Reviews

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Alex   –  
Austria AT
Visited: July 2024 Reviewed: Jul 19, 2024

Email Alex  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic Safari with average acomodation and food
4/5

The safari and our driver (Albert) were fantastic! The acomodation and food (mainly rice, potatoes, spinach and chicken 2x a day) are low standard. As all tour operators stop at the same places I assume it is the same on all safaris. As such I can recommend Jocky Tours!

Khady   –  
France FR
Visited: July 2024 Reviewed: Jul 14, 2024

Email Khady  |  20-35 years of age  |  Experience level: first safari

Good
4/5

The experience was over all amazing.

The game drive was awesome, we had a very calm, polite and sweet guide Jimmy (I’m giving him a 20/10, he is just amazing). I’m recommending him. We had the opportunity to see the Top 5 animals (Leopard, Lion, Elephant, Rinno and Buffalo)We had a picnic in Massai Mara on the second day, it was really a greaaaaaat experience.

Giving a 4 stars because the lack of communication with the agency.

Hellen was very responsive on emails but when it’s comes to coordinating the pick up at my place it was terrible. They sent the driver at 7,15 as agreed but didn’t gave him my number so he couldn’t contact me, i was still waiting for him until they called me at 8.30 to inform me he was downstairs waiting for me. So make sure to ask about name and number of the driver a day before

The Hotel (Jambo mara) is nice, with good employees. I had a bad room on the first day, apparently the hotel was full, I didn’t receive any communication about it. They made a Room change the next day. There was no hot water in the rooms and it’s winter time.

Booked and paid for a Massai Mara village visit but it didn’t happen again no communication from the agency.

I do recommend the agency, but make sure you ask all the needed information and point out all your needs.

And Again Thank you Jimmy you made this trip unforgettable. You are appreciated

Alexia   –  
Andorra AD
Visited: July 2024 Reviewed: Jul 9, 2024

Email Alexia  |  35-50 years of age  |  Experience level: 2-5 safaris

Very good value for money
4/5

The guide/driver was excellent. Willing to do the extra mile to spot animals!

Parisa   –  
Iran IR
Visited: June 2024 Reviewed: Jun 19, 2024

Email Parisa  |  20-35 years of age  |  Experience level: first safari

Unforgettable
4/5

I recently went on a trip to Kenya with a safari covering Masai Mara, Naivasha, and Nakuru. The experience was made exceptionally memorable by our tour guide, Robi. We initially started with a different group, but after two days in Masai Mara, we switched to Robi for the remainder of our journey.

Robi was simply amazing! His patience and dedication in showing us the beautiful Lake Nakuru and Lake Naivasha were unparalleled. He was not only knowledgeable but also incredibly kind, smiley, and friendly throughout the trip. Robi’s passion for his work and his warm personality made the experience truly special.

Even though we didn’t initially book with this company, the switch to Robi was the best thing that could have happened. Everything with him was perfect, and we couldn’t have asked for a better guide. Thank you, Robi, for making our trip unforgettable!

Mery   –  
Spain ES
Visited: May 2024 Reviewed: Jun 5, 2024

Email Mery  |  20-35 years of age  |  Experience level: first safari

Beautiful landscapes and nature, but many hours of distance between parks
4/5

It is true that the customer service is very efficient and friendly.In my case I did the tour at the end of May and the parks, especially Nakuru, had many parts without access which It made the experience contraversial, since I could not fully enjoy the parks and no one warned me about this.
On the other hand, the safari adventure depends a lot on the driver, in the first place they assigned me a driver for the first 4 days, who explained the interaction and explanation of animals, itinerary...(Everything a guide should do, he didn't do), but for the last Amboseli park they changed me to another group with another driver Kikitu He changed my experience because of how he treated people, his hospitality, great explanations and lots of laughter. The best driver and travel friend.

Nabil   –  
United States US
Visited: May 2024 Reviewed: May 27, 2024

Email Nabil  |  35-50 years of age  |  Experience level: first safari

Nice relaxed expeirmce
4/5

We flew for a safari in May 2024, just after the floods in Masai Mara. We opted to stay at Mara Sopa Lodge. We booked with Jocky Travels. Overall, experience, however, things are a little bit more laidback. They picked us up from the airport, we went to the office, when we finalized our booking, and then set off for the Safari. The trip to the national park took about 6 1/2 hours, when we reached, we had lunch, and relaxed for some time. At the Lodge, they switch off electricity between 3 PM to 5 PM, on a daily schedule, which results in Wi-Fi, lighting, and hot water being turned off.

