Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 167
  • 4 star 14
  • 3 star 6
  • 2 star 0
  • 1 star 3

Sort By: Date Most Helpful Rating 1-10 of 190 Reviews
OB1   –  
United Arab Emirates AE
Visited: July 2013 Reviewed: Jul 16, 2013

20-35 years of age  |  Experience level: first safari

Efficent and effective Agent
5/5

Great resort, stayed in Mara Serena. Image Travel booked everything from Nairobi-Wilson air transfers to Full Board Accommodation.

Mwanje was a pleasure to deal with.

We had one "hickup" whilst there, but a couple of calls to Mwanje and all was resolved.

Well done. Great Job Image Travel

Yassine   –  
South Africa ZA
Visited: September 2013 Reviewed: Sep 25, 2013

Email Yassine  |  35-50 years of age  |  Experience level: first safari

4 days Safari in Masai Mara - great experience
4/5

Good agency doing the extra mile to ensure the great experience during the safari. They were able to organize a 4 day tour in a very short notice (same week..) although in a crowded period of the year. Driver very flexible while safe driving on itinerary from Nairobi to the camp. We were able to see a leopard which I understand is quite lucky and rare. Overall good value for money.

Anna   –  
Kenya KE
Visited: December 2013 Reviewed: Jan 6, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Great Safari Experience with Image Travel Limited
5/5

Thanks to Mwanje's efforts and detailed planning my family could an enjoy an amazing 3 day safari in Tsavo East. We got a really good offer with 2 nights in Ashnil, a really nice lodge with good food, and a lot of game drives, with pick-up and return to our accommodation arranged. I would recommend this travel agency to anyone who is looking for great Kenyan Safari experience!

Elena E.   –  
Qatar QA
Visited: January 2014 Reviewed: Jan 22, 2014

35-50 years of age  |  Experience level: first safari

Trustworthy agent and driver, patient, knowledgable,great experience, best accomodation
4/5

We really enjoy the safari for 4 days, the driver was very nice and we felt always safe, the most impressive was the Masai tribe and the amazing lodge Sopa, the service, cleanliness. agency was flexible according to our requirements, fully reccomandable.

Juelei Dai   –  
China CN
Visited: January 2014 Reviewed: Feb 7, 2014

35-50 years of age  |  Experience level: first safari

The guide&driver Kim is very good and expierenced.
4/5

The safari tour of our trip is perfect and we will recommended our friends to travel Kenya.

Peter Bakke   –  
Denmark DK
Visited: March 2014 Reviewed: Mar 17, 2014

20-35 years of age  |  Experience level: first safari

Very well organized safari. Everything exceeded our expectations :-)
5/5

Very well organized safari. Luxurious lodges with very service-minded personnel and really great catering.
We saw all the Big Five and had a very good and welcoming guide/driver who was well-informed about the different animals in both Masai Mara and Lake Nakuru and their habitats.

Devon   –  
United States US
Visited: April 2014 Reviewed: Apr 9, 2014

20-35 years of age  |  Experience level: first safari

7 Day 6 Night Safari (Samburu, Mt. Kenya, Nakuru, Masai mara)
5/5

Excellent and personalized service, from pick-up, all the way to drop off. Our guide, Emmanuel, was knowledgeable and went the extra mile to make sure we saw wildlife. He knew where to take us during our game drives and could spot wildlife from a mile away. We saw almost all the wildlife we came to see, including witnessing a cat and mouse hunt between lions and zebras. The hotels were great, and the service was excellent. Mwanje, the owner, would check in with us during our safari to ensure everything was to our satisfaction. Since we had a late night flight on our last day, he organized for us to stay in a very reasonably priced hotel and had us picked up a dropped off to the airport for our flight. Highly recommended.

Joni L.   –  
United States US
Visited: June 2014 Reviewed: Jun 15, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Absolutely Amazing!
5/5

Image Travel went above and beyond to make our experience unforgettable- they were flexible with our schedules, concerned about our well being and very accommodating! The hotel was incredibly relaxing, and the safari far surpassed our expectations! The only thing I would change is to request a 4 wheel drive vehicle for the drive to the Masai Mara as the roads are incredibly slippery in the rainy season. Besides that, it was perfect!

Raph   –  
Australia AU
Visited: June 2014 Reviewed: Jun 18, 2014

The review below is the personal opinion of Raph and not that of SafariBookings.
Great communication and flexible operator, but guide could have been better
3/5

Mwanje did a great job arranging a safari to meet our requirements. He is a punctual with email communication and willing to go the extra mile.

Be sure to check how long it takes to get from on destination to another by car - especially if you need to traverse Nairobi!

Björn   –  
Russia RU
Visited: July 2014 Reviewed: Jul 31, 2014

20-35 years of age  |  Experience level: first safari

Worthwhile Experience
4/5

Firstly, it depends on what type of African Safari enthusiast you are. If it's something like this - it has been your lifelong ambition to travel to this part of the world, to see the types of animals that you'll see in their natural habitat - you'll have the time of your life. If you're a more curious or casual observer of the Safari experience, there will be times where you'll find it monotonous and repetitive. As for Image Travel, they were excellent, no question. Tour guides George in Kenya and Mwita in Tanzania were professional, approachable and diligent in their interactions and clearly performed at their maximum to ensure the best possible experience for my partner and I. Re-read the opening sentences if you want an honest appraisal of whether this tour is for you or not, but if you fall into the former category, you'll have no complaints. If you fall into the latter category, you'll have complaints, but not of the service you were afforded.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 167
  • 4 star 14
  • 3 star 6
  • 2 star 0
  • 1 star 3
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