Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 736
  • 4 star 16
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 752 Reviews
Debopriya   –  
Switzerland CH
Visited: August 2025 Reviewed: Aug 29, 2025

Email Debopriya  |  20-35 years of age  |  Experience level: first safari

An unforgettable experience
5/5

We had an amazing experience with Serengeti Smile! Jeremiah was wonderful throughout the planning, always kind and accommodating. Our guide, Mr. John Paul, was outstanding — professional, warm, and one of the nicest people you’ll meet. He greeted us every morning with a smile, and it truly felt like our happiness was his happiness.

Liudmila   –  
Thailand TH
Visited: August 2025 Reviewed: Aug 28, 2025

Email Liudmila  |  35-50 years of age  |  Experience level: first safari

Everything was perfect
5/5

It was a fantastic experience! Everything is perfectly organized, professional guides. Incredible emotions from the safari. I'm delighted! Thank you very much for the experience! I recommend it to everyone.

lauren   –  
Italy IT
Visited: August 2025 Reviewed: Aug 26, 2025

Email lauren  |  20-35 years of age  |  Experience level: first safari

incredible, unforgettable, above expectations
5/5

We recently returned from an 9-day, 8-night safari for our honeymoon, and the entire experience was outstanding. From the planning to the final game drive, everything exceeded our expectations.

Jeremiah did an excellent job coordinating the trip. He listened to what we wanted, worked within our budget and timeline, and still managed to line up incredible lodges and experiences. His organization and communication gave us complete peace of mind, and everything ran seamlessly.

Our guide, Champion, made the safari unforgettable!! He kept us laughing, made us feel welcome from day one, and shared his deep knowledge of the wildlife and parks. (we must of asked him a 1000 questions) Thanks to him, we saw far more animals than we ever imagined and he listened to what we liked and what we’d spend less time wanting to see. His ability to navigate the landscape, manage crowds, and position us perfectly for each sighting was impeccable. Every drive felt both exciting and relaxed, and we learned so much along the way.

Together, Jeremiah and Champion created a trip we’ll never forget. We can’t recommend them highly enough for anyone looking to experience a truly special safari.

Andrea   –  
Italy IT
Visited: August 2025 Reviewed: Aug 26, 2025

Email Andrea  |  20-35 years of age  |  Experience level: first safari

Champion and Jeremiah made our dreams come true
5/5

We spent 9 days and 8 nights in Tanzania on our honeymoon safari with Serengeti Smile, and it was absolutely outstanding, far exceeding even our highest expectations.

A safari had been our dream for years, and since this was such a special occasion, we wanted to be sure it would be unforgettable. From our very first conversation with Jeremiah, our Serengeti Smile coordinator, we knew we had found the right company. He was incredibly responsive, always quick to answer our questions, and gave us excellent advice while tailoring the itinerary exactly to our wishes. He even made several adjustments along the way to ensure everything was perfect.

Our journey took us to Tarangire for two nights at Tarangire Ndovu Camp, Ngorongoro Crater for one night at Melia Ngorongoro, Central Serengeti for two nights at Melia Serengeti, and Northern Serengeti for two nights at Lemala Kuria Hills. Each accommodation was wonderful, and the pacing of the trip gave us the chance to fully enjoy every location without ever feeling rushed. Serengeti Smile also arranged our flight to Zanzibar and our stay on the island, and Jeremiah continued to provide updates and support even after the booking was confirmed, which we greatly appreciated.

And then there was our guide, Champion, who was absolutely phenomenal.
We had asked to avoid large crowds as much as possible, and Champion delivered beyond our imagination. Thanks to him, we saw more wildlife than we ever dreamed: over 100 lions, cheetahs with cubs, four leopards, two incredible river crossings at the Mara, and countless elephants, hippos, giraffes, and more, often with very few other vehicles around.

Champion is not only an expert guide but also a joy to travel with. He is funny, insightful, and passionate, teaching us so much about animal behavior and Tanzanian culture. Spending time with him made the experience even more memorable.

If you want a safari that is truly once in a lifetime, do not hesitate to book with Serengeti Smile, and if you can, request Champion as your guide. You will not regret it.

Joyce Kolman   –  
Belgium BE
Visited: August 2025 Reviewed: Aug 26, 2025

Email Joyce Kolman  |  20-35 years of age  |  Experience level: first safari

All smiles with Serengeti Smile and Libe!
5/5

Our 7-day safari in Northern Tanzania with Serengeti Smile was incredible and exceeded all our expectations, in large part thanks to our excellent guide Libe! During the game drives, we managed to spot many different animals, including the Big Five and 13 (!) cheetahs. Libe was very professional, attentive and knowledgable and provided us with a lot of interesting facts about the animals. He really went the extra mile to make sure we got the most out of this trip. All accomodations we stayed in were great as well, especially the tented camps. The communication with Serengeti Smile also was very smooth, from travel advice and booking to the pick-up and drop-off at the airport. I can only recommend Serengeti Smile and Libe!

