Reviews

Sort By: Date Most Helpful Rating 91-100 of 218 Reviews
Vincent   –  
Netherlands NL
Visited: October 2023 Reviewed: Oct 26, 2023

Email Vincent  |  50-65 years of age  |  Experience level: over 5 safaris

Serengeti Smile offers a better safari experience than anyone could expect in your dreams!
5/5

We booked with Serenget Smile because they:
- communicatie super fast and clear
- price vs value is great
- driver is superb, he drives safe and nice personality with safari radar eyes
- accomodation choices were realy good, food and location were better than we expected
- not any disappointment for us over the agreement we made and what Serengeti Smile delivered
- we did Tarangire, Manyara and 2x Ngorongoro in 4 nights without any rushing feeling
- i would advice anyone who is planning a safari to go with Serengeti Smile.
- we will be back soon

Maxime   –  
Netherlands NL
Visited: October 2023 Reviewed: Oct 25, 2023

Email Maxime  |  20-35 years of age  |  Experience level: first safari

Fantastic experience!
5/5

We had an incredible experience with Serengeti Smile. Our guide, Ayubu, went above and beyond to ensure we spotted the big five, making the journey unforgettable. The owner, Albert, was a joy to communicate with. We highly recommend Serengeti Smile as a tour operator for a memorable safari adventure!

Mike   –  
France FR
Visited: October 2023 Reviewed: Oct 24, 2023

50-65 years of age  |  Experience level: 2-5 safaris

Professional, responsive, friendly - great for tourists, but may be not for wildlife experts
5/5

Just returned from a great holiday with our 3 children with 5 days safari, 1 night in Stone Town and 3 days in Villa Kiva.

From the start Serengeti Smile responded extremely quickly and professionally to our questions, and made tour adjustments to meet our needs, plus were competitively priced. The trip proposal was very similar in layout to other companies and really met our needs well. We saw many more animals than expected, and enjoyed getting to know our friendly guide, visiting a Masai village and having great quality time together. Overall a real 5 star holiday experience.

Our guide was very knowledgeable about the large animals, was enthusiastic and able to tell us many great stories. There seemed to be some knowledge gaps though when it came to birds and trees. When in South Africa previously and particularly when we hadn't seen a large mammal for a while our guide would point out maybe a bird, an insect or trees and plants to tell us more about them and keep us interested. I think this would have been helpful here particularly with the children, but wasn't too critical for us. If you are budding nature experts however, this may feel like a miss.

Julien kroll   –  
United Kingdom UK
Visited: October 2023 Reviewed: Oct 23, 2023

Email Julien kroll  |  35-50 years of age  |  Experience level: first safari

Amazing experience and great guide
5/5

Really loved the safari. Our guide ( Ayoub) was super good, he spotted animals that I struggled to see with my super zoom camera ^^
The car is very confortable. Cleaned every day.
Our experience was magical. We saw lions cheetah leopard zebra giraffes buffalo elephants wildebeest antilope impala, monkeys,,…
Only missing the rhino from the big 5. We saw one in Ngorongoro but from very far. Couldn’t get a descent picture.
We stayed at the Serena hotel and it was the best choice we made. It cost more but it is worth it. Really make the full experience magical.no regret.
I compared many options and Serengeti smile was the best for price and options. You can’t beat them on the Serena Hotel price for sure.

