Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Walter is the best! Gold standard
Serengeti Smile took such wonderful care of us. Walter as our guide was 10/10. We always felt safe, setting up the trip was straightforward, planning what we wanted to see was flexible. All the lodges they selected for us and with us made for a complete experience we will never forget.
We first went to the Serengeti, and saw more animals that we would have wver hopes for: cheetahs, cheetah cubs, lions and packs of lioness with cubs, leopard with a kill, lioness with a kill, elephants and giraffes 10 feet away, hippos, zebras, jackals, crocodiles and more wildebeest than we could count.
The most important thing this company brings is experience, eapecially with Walter. Knowing where to go, how to navigate the land, who to talk to, and handling any situation that comes up priceless, and a crucial part of a successful time. THANK YOU to Walter and Serengenti Smile
HK
Email Pato | 20-35 years of age | Experience level: first safari
Incredible Journey with Serengeti Smile
This was an incredible safari. First and foremost, I'd like to thank our agent, Baraka from Serengeti Smile. We discussed itineraries and hotels for over a week, and he provided me with seven drafts, ultimately helping me perfectly finalize my itinerary for Kenya and Tanzania. Baraka was also incredibly skilled at securing hotels. When other agents told me the Sarova Lion Hill Hotel was sold out, Baraka assured me they had a room. His reliability is undeniable. Our guides for the Tanzania safari were Champion and Dominic. I can't express how exceptional they were. Since we'd already seen the Big Five in Kenya, we had specific requests for hunting, river crossings, and black rhinoceros, and they made it all happen! Furthermore, during the safari, they didn't just show us the animals; they also explained their habits, lifestyles, and history. In just a few days on safari, I learned more about animals than I've ever learned in my entire life. I'm truly grateful and highly recommend Champion and Dominic as your guides in Tanzania. Believe me, choosing them will ensure an incredible, wonderful, and unforgettable journey. These uniquely African memories will remain in your mind and heart forever. Thank you again to our wonderful Champion and Dominic. I love you both! You are my friends forever! Thanks a lot. I hope we can meet again someday! Thank you!
CA
Email Imelda | 50-65 years of age | Experience level: first safari
Smile Serengeti is reliable, and our guide was friendly and very knowledgeable.
Our experience with Smile Serengeti was very positive from the beginning. Godian was always quick to respond to our questions. Our guide and driver Paschal was vey friendly and knowledgeable on everything about Safari. He not only knows the names of all the animals but also their behaviour and information about the parks we visited Tarangire, Serengeti and Ngorongoro crater. He always try to find a way to position the jeep for us to get the best view to watch the animals. He was also quick to help his fellow safari drivers when they needed help. Lodges and camp we stayed in were excellent: Kankari Lodge, Serengeti Classic View Camp (in Serengeti) and Planet Lodge in Arusha. Will definitely recommend Smile Serengeti.
CN
Email Lu baocai | 65+ years of age | Experience level: first safari
Very good trip
Good guider, very experienced, find many animals and big five, also drive very good, we saw great migration, good trip and never forget
CN
Email Chen Ju Zhen | 50-65 years of age | Experience level: first safari
very good
paradise in the word, never forget it, the driver is experienced on finding animals, we found big five and great imgration, it is really cool
CN
Email Lisa chen | 50-65 years of age | Experience level: first safari
It is excellent
We saw great migration, and five bigs, the guider is good at driving and much experience on finding animals, thank you again
KY
Email Chuck | 50-65 years of age | Experience level: 2-5 safaris
Awesome Safari
From the beginning to end everything was organized perfectly! Jeremiah was on the ball and answered all my queries almost immediately. I am not sure when he sleeps!
On the safari our driver and guide Gama was very accommodating and led us to see over 30 different species including the Big 5.
Serengeti Smiles delivered big time and we feel like we made a life long friend.
Thank you Jeremiah and Gama for an awesome trip!
CN
Email Dod | 35-50 years of age | Experience level: 2-5 safaris
Outstanding Safari Guide: Goodlove Our Tanzania safari was unforgettable, all thanks to Godlove. H
Outstanding Safari Guide: Godlove
Our Tanzania safari was unforgettable, all thanks to Goodlove. His deep wildlife and ecosystem knowledge led us to incredible sightings—from leopards to elephants—and he shared insights with genuine enthusiasm, making every moment meaningful.
Beyond professionalism, Goodlove’s warmth and positivity shone daily. He flexibly adjusted our itinerary to match our preferences, ensured we felt safe, and even helped with perfect photo angles.
If you’re visiting Tanzania, Goodlove is a must—he doesn’t just show you wildlife, he helps you connect with it. Highly recommended!
