Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Tammy | 50-65 years of age | Experience level: first safari
Serengeti Smile Highly Recommended - Ask for "Champion" as your Guide!
If you are considering tour operators for a visit to Tanzania, definitely consider Serengeti Smile. We booked a private (2 guests) 4 day guided tour during our short stay in Tanzania, and we customized our tour. We visited Serengeti National Park, Ngorongoro Conservation, Ngrongoro Crater, a Maasai Village and Lake Manyara National Park. We covered a lot of ground in the short visit and the time was well spent, as our guide, "Champion," knew just where to go to have the highest probability of seeing lots of amazing wildlife. Obviously, no guide can guarantee to see the Big Five, but we were fortunate to see everything we had hoped to see and more! Champion was sure to keep us moving quickly enough to use our time wisely, and also to allow us plenty of time to take photos and just observe the animals as long as we wanted. We were never rushed, and we didn't waste time. Champion and his trainee, Dominic, were both extremely knowledgeable about the locations and the animals. They even had guidebooks on hand and looked up the animals so we could read more detail, if we were so inclined. For a young man (or a person of any age), Champion's knowledge of the places we visited, the culture and the wildlife was impressive! Champion speaks excellent English and has a very pleasant personality an sense of humor! Champion was a safe driver, and we always felt in good hands during the trip. During our first day in Serengenti National Park, we got a flat tire when we were just about 7 km from our lodge for the night. Champion and Dominic quickly and confidently changed the tire and had us on our way to the lodge in no time at all. We were very happy with all of the lodges we selected as a part of our tour, and all of the meals were excellent with great selections and options. Champion and Dominic were attentive to be sure we had everything we needed and that we were enjoying the visit. Every part of our trip was well-coordinated. Do not hesitate to book a tour with Serengeti Smile. I'm sure that all of their guides are great, but if you have the chance to request Champion, you will not be disappointed! I highly recommend Serengeti Smile and "Champion" as your guide!
IL
Email Yafit Dotan | 50-65 years of age | Experience level: first safari
Very professional
We had a perfect safari trip with seregenti smile companyץ
The route, the accommodation, the jeep and of course the excellent guide Good Luck, made our trip a wonderful and unforgettable experience. The animals and the great migration also cooperated exceptionally well. Highly recommended
CH
Email RM | 20-35 years of age | Experience level: first safari
Awesome
I recently had the pleasure of experiencing a game drive organized by this small safari company, and I must say, their service was nothing short of superb. Despite being a smaller outfit, they delivered an honest and unforgettable safari experience. The attention to detail and genuine passion for wildlife and conservation made our adventure truly special. We were completely satisfied and would highly recommend this company to fellow wildlife enthusiasts.
MX
Email Carlos Eduardo | 20-35 years of age | Experience level: first safari
The best
I was very hesitant to make the payments prior to my arrival, it is a large amount and you don't know if it is a company you can trust. In the end everything turned out perfect, they are in contact via WhatsApp all the time! They are responsible and honest, our guide Nico made us have a wonderful safari, he made an effort to look for the animals and move at our pace, he made suggestions and explained very well about the animals and the parks. At first we were in a slightly old van, but they changed it that same day for a newer one, where there were connections to charge your phone right in front your sit. The lodges were beautiful, the food very delicious. I would definitely book with them again.
CN
Email CS | 20-35 years of age | Experience level: first safari
Serengeti Smile provides excellent service and communication, and I would choose them again
We spent nearly a month communicating with multiple travel agencies, and in the end, we chose Serengeti Smile based on our time, budget, and itinerary requirements. It turned out to be a fantastic decision. Prior to our departure, despite a five-hour time difference, Albert was always prompt in responding to our emails, adjusting our itinerary to our needs, ultimately crafting a perfect plan for us within our limited timeframe. This plan included a well-thought-out safari route and accommodations that met our expectations.
Our safari guide and driver, Kisali, were exceptional. His extensive knowledge of the savannah, wildlife, and Maasai culture left a lasting impression on us. Additionally, his driving skills, enthusiasm, punctuality, and overall demeanor were nothing short of praiseworthy. In summary, Serengeti Smile is a highly recommendable travel agency. Despite being a recently established small company, their service stands out and competes with any other travel agency out there.
A very cost effective and reliable tour operator!!
We visited the Serengeti and ngorongoro crater with Serengeti Smile and had a wonderful experience. The guide was very informative and advised on important do’s and Don’t ‘s.
They are good at informing about different options and giving the best Curated option available to you.
Highly recommend Serengeti Smile as your Operator.
IT
Email Carlo Alberto | 20-35 years of age | Experience level: first safari
Fantastic experience! 6 stars for Serengeti Smile!
After a long search among the various tour operators we chose Serengeti Smile as they were very quick to respond straight away and attentive to our requests such as having a guide who spoke Italian.
Subsequently, together with Frank we built our tailor-made tour from Safari in the parks of Tanzania to relaxation on the beaches of Zanzibar, all at a reasonable price.
The Safari experience was incredible, we had the honor of traveling with two guides:
- Champion, our always cheerful and very nice driver who guided us along our tour, always very attentive to our needs. Very good at relating to everyone both with us but also with the other guides, a little Boss
Email Ulla Ventham | 65+ years of age | Experience level: 2-5 safaris
Fantastic small friendly company
We went on a 4 day Serengeti, Ngorongoro safari. Albert in the office was very quick to respond to get us the safari we wanted at a reasonable price. Nice and clear information and pricing. Our guide / driver Max was very knowledgeable about the animals / nature and we spotted lots of interesting animals close up. I was particularly happy to see lots of lions!
Max is also a very nice person to spend time with. The accommodation provided was also first class. I can def recommend this company 100%
FI
Email Matti&Kaija | 65+ years of age | Experience level: 2-5 safaris
A good young agency
There are many safaris available in Africa, and it is difficult to choose from. Finally our safari selection was Serengeti Smile's 8-Day Great Migration Tour - Mara River Crossing at the turn of September and October. We greatly enjoyed this interesting safari. Our guide Mussa showed us a lot of different animals.
We booked at the last minute, but despite this, the accommodations were of a high standard. Special thanks to Emmy from the agency who always answered my questions very quickly.
Apparently, the timing was not ideal. During the day, the temperature rose to 35 degrees and fell during nights to 15 degrees, but the first rains of the beginning of the rainy season had already drenched the road tracks into mud and filled the Mara River into a flowing stream.
If you are also looking for something negative about the week, long journeys on shaky roads in poor condition come to the fore. In any case, we can warmly recommend Serengeti Smile and this safari.
KR
Email Daeseung Ko | 20-35 years of age | Experience level: first safari
Good experience
I took a four-day course consisting of tarangire, serengeti, and Ngorongoro. The program was well organized and the guide was knowledgeable and friendly. Problems always arise, but coping is important. Thank you for the company's efforts to respond to the response despite the early morning
