
Email Sam | 20-35 years of age | Experience level: first safari
Our incredible 8 day trip to Tanzania
Organising our trip with Serengeti Smile was excellent. Piniel was very helpful in getting us the exact trip and experience we wanted at the best cost we could afford. We started with a fantastic day hike of Kilimanjaro with a really great mountain guide. Wisdom (our driver) was also really accomodating as he picked us up from different places and taking us to our next destination. Then we met John, our safari guide for the rest of our trip. And that was absolutely exceptional. We got to see so many animals and experience unforgettable events (such as witnessing the hunt of a cheetah finally catching a gazelle). John was an amazing guide and made the trip so enjoyable for us. Highly recommend.
FR
Email Héloïse | 20-35 years of age | Experience level: first safari
A top-notch team, well-organized, and always kind and welcoming with good advice.
We went on a 5-day safari as a couple. We visited Tarengire National Park, Lake Manyara National Park, Serengeti National Park, and finally, the Ngorongoro Crater. We were contacted by Erick after requesting a quote through Safari Bookings. He was always very friendly and responsive, and he prepared a tailor-made safari for us based on our requests. During the safari, we were accompanied by Zuzu, our French-speaking guide, who was attentive throughout the trip and has extensive knowledge. We learned and saw so much. We were also accompanied by Édouard, our English-speaking driver who speaks a little French and always made sure we had the best possible experience. They were always very kind, smiling, and welcoming. We really enjoyed sharing our different cultures with them!
We highly recommend Serengeti Smile for a safari. We're now off to Zanzibar for new adventures!
Email Houssam | 35-50 years of age | Experience level: first safari
Five stars all the way up
From pick up to pick up great service. Domician was our driver very friendly and he is local from a town near arusha. We had chance to see all the big fives thanks to him. The smile company was great coordinating with me during my stay.
MA
Email Ahriz | 50-65 years of age | Experience level: over 5 safaris
Serengeti smile
Excellent experience with this agency! Everything was perfectly organized from start to finish. The customer service was responsive, professional, and attentive to our needs.
A big thank you also to the driver for his professionalism, punctuality, and kindness. The ride was safe and pleasant, and the vehicle was clean and comfortable. He helped make the journey particularly enjoyable.
(automatic translation from French)
CO
Email Carolina Otalvaro | 20-35 years of age | Experience level: first safari
Good experience
We had an amazing safari experience with Serengeti Smile! Our guide Zac was absolutely outstanding — always attentive, knowledgeable and made sure we had everything we needed throughout the trip. The accommodations were wonderful and well chosen. Highly recommended!
Email Silvia | 35-50 years of age | Experience level: 2-5 safaris
Great experience!
We really loved our safari, everything was great and Jeremiah was super helpful and responsive at any time from day 1. John, our guide, was very professional and made sure we enjoyed every game drive. Highly recommend
CN
Email Mou Xinxue | 20-35 years of age | Experience level: first safari
that’s sooooo cool!
Our trip to Serengeti Smile truly exceeded our expectations! From airport pickup to drop-off, every detail was perfectly arranged. Our guide was professional and humorous, possessing an encyclopedic knowledge of animal behavior and pinpointing the best viewing spots, allowing us to witness the awe-inspiring migration of lions, elephants, and wildebeest up close. The 4x4 vehicles were comfortable, and the accommodations and meals were even more thoughtful than anticipated, especially the romantic and unforgettable dinner on the savanna with the sunset. The entire trip was filled with a sense of security and constant laughter. Serengeti Smile truly lives up to its name as the "Smile of the Savannah"! Highly recommended for anyone dreaming of visiting East Africa.
SG
Email Mohamed Fayyaz | 20-35 years of age | Experience level: first safari
Amazing!
My safari with Serengeti Smile was honestly one of the best travel experiences I’ve ever had. From the very beginning, the communication was smooth and professional. They were responsive, clear, and helped tailor the itinerary exactly to what I was looking for.
What really made the trip exceptional was our guide, Pius. He was absolutely fantastic - knowledgeable, patient, and incredibly passionate about the wildlife and landscapes. He had an amazing eye for spotting animals (often before anyone else even noticed them!) and took the time to explain behaviours, ecosystems, and local insights in a way that made the entire experience so much richer.
I also want to highlight Piniel, our sales representative, who was incredibly helpful throughout the entire process. He was always responsive, attentive, and consistently checked in with us before and during the trip to make sure everything was going smoothly. That level of care and follow-through really stood out and gave us a lot of confidence.
The service throughout the trip was seamless. Everything ran on time, the accommodations were well-chosen, and you could tell the team genuinely cared about delivering a great experience. In terms of value for money, I felt it was excellent, especially considering the quality of guiding and overall organisation.
Most importantly, the safari itself was unforgettable. From witnessing incredible wildlife in the Serengeti to the breathtaking views across the plains, every day felt like something out of a documentary.
I would highly recommend Serengeti Smile to anyone planning a safari in Tanzania. If you can, definitely ask for Pius. You’ll be in the best hands.