CN
Email hu | 20-35 years of age | Experience level: first safari
A Feast of Wilderness and Luxury Beyond Imagination
Before setting foot on the mysterious and untamed soil of Tanzania, I carried boundless longing for the African savanna—yet also a trace of anxiety about every link of the upcoming safari. From the very first contact with Serengeti Smile, however, all worries dissolved. What followed was a full-spectrum, immersive, top-tier safari in which every detail revealed professionalism and dedication, allowing me to feel the unique magic of Africa in depth.
Ground Operator: Serengeti Smile
Seller: Jeremiah
While I was still planning, Serengeti Smile’s pre-sale service made a deep impression. The sales staff demonstrated exceptional expertise: they knew Tanzania’s national parks, wildlife behaviour, optimal viewing seasons and local customs inside out. According to my interests they tailored a detailed, logical itinerary. Their replies were so fast I almost forgot the time difference; every exchange felt like a spring breeze. Visas, packing lists, on-the-road advice—however small, they answered everything patiently, building my confidence and anticipation long before departure. During the trip, we had a scare: we left our wallet in the lodge safe. By the time we realized, we were already a hundred kilometres away. After contacting Jeremiah, he immediately called the lodge, confirmed the wallet was there, and got back to us within an hour. We collected it on our return to Arusha—an episode that showed just how professional and caring they are.
Guide: Domi
Once the safari began, Domi proved nothing short of brilliant. Like a walking encyclopedia of the East African plains, he had every animal’s habits, habitat and migration pattern at his fingertips. While tracking wildlife he remained totally focused, missing nothing. The moment he spotted a target he piloted us close, quickly yet safely, so we could watch creatures in their natural state. Professional as he is, Domi is also hugely personable, sharing stories and anecdotes that bound us emotionally to the land. Mid-drive he would buy us ice-cold Cokes; under the scorching sun that sudden chill dispelled all fatigue and felt like the care of a friend. His driving is superb—whether in muddy marshes or over rugged hills he threaded the vehicle smoothly, delivering us to every park on schedule and ensuring we missed none of the action.
Accommodation:
This safari overturned every cliché I had about “camping in the bush”. Serengeti Smile’s choices—tented camps or lodges—are benchmarks of quality and comfort. In the Serengeti camp I stepped into a spacious, bright tent complete with a soft bed, immaculate bathroom and—miraculously—24-hour hot water. After a dusty day among wildlife I could wash it all away, then lie listening to night-time insects and distant animal calls, feeling perfectly at peace under canvas yet wrapped in modern convenience. Buffet meals were a revelation: fresh ingredients, abundant choice, from authentic Tanzanian flavours to international western dishes, every plate perfectly cooked and served by smiling staff who never let a water glass stand empty.
Vehicle: Toyota Land Cruiser
On safari the vehicle is everything. Serengeti Smile provided a brand-new Toyota Land Cruiser—hard-riding outside, spacious and comfortable inside, seats superbly supportive even on all-day drives. A fridge and air-conditioning kept us cool and energised; chilled drinks were always ready. Clever storage meant cameras, binoculars and snacks were within easy reach. Each morning Domi inspected every detail—oil, tyres, shock absorbers—spotting and fixing potential faults before we rolled. Not once were we delayed by breakdowns, though we often saw other groups stranded at the roadside—a clear testament to Serengeti Smile’s mechanical vigilance.
Safari Experience:
The climax, of course, was encountering the Big Five. Under Domi’s guidance we roamed the Serengeti and the Ngorongoro Crater, following the trails of legend. We watched lions lounging beneath acacias, their manes glowing in the sun; elephant families parading across the grass, calves trunk-curling in curiosity; leopards draped over tree limbs, rosettes melting into dappled shade; buffalo herds marching in dust-clouded phalanx; and the critically endangered black rhino, a lone armoured ghost on a crater-floor salt flat. Every meeting was electric. Domi anticipated behaviour and positioned us for the best views and photographs, letting us capture moments we had dreamed of for years.
Looking back, Serengeti Smile delivered an unrivalled safari: flawless pre-sale service, a guide who is both scholar and friend, accommodation that pampers without losing the wild, a vehicle that never faltered, and wildlife encounters that will blaze in my memory forever. This was far more than a holiday—it was a baptism of the soul, a reminder of nature’s grandeur and of the professionalism and passion that people can bring to it. I have already resolved to return, and when I do, Serengeti Smile will again be my only choice.
CN
Email zhao | 20-35 years of age | Experience level: first safari
very experienced and professional,can find all kinds of animals, solve everything we meet
we love this experience with smile, personallized plan with nice hotels, guide regnald is very experienced and professional, he can find all kinds of animals, solve everything we meet, i will recommand this tour to my friends