The next day, we set off, Shortly after 7 AM, and had a full day safari, where we saw animals we were expecting to see. We returned to the lodge around 3:30 PM, and did the same thing the following day. On the next day, we did a mini game drive, and then drove back towards Nairobi. Overall, a good experience.

Our driver and guide, Dickson is highly recommended, He knows a lot of spots where the animals are, and was able to give us some good insight. He was also able to spot animals from a great distance, and key in making our trip more enjoyable.

Tewolde   –  
United States US
Visited: May 2024 Reviewed: May 11, 2024

Email Tewolde  |  65+ years of age  |  Experience level: first safari

Very good
4/5

Enjoyed quite a bit. I have already recommended my family and friends

Ryan   –  
Kenya KE
Visited: March 2024 Reviewed: Apr 8, 2024

Email Ryan  |  20-35 years of age  |  Experience level: 2-5 safaris

It was a wildly beautiful experience.
4/5

I really enjoyed my trip. Being my first time to go to the Mara i must say it didn't dissapoint one bit. The travel logistics from time keeping to the accomodation, to the game drive it was all quite commendable. If you plan to travel stress free reach out to Jocky Safaris they're your go to safari booking experts.

Joe W   –  
United Kingdom UK
Visited: February 2024 Reviewed: Feb 11, 2024

Email Joe W  |  20-35 years of age  |  Experience level: first safari

Fantastic Safari and Guides
4/5

Really good value for money. We got to see absolutely everything we wanted to see over the 6 days on Safari. We got split across 2 tour guides over those days, particular mention to one of the guides Francis who was amazingly friendly, engaging and insightful. He really put the cherry on top of a really great trip especially when there's a lot of travel time between locations. Accommodation was good, the only thing that could have been better was a noise issue in our hotel in Nakuru but the tour company apologized and the other places we stayed were nice. The Masai Mara accommodation was SUPER basic so just be prepared for that. The food was generally ok, local cuisine which usually was rice, veg and a protein. As a veggie it was usually lentils and beans. Not a huge amount of variety over the week but you do get fed A LOT! I would say if you're veggie, try and be specific about what you want in your packed lunch beforehand because we got pretty stingey stuff compared to the meat eaters...

The Manjara Camp in Amboseli was super accommodating with the food though. What a lovely place to stay as well!! It was the best place we stayed by far! Henry was an amazing host and if we could have stayed longer there, we would have!! Special shout-out to Chef, she blew us away with how much she catered for us.

All in all, we had a fantastic time. If your focus is on seeing animals and being treated amazingly by very experienced guides, this is deffo for you! Bear in mind you spend maybe 10-15% of your time at camp so if you just want the basics like we did, it's perfect without all the bells and whistles!

Sara   –  
United Kingdom UK
Visited: February 2024 Reviewed: Feb 9, 2024

Email Sara  |  20-35 years of age  |  Experience level: first safari

The best part of the tour operator was its guide Jimmy
4/5

- Jimmy our tour guide was excellent, patient and kind. Made the trip worthwhile. Always made every effort for us to get the most of the trip and seeing the animals up close in every given opportunity. Patiently attended to every request. Also, excellent driver. We saw other vans running up to issues and we did not had one. Jimmy always helped every one who needed.

- The tour operator was overall ok, but some things could have been better.

- Responses to emails was quick but sometimes did not answer to everything
- We were told that we could either pay by cash, or by a link provided that had a 3.5% bank commission fee or bank transfer with a 20 USD bank commission fee. We chose the latter, but when in Nairobi, at the office to proceed to the payment, the guy kept trying to negotiate a "bank fee" ranging from 3-5% over the price of the safari. We denied and managed to just pay the safari price, proving that there was indeed no bank commission fee.

- Accomodation was good, some more basic then others but overall good. Specially enjoyed Amboseli Manjaro Tented - lots of contact with nature.

Overall, great trip! If you are thinking about this operator highly recommend Jimmy as the guide

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 1,319
  • 4 star 98
  • 3 star 8
  • 2 star 4
  • 1 star 7
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