Team Hyrax Safaris
Hyrax Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2018)
- Member Of:
- KATO & TOSK
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $650 to $800 per person per day (USD, excl. int'l flights)
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Reviews
Email Jay | 35-50 years of age | Experience level: first safari
Organised
Mount Kenya was amazing and we had a great team to help us. They were always super attentive, kind and helpful. I was affected by altitude sickness early on and we were ready to descend on the second day but the guide suggested we change the itenarary and spend a day acclimatizing so we didn't lose the experience. The team kept looking after me really well and we were able to continue. There was so much food and water they continually prepared for us. They work really hard and really made our experience what it was
Email Ross | 35-50 years of age | Experience level: first safari
An excellent safari with a fantastic guide.
We had an excellent safari with Hyrax. My wife and I thoroughly enjoyed the experience, and we're already talking about doing another safari in the future.
Our driver and guide, Ben, was excellent. He was a very safe and considerate driver, knowledgeable about the wildlife and the area, and generally very easy to get along with. We saw a huge amount of wildlife and had a fantastic time in the Maasai Mara.
I was also impressed with how Hyrax responded when we had an issue with our original vehicle. It was a small four-seater Land Cruiser and wasn't really suitable for game drives, particularly for someone tall. It was difficult to stand up properly and get a good view through the roof. We asked if it could be changed, and Hyrax arranged a replacement as soon as they could. The replacement was much better. Problems happen, and I think responding quickly and fixing them is what matters.
The reason I'm giving four stars rather than five is mainly the organisation before the safari. The paperwork and payment process sometimes felt a bit sloppy. Most concerning was being given an incorrect routing number for the bank transfer. That's not something you want to find out when you're about to transfer around US$6,000. Their bank also deducted an additional US$30 fee, which Hyrax asked me to cover rather than absorbing themselves. It wasn't a large amount compared with the cost of the trip, but it added to the frustration with the payment process.
Overall, though, the most important thing is the safari itself, and that was excellent. We had a great experience, Ben was a fantastic guide, and Hyrax dealt quickly with the one problem we had during the trip. With a more organised booking and payment process, I would happily have given them five stars.
PL
Email Tomasz Mrozik | 50-65 years of age | Experience level: 2-5 safaris
Awesome trekking to Mt. Kenya with Hyrax Safaris
Hyrax Safaris organized a trek on Mt. Kenya for us. From our very first inquiry, communication with Roselyn was incredibly fast and professional. We had no problems adjusting the itinerary to our needs.
We did a 4-day trek, starting at Sirimon Gate and finishing in Chogoria. Daniel was the leader of the support team — a very experienced guide who did an excellent job selecting the additional guides, chef, porters, and other members of the team.
Everything went perfectly during the trek as well. The food prepared by Patrick was delicious and varied, and the equipment provided (tents, sleeping bags, and mattresses) was of very good quality.
Thanks to such a great team, reaching an altitude of 3,985 meters above sea level was a real pleasure.
Thank you very much, and we highly recommend Hyrax Safaris to anyone visiting Kenya — not only for trekking, but also for safaris.
DE
Email Ronny | 35-50 years of age | Experience level: over 5 safaris
Smooth operation, very professional
Hyrax Safaris was able to accommodate for a short-term request for a 3-day (2 nights) safari trip from Nairobi to Maasai Mara (Fig Tree Camp). The pick-up was on time and smooth. The driver, Dan, went all out, to get us on time to the park even though there was blocked traffic on Mai Mahiu road.
Dan seems to have a sense for the big cats of the Mara and we had the pleasure to witness feasting lions, elegant cheetahs and a prowling leopard.
CA
Email Retirement Adventures | 65+ years of age | Experience level: first safari
Local Kenyan Safari Company With A Personal Touch
Thanks to Hyrax Safaris we had an awesome safari for just the two of us, with a completely personalized itinerary. During the planning stage, Roselyne (who happens to be an owner) responded quickly to requests at all hours of the day & night, which was amazing, given we were 7 time zones away. She put together a 10-day itinerary for a private tour that included 6 days of safari in multiple parks, including airport transfers, transportation between parks, game drives, accommodation and meals, along with a few extra "must see" attractions. (And all for a comparably competitive price.) Roselyne even met us at our hotel to introduce us to our guide Ben, who as it turned out, was exceptional. His kind care, expertise & professionalism really made our trip. He knows the parks and the animals well, and he has a great rapport with the other guides, all of which meant we saw virtually the full range of animals over the course of our safari trip. We highly recommend Hyrax Safaris. It was an exceptional trip from pick-up at the airport to drop-off 10 days later.
SE
Email Kristian | 50-65 years of age | Experience level: first safari
A reliable partner that will exceed your expectations when visiting Kenya
We selected Hyrax for our trek to Mount Kenya. This was a good choice. Hyrax set up a great team that supported us all the way to the top. The people in the team were all very friendly and looked after us with excellent service. The conditions on the mountain can be challenging but the team was always one step ahead and made sure that everything went well.
After our successful summit Hyrax put together a great safari in the National Park.
We highly recommend Hyrax.
Email Swati | 35-50 years of age | Experience level: 2-5 safaris
Very Nice Experience
We had a wonderful week-long safari with Hyrax Safaris, and it was an unforgettable experience from start to finish. Everything was well organised, and the team was helpful and professional throughout.
Our guide, Kasaine, was fantastic. He was very knowledgeable, patient and friendly, and he made sure we had close but safe encounters with the animals. His passion for wildlife really made the experience special.
We saw so many incredible animals and created memories we will never forget. I would highly recommend Hyrax Safaris and Kasaine to anyone planning a safari in Kenya.
GN
Email Djénabou | 35-50 years of age | Experience level: first safari
Very attentive, responsive, and always available whenever we needed her.
We had a wonderful trip combining Kenya and Zanzibar, with stops in Nairobi, Nakuru and Amboseli before ending our journey in Zanzibar. Everything was well organized, from the transfers and accommodation to the different activities along the way. Communication was smooth, and our agent was very attentive, responsive and always available whenever we needed her. The itinerary offered a great mix of city experiences, wildlife and relaxation, and we especially enjoyed the safari experience in Amboseli. Overall, a very enjoyable and well-organized trip with reliable service and good value for money.
DE
Email Robert | 20-35 years of age | Experience level: 2-5 safaris
Excellent Safari Experience from Start to Finish
Our experience with Hyrax Safaris was excellent from beginning to end. Everything was well organized, communication was clear throughout, and they were always willing to accommodate our requests whenever possible. Irene, our main point of contact, was responsive, professional, and made the planning process effortless. Our guide, Tony, had exceptional tracking skills and consistently found wildlife that many others would have missed. We had a fantastic safari and wouldn’t hesitate to recommend Hyrax Safaris to anyone visiting Kenya.
Awesome five days
My friends and I had an amazing time hiking Mount Kenya with the Hyrax Safaris crew. All eight members of the team made the entire trip comfortable, enjoyable and truly memorable. The organisation was excellent, the food was great, and the value for money was very good.
Having already travelled around Kenya extensively, we were especially impressed by the crew. They were reliable, professional and genuinely friendly, and we really enjoyed exchanging cultural experiences and hearing about their lives and stories. The conversations around the campfire were some of the highlights of the trip. No one ever mentioned or expected a tip, which made us even happier to give one at the end. We would absolutely recommend Hyrax Safaris to anyone looking for a well-organised, reliable and genuinely enjoyable Mount Kenya experience.