Reviews

Sort By: Date Most Helpful 11-20 of 65 Reviews
Mr Richard   –  
United Kingdom UK
Visited: February 2024 Reviewed: Feb 27, 2024

Email Mr Richard  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely brilliant tour operator, big enough to cope, small enough to care.
5/5

Patrick and his team were brilliant throughout and worked tirelessly to make sure we had a great time. We had lots of little things we needed to change and they accommodated every one of them as we went with a real personalised service. Our Kenyan guide Joseph was fantastic, with over 20 years of experience, he knew the parks backwards which made a real difference to having a great safari.

We had a week visiting Kenya and Tanzania and were delighted with the service, care and expertise. The guides and Patrick were always on time, fully reliable and were great companions on our trip. Even when we hit a few car problems from the roads, they were able to resolve them in record time and keep things moving.

Couldn't be happier with Shanjoy tours and would definitely thoroughly recommend them for their knowledge, service, trustworthiness and flexibility.

Mr Roland Marko   –  
Hungary HU
Visited: February 2024 Reviewed: Feb 12, 2024

Email Mr Roland Marko  |  50-65 years of age  |  Experience level: over 5 safaris

Patrick was like a good friend!!! Professional service!
5/5

We went to Kenya with my wife and we had a really good experience with Patrick. He is an extremely good guide and friendly man. We enjoyed every single moments. Basically our tour was a cultural one, but we combined it with a safari. Thank you Patrick, hopefully see you soon!

Laura Mestres   –  
Spain ES
Visited: January 2024 Reviewed: Feb 2, 2024

Email Laura Mestres  |  50-65 years of age  |  Experience level: first safari

Local operator, great service!
5/5

After an exhaustive search, Shanjoy was the company chosen due to the fluid communication I had at all times and its ability to adapt to my requirements.
It was an unforgettable 10 days of safari. A unique experience that I highly recommend. Especially if it can be done in the low season, as was our case.
Thanks to Patrick and his entire team for their professionalism and a special mention to our driver in Kenya, Joseph, whose driving skills were magnificent!

Ivette Falto-Heck   –  
United States US
Visited: December 2023 Reviewed: Jan 4, 2024

Email Ivette Falto-Heck  |  65+ years of age  |  Experience level: first safari

Exceptional
5/5

Our African safari was an incredible experience. All four of us really enjoyed it and stated that this was our best family vacation ever. Being out there in nature and surrounded by wild animals in their habitat was an extraordinary experience. Shanjoy Tours and Safari did a fantastic job from the beginning to the end: providing us with tour info, answering our questions, providing options, then taking care of our every need, listening to our desires, driving us around, showing us the best at every site, etc., etc.
Patrick was excellent in arranging everything for us and welcoming us to Africa. Joseph, our driver and guide in Kenya, was terrific. Maneuvering through brought roads, taking us to the right places to see the wildlife, listening to our needs, and driving us from place to place, for many hours every day. Hasan, our driver and guide in Tasmania, was as good.
All of them were friendly, funny, welcoming, professional, and helpful. They took great care of us and showed us the best Kenya and Tasmania had to offer. We just had to lay back, relax, and enjoy the ride.
The people of Kenya and Tasmania are the nicest, friendliest, and helpful humans I have ever met. The national parks and places Joseph and Hasan took us were amazing and beautiful, full of wildlife and gorgeous landscapes. Joseph and Hasan provided us with great insight into what we were seeing, the names and types of animals and vegetation, the history of the area, cultural details, etc. We learned so much during our trip besides enjoying the safaris and tours.
We saw so many animals in different settings and a lot of babies. Our experience was indescribably wonderful. The lodging was good and varied as well. The food was surprisingly tasty and varied. The balloon over Maasi Mara ride was so much fun.
We cannot recommend Shanjoy Tours and Safari enough. And we cannot thank Patrick, Joseph, and Hasan enough. They just did a fantastic and professional job. We were extremely pleased with our experience and interaction with them and will forever be grateful for their kindness, friendship, and help. We loved our trip.
Go to safari with these guys You will love it, too!
Thanks, Shanjoy!

Ryan A.   –  
Germany DE
Visited: December 2023 Reviewed: Dec 22, 2023

Email Ryan A.  |  20-35 years of age  |  Experience level: first safari

Friendly and experienced, just what you need for a safari!
5/5

We had an amazing experience with Shanjoy tours, i already started to recommend to my friends and family. Simple to plan, experienced tour guides, and Patrick the owner is very kind. If you are looking for a safari, book here!

