Reviews

Sort By: Date Most Helpful Rating 61-70 of 197 Reviews
Barb B   –  
United States US
Visited: February 2023 Reviewed: Feb 22, 2023

Email Barb B  |  65+ years of age  |  Experience level: 2-5 safaris

Image Travel delivered all that was promised on our Safari to Ol Pajeta Conservancy!
5/5

Image Travel provided excellent customer service for 4 of us on our 3 night 2 day safari to Ol Pajeta Conservancy. I booked this trip on line and was holding my breath that everything promised was devlivered..... and it was! From information provided on who would be picking us up to take us from our Nairobi hotel to Wilson airport, to being promptly picked-up at our destination, an excellent guide, great logding and food at Sweetwater Serena Camp, to a surprise stop at the Equator. Mwanje Athuman patiently answered all of our questions during and after the booking process.

Nicolaas   –  
Poland PL
Visited: January 2023 Reviewed: Feb 5, 2023

Email Nicolaas  |  50-65 years of age  |  Experience level: first safari

An absolute fantastic experience, from start to finish an extraordinary vacation
5/5

Let’s start with David our tour guide not only very knowledgeable but also a great man to accompany you. What fun we had

Kais & Elly   –  
Cyprus CY
Visited: January 2023 Reviewed: Jan 14, 2023

Email Kais & Elly  |  20-35 years of age  |  Experience level: 2-5 safaris

Dive in without hesitation!
5/5

Image travel helped us with booking the trip from point A to point Z. We had the most magical safari experience! Saw the big 5! And much more… Probably the most exciting were the lions we saw up close. The guides are super experienced and understood the animal behavior well, so we knew we were in good hands : )

Mahomed   –  
South Africa ZA
Visited: July 2022 Reviewed: Jan 14, 2023

Email Mahomed  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

We thank you Faizal, Mohammed and Pete for the 5-day tour from JHB to Hazyview to KNP to surrounding areas of Nelspruit and back to JHB, we had a wonderful stress free trip. Thanks Bush Xxplorers, Sight See Transfer & Tours

Vicky   –  
Malaysia MY
Visited: December 2022 Reviewed: Jan 13, 2023

Email Vicky  |  20-35 years of age  |  Experience level: first safari

Amazing trip
5/5

We booked our honeymoon through Image travel. I was a little worried before going because I felt like I didn’t have all of the details but once we got there I quickly realised that we didn’t need to know anything! The four camps that we stayed at did absolutely everything for us. The elewana camps were truly magical, the guides made sure that we saw all of the animals multiple times and also set up bush breakfasts, snacks and sunset drinks. We were truly treated like royalty. My husband is Muslim and all of the places knew about his requirements and would make sure that we didn’t miss out just because we don’t drink alcohol. The best trip we have ever done by a long way and we travel a lot! Thank you image travel for an amazing honeymoon experience!

Rob B.   –  
United States US
Visited: December 2022 Reviewed: Jan 12, 2023

Email Rob B.  |  50-65 years of age  |  Experience level: 2-5 safaris

Outstanding Travel Company and Excellent Team
5/5

We had an outstanding experience working with Image Travel Limited. From the initial conversations and planning, to the booking and billing process all the way through to the trip itself and the after-trip follow up, Image Travel was absolutely amazing. I enthusiastically recommend them!

The planning, booking and invoicing process was very simple and straightforward. Once the trip started, we had a few unexpected challenges arise – specifically an international flight cancellation and some delayed East African visa approvals. In both situations, Mwange and his team were 100% available, responsive and committed to helping us through the hassles. And, on Christmas Eve no less, when our international flight was canceled, Mwange was incredibly helpful and responsive. It was an absolute relief and total joy to work with him and his office. He and I stayed connected throughout a long crazy day on WhatsApp – and never once, not once, did he let me down. On the final day of the trip, Mwange even made a special trip to the airport simply to greet and embrace us after a long, wonderful trip. Just that gesture alone captures the pride and professionalism of this company.

I highly recommend Image Travel. They are total professionals and I would trust them to do an excellent job for any traveler, regardless of budget, special needs or unexpected challenges.

ILHAAM   –  
South Africa ZA
Visited: January 2023 Reviewed: Jan 9, 2023

Email ILHAAM  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent service with rapid response times, customized for the individual
5/5

Mwanje from Image Travel was excellent in developing an itinerary that suited my needs. They provided many options for the Maasai Mara and were quick to respond, including outside of business hours. I appreciated being constantly kept up to date about opportunities and changes from the airline that were not in our control.

timoir   –  
United States US
Visited: December 2022 Reviewed: Jan 7, 2023

Email timoir  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent!
5/5

We loved the trip. The way they organized was perfect. Always answering our questions quickly. Very good communication and planning. Even when an internal flight was delayed for 30 minutes, they let us know. I would really recommend this agency. Price quality is one of the best. And they took us to an amazing hotel, never letting us alone. Thank you for everything!

Anja   –  
Kenya KE
Visited: November 2022 Reviewed: Dec 29, 2022

Email Anja  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent support of our trip.
5/5

Image travel replied to every question within few hours by mail and even faster via WhatsApp or phone. The tour was very well organized and everything went very well. I would highly recommend image travel to friends and family.

Marc   –  
Switzerland CH
Visited: December 2022 Reviewed: Dec 22, 2022

Email Marc  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect service
5/5

We booked very shortly in advance. Everything went perfect and exaxtly as described. Thank you!

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 172
  • 4 star 15
  • 3 star 6
  • 2 star 1
  • 1 star 3
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