Reviews

Sort By: Date Most Helpful Rating 81-90 of 899 Reviews
Andrew   –  
United States US
Visited: September 2025 Reviewed: Sep 24, 2025

Email Andrew  |  20-35 years of age  |  Experience level: first safari

Terengire, Serengeti, Ngorongoro Crater
5/5

I’m going to start off by saying our guide was Walter, because our experience with him surpassed all expectations. This was truly a trip of a lifetime, and I don’t think it would’ve been possible without his experience, and innate ability to always have us in the right place at the right time. Each day we thought, “tomorrow can’t possibly be better than today,” and we were pleasantly mistaken everyday. We were able to get insanely close to elephants, lions, cheetahs, hippos, giraffes, zebras, hyenas, and plenty more. Anyone thinking about booking a tour to Tanzania, do it. And if he isn’t already booked by another fortunate traveler, request Walter. You won’t be disappointed!

Kate Gerrish   –  
United States US
Visited: September 2025 Reviewed: Sep 24, 2025

Email Kate Gerrish  |  35-50 years of age  |  Experience level: first safari

Easy and friendly booking - talented and knowledgable tour guide!
5/5

I can’t say enough about how wonderful our experience with Serengeti Smile was - from start to finish! Erick was easy to work with and customize our itinerary which was very reasonably priced, especially compared to other quotes received for similar itineraries. The selections of lodging were all amazing, and our tour guide, Walter - or Wally we were calling him by the end of the trip - truly made our safari dreams come true! He was a true professional - safe driver, gave us a lot of L&D (learning and development - fun facts about the parks, animals, plants, etc), always had a knack of being in the right place at the right time, and was just generally fun to be with. You will not regret booking with Serengeti Smile to make your dreams come true too!

Lucy   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 23, 2025

Email Lucy  |  20-35 years of age  |  Experience level: first safari

Great communication for a tailor made trip, very friendly with amazing guide.
5/5

Good level of communication between us throughout initial booking to start of the trip.
Accommodation and all staff have been fantastic at looking after us throughout the safari.
Value for money is great.
Champion our guide made it the best trip, super friendly. Answered all our questions and tried his best to make it the best experience possible on safari. - he made it 5* along with all the staff at accommodation.

Beth   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 23, 2025

Email Beth  |  20-35 years of age  |  Experience level: first safari

Champion!
4/5

I loved our 5-day safari around Tanzania. It was even better than I imagined. Our tour guide was experienced, we even got to see the Big 5! Champion (our tour guide) was friendly, knowledgable, and went above and beyond to give us the best experience possible. He was reliable every morning and I felt safe with him during our trips.

The only reason I cannot give 5 stars is because the company did not pick us up from the airport and we could not contact them, we had to arrange our own taxi at midnight to the hotel. They did, however, refund us the amount for the taxi. On the first day, we were told we owed $2000 when we didn’t … this was quickly rectified when we showed them our bank statements.

In summary, we had a great experience and I would recommend Serengeti Smile and Champion to my friends at home.

Frankie   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 23, 2025

Email Frankie  |  20-35 years of age  |  Experience level: first safari

Champion was a great tour guide and went out of his way to find all the animals for us to spot!
5/5

Big thanks to Champion for making every safari unforgettable. Keen eye for spotting wildlife and his calm nature made us feel safe and welcome in Africa

Stella-Maria   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 23, 2025

Email Stella-Maria  |  65+ years of age  |  Experience level: first safari

Very well informed excellent knowledge if I could I would give lots more stars
5/5

Champion, made our trip special, nothing to much trouble, he went above and beyond his duties .
Very pleasant and friendly guide.
Loved by everyone in our group.
Definitely would book with you again
My once in a life experience, ( at my age)

Sara   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 23, 2025

Email Sara  |  20-35 years of age  |  Experience level: first safari

Friendly, knowledgeable, helpful, attentive
5/5

We had an amazing safari experience! Our tour guide truly made the trip unforgettable. He was incredibly kind, helpful, and attentive throughout the journey, making sure we were comfortable and had the best chance to see wildlife. His knowledge and enthusiasm added so much to the experience. Highly recommend!

Charlotte   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 23, 2025

Email Charlotte  |  20-35 years of age  |  Experience level: first safari

What an experience
5/5

Our safari with Serengeti Smile was nothing short of unforgettable! what truly made the experience special was our incredible guide, Champion. His knowledge of the wildlife, warm personality, and genuine passion for what he does brought the whole adventure to life. He went above and beyond to make sure we saw the best of the Serengeti and always felt comfortable and safe. Thanks to Champion, we didn’t just see the animals — we understood their behaviors, habitats, and stories. This trip has given us memories to last a lifetime, and we couldn’t recommend Serengeti Smile (and Champion!) more highly.

Neal   –  
China CN
Visited: September 2025 Reviewed: Sep 21, 2025

Email Neal

Passionable, nice man
5/5

Everything is arranged well, food, hotel,views are very good, the path they planned is perfect

Alisha   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 20, 2025

Email Alisha  |  20-35 years of age  |  Experience level: first safari

Unforgettable 5-Day Safari
5/5

We just returned from an incredible 5-day safari with Serengeti Smile, and it was the trip of a lifetime!
From the moment we enquired, Godian made everything easy. He was always available on WhatsApp, gave us clear information, and organised the exact safari we had envisioned. His kindness and efficiency made planning stress-free.

Our guide, Hussein, was exceptional. He was professional, friendly, and extremely knowledgeable about the wildlife and the parks. He made us feel comfortable and safe, and his attention to detail turned our safari into something truly special.

While we did run into a couple of challenges — such as a return flight not being booked and a few lunches that could’ve been better — both Godian and Hussein went out of their way to resolve things quickly. Their care and dedication really stood out.

We couldn’t be happier with our experience. Thank you, Serengeti Smile, and especially Godian and Hussein, for an unforgettable safari!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 875
  • 4 star 23
  • 3 star 1
  • 2 star 0
  • 1 star 0
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