Vanessa Smith   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 25, 2025

Email Vanessa Smith  |  50-65 years of age  |  Experience level: first safari

Excellent customer service and attention to detail. Would definitely use again
5/5

Right from the outset Serengeti Smile have been a pleasure to deal with. Erick looked after all aspects of our holiday and was so helpful answering all our questions as we designed our perfect safari holiday together. Every time we had a new request he responded very quickly.
From the minute we landed everything was taken care of. Our transfers were always on time and very comfortable, big thank you to Oswald who took us around Arusha for a visit.
Our safari guide Daniel was very knowledgeable and we felt well looked after and safe at all times, and we had a lot of fun!
The standard of all accommodations and dining was excellent and service was very good.
One of the highlights for us was the hot air balloon ride over the Serengeti, an amazing experience!
This was a holiday of a lifetime and we are so pleased we chose Serengeti Smile. We would not hesitate to use them again if we are lucky enough to come back to beautiful Tanzania one day! Thank you Erick, Oswald, Daniel and all the team at Serengeti Smile!

Nicolas   –  
Belgium BE
Visited: August 2025 Reviewed: Aug 25, 2025

Email Nicolas  |  20-35 years of age  |  Experience level: first safari

Unforgettable trip thanks to Serengeti Smile
5/5

We just ended our week-long safari in Northern Tanzania and genuinely don’t have words to describe how amazing it was!

A big part of this was thanks to our excellent guide Libe, who in addition to being extremely knowledgeable and attentive, went the extra mile every single day by showing us things we couldn’t have dreamt of (including a cheetah kill and a leopard cub eating on a tree, among so many other things).

We are so glad we chose Serengeti Smile for our trip as everything was perfectly arranged from beginning to end (including very smooth communication before the trip and a great choice of accommodations).

We can only recommend Serengeti Smile and Libe!

Elena   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 23, 2025

Email Elena  |  35-50 years of age  |  Experience level: 2-5 safaris

Serengeti Smiles offers expert-guided, personalized safaris with top service and unforgettable views
5/5

Serengeti Smiles is a fantastic tour operator that creates personalized, unforgettable safari experiences with expert guides, great service, and beautiful accommodations. They take care of every detail, so you can relax and enjoy the wildlife, stunning landscapes, and unique moments. Their team is friendly, knowledgeable, and truly passionate about making your trip special. Whether it’s seeing leopards, cheetahs, spotting lions, or watching a sunset on the savannah, everything is well-planned and tailored just for you. If you’re dreaming of a safari in Tanzania, Serengeti Smiles is the perfect choice for an amazing and stress-free adventure!

Tiger   –  
Hong Kong HK
Visited: August 2025 Reviewed: Aug 23, 2025

Email Tiger  |  under20 years of age  |  Experience level: first safari

Responsive and flexible company with Champion guiding tours full of energy and local insight!!
5/5

From the moment we landed at Arusha Airport, our Tanzanian adventure unfolded into something far beyond our expectations—thanks entirely to our phenomenal guide, Champion. Young, energetic, and deeply knowledgeable, Champion transformed every moment into a thrilling discovery. Our journey began with a game drive through Tarangire National Park, where he expertly navigated the terrain and spotted wildlife with uncanny precision. At Neptune Ngorongoro Lodge, we explored the crater’s astonishing density of animals, and Champion’s insights into behavior and conservation made each sighting come alive. We then immersed ourselves in the rich traditions of the Hadzabe and Datoga tribes, a cultural experience that added depth and humanity to our safari.

The Four Seasons Safari Lodge in the Central Serengeti was a luxurious base for witnessing lions, cheetahs, leopards, elephants, and nearly all of the Big Five—Champion always knew exactly where to be and how to position the vehicle for the best view. His passion for wildlife and respect for the environment were truly inspiring. The highlight of our trip came at Aurari Camp in the Northern Serengeti, where we witnessed the Great Migration in all its glory. Incredibly, we saw two massive river crossings within hours on our first day, followed by three more over the next two days. Champion’s professionalism stood out—he parked respectfully away from the ravine, abiding by park rules even when others crowded the edge. Though we were initially frustrated, we quickly realized his approach allowed the wildebeest to cross naturally, giving us an unobstructed and authentic experience.

Throughout the trip, Champion’s warmth, humor, and attentiveness made us feel safe, cared for, and constantly entertained. He was always early, drove with care on every kind of road, and ensured every detail—from delicious lunchboxes to clean picnic spots—was thoughtfully arranged. Saying goodbye in Tanzania was bittersweet; we left with full hearts, unforgettable memories, and immense gratitude for a guide who turned a safari into the journey of a lifetime.

Alkesh patel   –  
United States US
Visited: August 2025 Reviewed: Aug 21, 2025

Email Alkesh patel  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent service and value for money
5/5

Driver picked us up on time, stayed in wonderful small town Moshi.
Went to coffee farm how it’s grown and made to final step.
Went to Arusha and started safari trip with the best driver you can have (Libe), very knowledgeable on area, history and animals. We daughters learnt to speak a little Swahili which was great. Every where we went people are always smiling.
We went to Dar-es-salam and finally to amazing beaches on Zanzibar

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 736
  • 4 star 16
  • 3 star 0
  • 2 star 0
  • 1 star 0
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