Reviews

Sort By: Date Most Helpful Rating 21-30 of 1,176 Reviews
Diana   –  
United States US
Visited: July 2023 Reviewed: Jul 24, 2023

Email Diana  |  50-65 years of age

Everything went smoothly and the tour was great!
5/5

I have a 12 year old and it was a terrific way for him to see the animals up close. The guide at the park was very knowledgeable and seeing the animals (especially the white lions) was just what we hoped. To be clear, it isn’t a safari - the animals are fed and cared for - but we didn’t expect to see truly “wild” creatures. Communication was good and the pick up and drop off at our hotel made it very convenient, too.

Susan   –  
United Kingdom UK
Visited: July 2023 Reviewed: Jul 12, 2023

Email Susan

One of the best days!
5/5

I have just got back from a 1day Safari tour to Pilanesberg today which was everything it was billed to be. The driver Sunny was so helpful and informative and friendly to be with. Pick up was fine and all the timings during the day worked ok. We saw so many animals including lions and elephants up close. The park guide was very informative. Well worth the price of the trip. Would recommend.

Alan and Sarah   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jul 2, 2023

Email Alan and Sarah  |  20-35 years of age  |  Experience level: first safari

Elephant Plains Lodge 4 days 3 nights
5/5

10/10 experience. Amazing facilities, staff and service.

The animal viewing was incredible. We saw all of the big 5 in one day, and almost in one single game drive. The staff were incredibly knowledgeable and worked hard to help us see the animals we were interested in.

The lion activity and pride dynamics were incredible to see, and it can also be confirmed that Elephant Plains lodge is one of the best places to stay if you're interested in seeing Leopards.

We would absolutely stay there again.

KOH   –  
Singapore SG
Visited: June 2023 Reviewed: Jun 30, 2023

Email KOH  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of KOH and not that of SafariBookings.
Inattentive to details and lack of commitment to deliver
2/5

We booked a total of 11d 10n trip with MOAFRIKA.

Overall experience was acceptable but there are a lot of rooms for improvement in terms of service level to suffice the basic expectation of a customer.
communication, commitment, attentiveness and etc.

1) booked on full day Soweto tour 4 months ago but was informed 1 day before the tour that apartheid museum is closed on Tuesday. Ended up not able to visit the museum. Was told that we could try make up for it on other days after the safari but no follow up from MOAFRIKA at all. The opening of the museum should have been known to any local tour operator. How could this even possibility overlooked?

2) for our trip to green field lodge, MOAFRIKA sublet us on other transport company which had 4 more other stops to drop off from south before us at north. Our overall transport duration from joburg airport to Greenfire gate took us approx. 10hours. 0700 - 1700hrs. This leaded us to miss our afternoon game drive at 1530hrs. The driver/ MOAFRIKA should already know that this route the van is taking will not get us to Greenfire in time. This could be avoided if driver could drop us first at north before routing down south to drop others.
The transfer from Greenfire gate to Greenfire lodge takes 45mins. MOAFRIKA should have known and find us a transport to bring us there within 7hours which means it would be a direct transfer in order for us to reach the gate by 1400HRS to be transferred into Greenfire lodge, checked in and ready for the game drive.

I had to personally inform MOAFRIKA that we are not going to make it in time and all I get was ok, I will inform the lodge. No effort to try on compensating this loss caused by their miss planning.

3) photos of the room at tremisan game lodge safari presented to us in quotation is misleading. We were allocated a small room as compared to the one we were presented when receiving the quotation. Feed-backed to MOAFRIKA and was informed that the receptionist will try to make adjustment for us. Went to the receptionist to follow up on next morning. Disappointed to hear: “at the moment, we are very full. I’ll try my best to change the room but no promise. All my guest booked a year in advance. If you have specific room, you need to let us know. “
Well, all we are asking is only what we have been offered before and nothing more. But she sounded that it’s our fault and we should be shortchanged due to her being full.

4) there is no proactiveness from MOAFRIKA to share driver/ PIC contact detail 1 day prior to any trip. I had to follow up on my own and at times I had to wait for them to get back.

Magda   –  
Poland PL
Visited: June 2023 Reviewed: Jun 15, 2023

Email Magda  |  35-50 years of age  |  Experience level: first safari

Recommended tour operator in Africa for Ultimate full day safari in Pilanesberg Park
5/5

It was my first safari trip time in Pilanesberg park with Moafrika and everything was very well organized. Fast and responsive from the very beggining on reservation process. Pick up from and drop off to Joburg hotel went smoothly thanks to Anold-safety first, fast but not furious driver. Safari game driver Ti was very communicative, share the knowledge willingly and trace the animals widely. I really recommend the trip and experience. Service delivered was same as in offer. Good value for money. Thank You MoAfrika.

Arielle   –  
United States US
Visited: June 2023 Reviewed: Jun 15, 2023

Email Arielle  |  20-35 years of age  |  Experience level: first safari

Funny, personable and knowledgeable!
5/5

Our tour was great! I think coming during the slower season allowed for a few advantages. First being our smaller group size which made for a very personalized experience. Also, with it being cooler, the roads were less packed, the animals were up and roaming/feeding. Our guide Thabo did an amazing job finding all of the animals he could which included MANY close encounters with elephants, giraffes, hippos, rhinos and many more. Overall I would definitely recommend this experience and this tour company!

Inna   –  
Cyprus CY
Visited: May 2023 Reviewed: May 15, 2023

Email Inna  |  20-35 years of age  |  Experience level: first safari

A Memorable Experience with Excellent Service
5/5

My Safari trip in Pilanesberg National Park I must say it was an amazing experience. The organization was very efficient, the transfer was smooth and the drivers were very kind.

I must give a special shoutout to our guide Benny (KGabo), he was a very kind person and extremely knowledgeable about the animals and their habitat. He showed us where to look for animals and provided us with interesting information about them.

If you are hesitant about going on a Safari, I urge you to go for it! You won't regret it. Just make sure to bring some warm clothes as it can get quite chilly while driving around. Although, when the car stops, it can get quite hot.

Jonny   –  
New Zealand NZ
Visited: April 2023 Reviewed: May 15, 2023

Email Jonny  |  20-35 years of age  |  Experience level: 2-5 safaris

Smooth
5/5

We had an absolutely fantastic time and would recommend the experience. The only thing is I had initially thought the accommodation was within the park. However, this wasn’t a big deal just a surprise at the start not knowing the area. As I said, really loved our stay and the staff were great.

Katie   –  
United States US
Visited: April 2023 Reviewed: May 2, 2023

Email Katie  |  35-50 years of age  |  Experience level: first safari

Efficient and fulfilling tour
5/5

I was in Johannesburg for work and only had one day to try to fit in some sightseeing. At the last minute I found MoAfrika tours and booked something the day before. They were extremely communicative about my pick up time, had comfortable vehicles to transport me to Pilanesburg - including hotel pick up and drop off - and I got to see a lot of animals including elephants, giraffes, zebra, wildebeest and hippos! It was the perfect tour for a solo traveller.

Meriam   –  
France FR
Visited: April 2023 Reviewed: May 1, 2023

Email Meriam  |  35-50 years of age  |  Experience level: first safari

Very efficient , and very quick you can safely book trip with them. Price are very reasonable
5/5

MoAfrica is very efficient and very professional
You are taking care of from your hotel and the trip was very nice
They are available immediately and they facilitated our trip
We were a group of 10 with 4 different nationalities and had fun at Pilanesberg

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 1,076
  • 4 star 90
  • 3 star 6
  • 2 star 3
  • 1 star 1
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