Reviews

Sort By: Date Most Helpful Rating 171-180 of 180 Reviews
Cassandra   –  
Singapore SG
Visited: October 2025 Reviewed: Oct 23, 2025

Email Cassandra  |  35-50 years of age  |  Experience level: first safari

Great trip w Shanjoy
5/5

We had an incredible 3-day, 2-night safari adventure in the breathtaking Masai Mara! Our tour operator - Shanjoy truly outdid themselves, and I couldn't have asked for a better experience.

A huge shoutout to our driver/guide, Nelson whose expertise and passion for the wilderness shone through in every aspect of our tour. His exceptional driving skills navigated us through the stunning landscapes with ease, and his in-depth knowledge of the wildlife brought the safari to life.

From spotting majestic lions lazing in the sun to witnessing the Great Migration's majestic wildebeests, every moment was pure magic. Nelson had an eagle eye for spotting wildlife and had great contacts. His stories about the Maasai culture added a rich layer to our adventure.

The entire experience was seamless, enjoyable, and truly unforgettable. I highly recommend this tour operator to anyone looking for an authentic and exhilarating safari experience.

We were surprised that Shanjoy’s business owner did a follow up call with us at the end of the tour to check in on our experience. It was 10/10 service.

Ashley   –  
United States US
Visited: October 2025 Reviewed: Oct 26, 2025

Email Ashley  |  35-50 years of age  |  Experience level: first safari

The trip of a lifetime
5/5

I took my family of four to Kenya for a safari tour through Amboseli and Masai Mara. Our kids are ages 10 and 13 and they had an incredible experience. We did a luxury fly-in tour (1 day in Amboseli and 3 days in Masai Mara). I felt that this was the perfect length for bringing kids along. Flying in between the parks helped to save on time that would have been spent driving. Communication and organization of the tour was seamless. Everything was taken care of for us. The lodging exceeded my expectations. We stayed at Ol Tukai lodge in Amboseli and Basecamp Masai Mara. Food was incredible, especially at Basecamp. We had Patrick for our safari guide. He was wonderful and taught us a lot about the animals. He went out of his way to get us the best game viewing experiences. We saw tons of lions, and even saw a couple of cheetahs and leopards! It's one thing to watch National Geographic shows about these animals, and another thing entirely to see it up close in real life. I would not hesitate to recommend this experience and specifically Shanjoy Tours and Safaris because of the amazing job they did with making this such a memorable trip.

Neusa   –  
Portugal PT
Visited: October 2025 Reviewed: Nov 2, 2025

Email Neusa  |  35-50 years of age  |  Experience level: first safari

An unforgettable Safari experience with Shanjoy
5/5


The safari we did with Shanjoy was an amazing experience. Everything went well, from communication and service, to accommodations and transfers. The drivers helped make the safari incredible, especially Isaya. It was definitely worth it. I highly recommend them.

Cecília   –  
Portugal PT
Visited: October 2025 Reviewed: Nov 2, 2025

Email Cecília  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic
5/5

We did a 7-day safari covering Masai Mara, Serengeti, Ngorongoro and Tarangire.
Rhoda was extremely dedicated and attentive to all our requests.
The lodges she suggested were perfect — comfortable, well located and full of charm.
The drivers were very professional and knowledgeable. In Tanzania, Isaya made our experience even more enriching by sharing so much about the country, its culture and its wildlife.
Everything ran smoothly, and we couldn’t be happier with the overall experience. Highly recommended!

Alexandra Cadilhe   –  
Portugal PT
Visited: October 2025 Reviewed: Nov 2, 2025

Email Alexandra Cadilhe  |  50-65 years of age  |  Experience level: first safari

Magical experience with Shanjoy
5/5




Going on safari in Kenya and Tanzania was undoubtedly one of the most enriching and emotional experiences of my life. From the very first moment, I felt I was about to live something truly special. Each landscape, every animal sighting, and every unforgettable sunset created memories I will cherish forever.
We were fortunate to be guided by Steven and, particularly, by Isaya, whose presence made this journey extraordinary. Their kindness, passion for wildlife, deep knowledge of nature and local cultures, and the fascinating stories they shared transformed each day into a true discovery. We always felt safe, well guided, and deeply connected to the environment and the communities we visited.
Even the longest drives on rough roads and remote tracks became moments of joy and connection. Thanks to the wonderful interaction with our guides, especially Isaya, time passed effortlessly. The conversations, the laughter, and the positive spirit made every kilometre special, and each transfer between parks felt like part of the adventure.
A special word of appreciation goes to Rhoda, who organised the safari with remarkable care and attention. From the beginning, she was attentive to every detail, always available, and ensured all our requests were met with efficiency and kindness. Her thoughtful planning made all the difference and helped create a truly unforgettable experience.
I return with a full heart, grateful for everything I experienced and for the amazing people who were part of this journey. This safari was more than a trip it was a transformative experience, and the support from Steven, and particularly from Isaya, together with Rhoda’s dedication, made it truly magical.

