Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 321
  • 4 star 21
  • 3 star 4
  • 2 star 2
  • 1 star 3

Sort By: Date Most Helpful Rating 1-10 of 351 Reviews
Peter   –  
Czech Republic CZ
Visited: July 2026 Reviewed: Jul 11, 2026

Email Peter  |  20-35 years of age  |  Experience level: first safari

Emmah Is professional. He knows what he Is doing. He has got sharp eyes, knowledge and patience.
5/5

Overall, I'm very satisfied with the service from Hyrax. We had a private safari, so the car was just for the two of us, and they accommodated us with the timing and arranged our transfer from the airport to our accommodation. In the end, there was no problem extending our safari by an extra day, along with a trip we came up with later. Our guide, Emmah, was a professional — always answered our follow-up questions and would, on their own initiative, point out what we were seeing, why we were seeing it, and how it fit into the safari. Overall, I'm very happy.

Barbara   –  
Czech Republic CZ
Visited: July 2026 Reviewed: Jul 11, 2026

Email Barbara  |  20-35 years of age  |  Experience level: first safari

Emmah is professional, knowledgeable, and passionate about wildlife. Highly recommended!
5/5

We had an amazing experience with Hyrax Safaris from start to finish. Communication before the trip was always quick, clear, and helpful, and every question we had was answered promptly.

Our guide was outstanding—professional, experienced, friendly, and incredibly knowledgeable about wildlife. Thanks to him, we saw the entire Big Five, as well as cheetahs with a cub, a leopard, elephants, giraffes, hippos, and many other amazing animals. He was patient, never rushed us, and always tried to give us the best possible wildlife sightings.

The itinerary was well organized, the accommodations were comfortable, and everything ran smoothly throughout the safari. We also appreciated the flexibility when adding a Lake Naivasha trip during our journey.

This safari exceeded our expectations and gave us unforgettable memories. We highly recommend Hyrax Safaris to anyone looking for a reliable company, excellent value for money, and a truly memorable safari experience.

Diana   –  
United States US
Visited: June 2026 Reviewed: Jul 8, 2026

Email Diana  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic!
5/5

We absolutely loved the tour that was arranged by Hyrax Safaris. The communication provided by Edwin at Hyrax Safaris was super helpful in booking this trip. Our tour guide for the wildlife tour was wonderful and informative and the accommodations that were arranged for our stay at Masai Mara were great. I would definitely book with Hyrax Safaris again.

Sophie   –  
Netherlands NL
Visited: June 2026 Reviewed: Jul 6, 2026

Email Sophie  |  20-35 years of age  |  Experience level: first safari

Amazing experience climbing Mount Kenya
5/5

Would really recommend doing your climb with Hyrax. We were not quite experienced in climbing, but the crew helped us a lot. Checking that everyone drinks and eats enough and is enjoying their time. It is an amazing experience and the Daniels are very nice guides

Mees   –  
Netherlands NL
Visited: June 2026 Reviewed: Jul 5, 2026

Email Mees  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional guidance and a great experience
5/5

The whole experience was very good. From the start in Nairobi until the summit and back to Nairobi. The guides were professional and very helpfull and fun! There was enough good food and the water supply never ended. I found it important that our guides where checking if we drank enough, at enough and felt well. So that was great. Our guide Daniel was awesome and we would recommend to book at Hyrax safaris.

John Carlos   –  
Netherlands NL
Visited: June 2026 Reviewed: Jun 25, 2026

Email John Carlos  |  65+ years of age  |  Experience level: 2-5 safaris

Mt Kenya, Lenana Pt - well organized, great guide
5/5

Hyrax, my guide Daniel and his team picked me up from Nairobi airport at 6am and got me to the top of Lenana Pt on Mt Kenya at 6am exactly 48 hours later. Transport and transfers were well organised. Daniel was super helpful and his cook and porter were great. The Chogoria route is really beautiful, highly recommend. It is a challenging climb, don't underestimate altitude acclimatization,and consider a private transfer if you are not accustomed to shared public transport. Could not have done it without Daniel and team!!!

Eunyeong   –  
South Korea KR
Visited: June 2026 Reviewed: Jun 9, 2026

Email Eunyeong  |  20-35 years of age  |  Experience level: first safari

A safari company run by professional and highly efficient staff.
5/5

Thank you! We had an amazing time in Masai Mara. Communication was fast and accurate, and the guides were very professional, which made the experience even better. The stay at the accommodation will be an unforgettable memory for a lifetime.

Deb   –  
United States US
Visited: June 2026 Reviewed: Jun 8, 2026

Email Deb  |  35-50 years of age  |  Experience level: first safari

Trustworthy and knowledgeable tour operator
5/5

We booked in a friends refference 5 night 6 days tour with hyrax . We were booking remotely , from other side of the world , unsure on what would be good, We did compared few other travel agency , but felt hyrax very responsive and reasonable. They were transparent and suggestive in planning the tour.
After the initial wire transfer , they were responsive in sending the hotel booking receipt and we're in constant communication through the trip .
In safari the most important part is the guide and out guide Ben was very nice . He is knowledge, respectful and most important, trustworthy in this unknown country . We highly recommend Ben and hyrax travel .

Marco   –  
Italy IT
Visited: May 2026 Reviewed: May 30, 2026

Email Marco  |  35-50 years of age

Experienced guides
5/5

First of all the job at the office was great, always answering all my questions and doubts, ready to fulfill my requests. Than the adventure begins and let me tell you, Daniel was our main guide and he was amazing, like all the troupe, second guide, porters and chef. There are no words to describe their love for the mountain, their knowledge of the filed and animals, their patience and support with us, always ready to help us in every way possible.. it’s not easy but they made easier for sure!

Georgi   –  
Bulgaria BG
Visited: February 2026 Reviewed: Mar 7, 2026

Email Georgi  |  under20 years of age  |  Experience level: first safari

I am very happy that i chose hyrax
5/5

It was a very nice experience. Thanks to Sami and Emmah for the organisation.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 321
  • 4 star 21
  • 3 star 4
  • 2 star 2
  • 1 star 3
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