Tammy   –  
United States US
Visited: October 2023 Reviewed: Oct 18, 2023

Email Tammy  |  50-65 years of age  |  Experience level: first safari

Serengeti Smile Highly Recommended - Ask for "Champion" as your Guide!
5/5

If you are considering tour operators for a visit to Tanzania, definitely consider Serengeti Smile. We booked a private (2 guests) 4 day guided tour during our short stay in Tanzania, and we customized our tour. We visited Serengeti National Park, Ngorongoro Conservation, Ngrongoro Crater, a Maasai Village and Lake Manyara National Park. We covered a lot of ground in the short visit and the time was well spent, as our guide, "Champion," knew just where to go to have the highest probability of seeing lots of amazing wildlife. Obviously, no guide can guarantee to see the Big Five, but we were fortunate to see everything we had hoped to see and more! Champion was sure to keep us moving quickly enough to use our time wisely, and also to allow us plenty of time to take photos and just observe the animals as long as we wanted. We were never rushed, and we didn't waste time. Champion and his trainee, Dominic, were both extremely knowledgeable about the locations and the animals. They even had guidebooks on hand and looked up the animals so we could read more detail, if we were so inclined. For a young man (or a person of any age), Champion's knowledge of the places we visited, the culture and the wildlife was impressive! Champion speaks excellent English and has a very pleasant personality an sense of humor! Champion was a safe driver, and we always felt in good hands during the trip. During our first day in Serengenti National Park, we got a flat tire when we were just about 7 km from our lodge for the night. Champion and Dominic quickly and confidently changed the tire and had us on our way to the lodge in no time at all. We were very happy with all of the lodges we selected as a part of our tour, and all of the meals were excellent with great selections and options. Champion and Dominic were attentive to be sure we had everything we needed and that we were enjoying the visit. Every part of our trip was well-coordinated. Do not hesitate to book a tour with Serengeti Smile. I'm sure that all of their guides are great, but if you have the chance to request Champion, you will not be disappointed! I highly recommend Serengeti Smile and "Champion" as your guide!

Alejandro   –  
United States US
Visited: October 2023 Reviewed: Oct 17, 2023

Email Alejandro  |  35-50 years of age  |  Experience level: first safari

Amazing guide in the parks
4/5

Our guide Champion Godwin is a very careful driver, knows everything about the animals, the parks, the Maasai village and went above and beyond for us to have an amazing experience in Serengeti.

Yafit Dotan   –  
Israel IL
Visited: September 2023 Reviewed: Oct 16, 2023

Email Yafit Dotan  |  50-65 years of age  |  Experience level: first safari

Very professional
5/5

We had a perfect safari trip with seregenti smile companyץ
The route, the accommodation, the jeep and of course the excellent guide Good Luck, made our trip a wonderful and unforgettable experience. The animals and the great migration also cooperated exceptionally well. Highly recommended

RM   –  
Switzerland CH
Visited: October 2023 Reviewed: Oct 14, 2023

Email RM  |  20-35 years of age  |  Experience level: first safari

Awesome
5/5

I recently had the pleasure of experiencing a game drive organized by this small safari company, and I must say, their service was nothing short of superb. Despite being a smaller outfit, they delivered an honest and unforgettable safari experience. The attention to detail and genuine passion for wildlife and conservation made our adventure truly special. We were completely satisfied and would highly recommend this company to fellow wildlife enthusiasts.

Carlos Eduardo   –  
Mexico MX
Visited: October 2023 Reviewed: Oct 12, 2023

Email Carlos Eduardo  |  20-35 years of age  |  Experience level: first safari

The best
5/5

I was very hesitant to make the payments prior to my arrival, it is a large amount and you don't know if it is a company you can trust. In the end everything turned out perfect, they are in contact via WhatsApp all the time! They are responsible and honest, our guide Nico made us have a wonderful safari, he made an effort to look for the animals and move at our pace, he made suggestions and explained very well about the animals and the parks. At first we were in a slightly old van, but they changed it that same day for a newer one, where there were connections to charge your phone right in front your sit. The lodges were beautiful, the food very delicious. I would definitely book with them again.

CS   –  
China CN
Visited: October 2023 Reviewed: Oct 11, 2023

Email CS  |  20-35 years of age  |  Experience level: first safari

Serengeti Smile provides excellent service and communication, and I would choose them again
5/5

We spent nearly a month communicating with multiple travel agencies, and in the end, we chose Serengeti Smile based on our time, budget, and itinerary requirements. It turned out to be a fantastic decision. Prior to our departure, despite a five-hour time difference, Albert was always prompt in responding to our emails, adjusting our itinerary to our needs, ultimately crafting a perfect plan for us within our limited timeframe. This plan included a well-thought-out safari route and accommodations that met our expectations.

Our safari guide and driver, Kisali, were exceptional. His extensive knowledge of the savannah, wildlife, and Maasai culture left a lasting impression on us. Additionally, his driving skills, enthusiasm, punctuality, and overall demeanor were nothing short of praiseworthy. In summary, Serengeti Smile is a highly recommendable travel agency. Despite being a recently established small company, their service stands out and competes with any other travel agency out there.

Average User Rating
5.0/5
Rating Breakdown
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