Alexandrina   –  
Portugal PT
Visited: October 2025 Reviewed: Nov 3, 2025

Email Alexandrina  |  50-65 years of age  |  Experience level: 2-5 safaris

“The magic of a safari in Kenya and Tanzania”
5/5


Our safari experience in Kenya and Tanzania with your agency was extraordinary. The way we were welcomed and accompanied throughout the journey by Rhoda (management) and the drivers, Steven and Isaya, demonstrated enormous professionalism and humanity. All of the accommodation and hospitality were of a high standard.
I would like to highlight the special way in which Isaya contextualised and described the natural diversity of the different parks we visited, seizing every opportunity to satisfy our curiosity in a creative and good-humoured way, as well as making every effort to enable us to observe new situations in the natural world.
I am even more motivated to promote your agency and hope to repeat the experience one day.
Thank you from the bottom of my heart.

Aga and Michal   –  
Poland PL
Visited: October 2025 Reviewed: Nov 3, 2025

Email Aga and Michal  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari Adventure in Kenya and Tanzania
5/5

Our 10-day safari in Kenya and Tanzania was absolutely amazing! We saw all the animals we could ever hope for — from lions and elephants to giraffes and rhinos. The organizers took great care of us throughout the trip, tailoring the itinerary perfectly to our needs and preferences. Communication was excellent, and the guides were knowledgeable, friendly, and always ready to help. One night we had to stay in a different hotel (not the guide’s fault), but they managed to get us a free room upgrade — even though other groups in the same situation didn’t get that. Everything was handled professionally and with genuine care. We truly had the experience of a lifetime and highly recommend this safari to anyone!

Ross & Dori   –  
Canada CA
Visited: September 2025 Reviewed: Nov 5, 2025

Email Ross & Dori  |  65+ years of age  |  Experience level: first safari

Pinch Me! Amazing!
5/5

We adored our experience! The safari exceeded our expectations! Excellent guides, well-paced days, clean and comfortable lodges, with responsive tour operators. Initially we were somewhat concerned about such a large sum of money with so many unknowns, but everything worked out beautifully! Very happy! And oh yeah... We saw all the animals!

Kaley   –  
United Kingdom UK
Visited: October 2025 Reviewed: Nov 5, 2025

Email Kaley  |  20-35 years of age  |  Experience level: first safari

Amazing memories that will last a lifetime
5/5

Myself and my partner went on the 8 day Kenya/tanzania safari in October 2025, it was the most amazing trip we have ever been on and have made amazing memories that will last a lifetime.

Beth was amazing from the start, explaining everything thoroughly around the safari and helping with the booking process and any questions we had before we got there. She is extremely kind, friendly and professional. She met us on arrival and was also available throughout the safari if we needed anything at all.

Overall, we had the most amazing trip. Our highlight was the time we spent in Kenya (Lake Nakuru and Maasai Mara) with our safari guide Rio- with him we spotted the Big Five in 1 day!! Absolutely amazing.

Rio was exceptional. He was very knowledgeable, professional, kind and was more than happy to maximise the amount of time we were out on a game drive. His ability to find animals was impeccable and was always willing to do the best for us, he had our best interests at heart and really listened to what we wanted throughout our time with him. His knowledge on animals is incredible, he explained every one we saw in detail even down to gestation period which we both found very interesting. To top it off, he helped my partner Jordan find the perfect spot to propose and really made it special- we can’t fault him at all and he really made our experience. Rio went above and beyond for us and is an absolute credit to the team.

Thank you so much again to Shanjoy, we’ve got amazing memories that will last a lifetime 😊

Yubai Zhang   –  
China CN
Visited: October 2025 Reviewed: Nov 6, 2025

Email Yubai Zhang  |  20-35 years of age  |  Experience level: first safari

quick to respond
4/5

The advantage of this agent is their quick response time. Whether during the booking process or throughout our journey, they assisted us in resolving issues as promptly as possible. However, they seem to be more specialized in the Kenya portion of the trip. The Tanzania part was likely outsourced, which resulted in a less than satisfactory experience there.

First, for the Mount Kilimanjaro itinerary, we were not informed in advance that the accommodation was a mountain camp instead of a hotel, so we didn’t know we need to bring sleeping bags and other essentials.

Second, when we were about to enter a certain reserve, the guide asked us to wait for an hour to avoid paying next day’s entrance fee. However, we had already paid extra for this ticket. Although the agent communicated with the guide promptly, it still negatively affected our travel experience.

Third, while we were waiting to witness the Great Migration, the vehicle seemed to have an issue. The guide didn’t inform us and simply decided to abandon the wait and drive straight to the camp for repairs. While I understand that fixing the car was urgent, they should have at least let us know.

What’s more surprising is that on the last day, they simply left us at the hotel and told us to either wait an hour for the hotel’s shuttle bus to the airport or pay an additional fee for a direct transfer.

Additionally, I had specifically requested three binoculars, and they agreed. While the vehicle in Kenya had them, the one in Tanzania only had one for the guide.

Overall, the service was average. I wouldn’t highly recommend them, at least not for the Tanzania portion. Their Kenya arrangements were acceptable though.

Average User Rating
4.9/5
Rating Breakdown
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  • 2 star 0
  • 1 star 1
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