Lauren   –  
United States US
Visited: November 2023 Reviewed: Dec 13, 2023

Email Lauren  |  65+ years of age  |  Experience level: over 5 safaris

Excellent, good value, friendly tour company
5/5

We researched multiple companies and chose Shanjoy because they were very responsive and competitively priced. We did a safari that combined reserves in Kenya and Tanzania and Patrick was very patient about customizing it for us. From our arrival in Nairobi, Patrick and Joseph made sure we were well taken care of. They are both excellent wildlife spotters as well as very nice people. We felt as though we were traveling with friends. Hassan was our guide for the Tanzania portion of the trip and he was also great. I wouldn’t hesitate to recommend Shanjoy.

Roman Kireev   –  
United States US
Visited: November 2023 Reviewed: Dec 4, 2023

Email Roman Kireev  |  35-50 years of age  |  Experience level: first safari

Great value safari and well organized.
5/5

I can't recommend Patrick and his team highly enough. Every detail was communicated and explained to us before the trip.
Our 9-day Kenya - Tanzania safari was well-organized, well-planned, and well-executed.
Both drivers that we had were friendly and knowledgable.
I did a lot of research beforehand and received a lot of quotes. I'm really glad we went with Shanjoy Tours and Safaris. great people to deal with - 5 stars

Richard   –  
United Kingdom UK
Visited: October 2023 Reviewed: Oct 30, 2023

Email Richard  |  35-50 years of age  |  Experience level: first safari

Well prepared and knowledgable safari team! Recommended!
5/5

We booked the 10 day Kenya and Tanzania safari tour stopping in Lake Nakuru, Masai Mara, Seregeti, Ngorongoro Crater, and Amboseli.

All accommodation was either 3-4 star and all had buffet dinners and often prepared lunches for the longer day drives. All accommodation was really nice and food was quite good.

The trucks were comfortable and the drivers were super nice guys in each country.

Everything was easy and we had no issue entering parks or going through Boarder control. Please remember your Yellow Fever certificate for Tanzania.

We saw soo many animals on our 10-12 half day game drives. It was an amazing experience and I would thoroughly recommend it. We only wish that we had tacked on a trip to the beach to relax afterwards. Be prepared for lots of driving and incredibly animal experiences!

Stefano Miccoli   –  
Germany DE
Visited: October 2023 Reviewed: Oct 16, 2023

Email Stefano Miccoli  |  20-35 years of age  |  Experience level: 2-5 safaris

Great communication and value for money, even better experience
5/5

My 10 days solo safari in Kenya with Shanjoy was a blast!
Not only great value for money, but a tailormade itinerary and ton and ton of support from the whole Shanjoy team.
Since the first day, Patrick helped me to put together a great itinerary with and endless back and forth of emails in the previous month and several last minute changes to best suit my travel plans. In the end the tour consisted of Nairobi NB, Lake Nakuru, Masai Mara, Lake Naivasha, Ol Pejeta and Aberdare. in hindsight Aberdare could be left out and maybe dedicate one more day to masai mara, but this is mostly due to the very poor experience delivered by The Ark staff, Shanjoy could not do much about that.

As soon as the safari started, it was the time for Joseph to shine. I wasnt sure what to expect as this was my first solo safari this long, but we connected immediately and we had a wonderful time together, felt like a vacation with a good old friend. He's was so kind and talkative that even the long transfers between the parks passed quickly chatting about everything with him. Then it came to the game drives and you can definitely tell he has 15+ years of experience. The Mara felt like his home. Not only for spotting the animals or coordinating with the drivers from the other cars, but also to choose the right place to park the car. Always respectful of the animals and many times predicting their movements and behaviours to get the best angle possible. Thanks to his knowledge (and the amazing landscapes and animals of the kenyan parks), I managed to take hundreds of great photos, probably the best of my life.

I hope to come back soon

Julianna Canavan   –  
United States US
Visited: September 2023 Reviewed: Sep 21, 2023

Email Julianna Canavan  |  35-50 years of age  |  Experience level: first safari

Exceeded expectations in every regard; responsive, high-value, incredible experience.
5/5

We had an amazing experience from start to finish with Shanjoy!! Patrick was super responsive during the checkin process and during the trip, and the itinerary itself was a great value - prompt hotel pickup, smooth checkin and flights (flying saves time and is great for people like me who may experience motion sickness driving from Nairobi), and gorgeous, comfortable accommodations. The best part was our patient and flexible driver Joseph who was so determined to ensure every game drive was a dream come true. He seemed to have a sixth sense for getting us close to the most majestic wildlife, not to mention his skill driving the vehicle and his obvious passion for his work. Patrick was very helpful with communication with Ashnil Mara (beautiful! Great food! Hippo sightings!). Finally, Shanjoy booked a hot-air balloon ride as part of our itinerary and we highly recommend this unforgettable experience. I would call the whole thing ‘once in a lifetime’ except I can’t wait to come back and do it again. We highly recommend this company!!

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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