Reviews

Sort By: Date Most Helpful Rating 31-40 of 753 Reviews
Harald   –  
Germany DE
Visited: August 2025 Reviewed: Aug 14, 2025

Email Harald  |  50-65 years of age  |  Experience level: first safari

Professional and experienced, organized a fantastic trip.
5/5

Planning was smooth and precise with Jonyo, our agent. Execution of plan was smooth. Every aspect of trip was wonderful- lodging was comfortable, food delicious - value was very good. Moussa, our driver, was superb. We always felt safe He is very knowledgeable about the flora and fauna, very kind, fun and always accommodating. Serengeti Smile went above and beyond with returning shoes that were left behind back to Arusha. We can wholeheartedly recommend Serengeti Smile for your Safari.

Reetica   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 14, 2025

Email Reetica  |  20-35 years of age  |  Experience level: first safari

Helpful and attentive
5/5

Using Serengeti Smile was a great idea, we wanted to use a local company. Booking with Eliad was smooth smiling and he was really attentive to the experience we wanted to have on Safari. We booked a 5 day safari in Tarangire, Serengeti, Ngorongoro with a sunrise hot air balloon ride and it was the stuff of dreams! Our guide Musa continually went above and beyond for us, making sure we were able to see a migration crossing and even helped with our delayed baggage being sent to us. His knowledge of the animals, parks and best routes really enhanced this once in a lifetime experience. We highly recommend!

Corinne   –  
United States US
Visited: August 2025 Reviewed: Aug 13, 2025

Email Corinne  |  50-65 years of age  |  Experience level: 2-5 safaris

Serengeti Smile did an excellent job organizing our safari.
5/5

We booked our 8-day safari through Serengeti Smile, an Arusha-based company. Our sales agent, Erick, was extremely responsive and willing to work with us to customize our trip-every email was rapidly answered. He was also available during our safari, so we could easily communicate any question or schedule change. Simon, our tour guide for the safari, was very competent and attentive, and went out of his way to ensure we had the best experience with many unique animal sightings.

whitney   –  
Hong Kong HK
Visited: August 2025 Reviewed: Aug 13, 2025

Email whitney  |  20-35 years of age  |  Experience level: first safari

experienced guide
5/5

It's easy for us to communicate with the sales of the tour as we could chat via WhatsApp. Service is pretty good. The guide Huwsein is an experienced one with good eyesight to spot the animals and good driving. It‘s magnificent for us to see the migration of wildebeest at Mari River. Just one minor thing is that you better prepared for little/ unstable hot bath at the accommodation.

Kiara   –  
United States US
Visited: August 2025 Reviewed: Aug 12, 2025

Email Kiara  |  20-35 years of age  |  Experience level: first safari

Life Changing Experience
5/5

My sisters and I did the 3 Day Wildlife and Cultural Trip and it was nothing short of amazing from start to finish. Libe, our guide, was informative, punctual, and so pleasant to be around.

We saw elephants, hippo, lions, zebra and giraffes at Tarangire National Park and the Ngorongoro Crater. The cultural experience was amazing and learning about the tribes from our local guide and people of the tribes is something that I will cherish.

The lodge (Hhando Coffee Lodge) was great. The staff were pleasant, we saw elephants from the balcony and the rooms were huge!

The experience was life changing.

Raven   –  
United States US
Visited: August 2025 Reviewed: Aug 12, 2025

Email Raven  |  20-35 years of age  |  Experience level: first safari

Libe was extremely knowledgeable about the animals, the parks, and the tribes we visited.
5/5

Serengeti Smile was a true 10/10 experience. My sisters and I booked a flight day safari consisting of Tangarie National Park, Ngorongoro Crater, and visiting 2 tribes. All 3 days were exciting and full of adventure. Our guide, Libe answered all of our questions while also providing facts about each animal we saw and giving us history of where we were for the day. I would recommend Libe and this tour to anyone interested.

Nick   –  
Belarus BY
Visited: August 2025 Reviewed: Aug 11, 2025

Email Nick

Amazing experience with Champion
5/5

Manager Eliad found for us the best attractive offer to visit Serengeti and Ngorongoro based on our budget and free days. Provided detailed plan & information about safari. Answered all questions I've had.
Our guide Champion was knowledgeable informative guide and the great driver. He was on time, the car was clvery clean. He answered all questions about nature, about the life of the tribes and many other questions. A very pleasant conversationalist and narrator. I can safely recommend Champion as a first-class guide. For 3 days of our trip, he became our friend. Serengeti Smile has chosen an excellent campsite and a hotel for us, which I would love to return to. Lunch boxes for lunch were tasty and satisfying. You can safely entrust these guys the organization of your safari, you will not regret it.

Richard Lewis   –  
United Kingdom UK
Visited: July 2025 Reviewed: Aug 10, 2025

Email Richard Lewis  |  50-65 years of age  |  Experience level: over 5 safaris

Serengeti Smile is attentive, well-organised, and makes your safari seamless — just request a guide
4/5

I had a clear idea of what I wanted my trip to be, and Serengeti Smile accommodated it perfectly. Patricia was always just a WhatsApp message away, making it easy to adjust plans and brainstorm ideas. Everything — flights, transfers, and accommodations — was flawlessly organised. We had three nights in the northern Serengeti for the migration, then moved on to Ngorongoro for two nights at the beautiful Naserian Camp. The lodges were excellent, safe, and friendly, and our driver ensured we had cold drinks and everything we needed on long days. His English, however, was limited, and for English-speaking guests I’d recommend requesting a guide with strong English for a more engaging experience. Overall, a fantastic and well-run trip that I’d highly recommend.

Pablo   –  
France FR
Visited: August 2025 Reviewed: Aug 10, 2025

Email Pablo  |  under20 years of age  |  Experience level: first safari

It was just perfect we had such a great time with Nickson and Lameck
5/5

We had an amazing safari with Nickson and Lameck that explained us the best way the tanzanian culture and permeated us to see the Big Five during our staying. 10/10 I’ll recommend them and thanks to them for everything. Asante Nickson, Lameck and Serengueti Smile !!

Luanmian   –  
China CN
Visited: August 2025 Reviewed: Aug 10, 2025

Email Luanmian  |  20-35 years of age  |  Experience level: first safari

Reasonable price, comfortable itinerary, reliable guide
5/5

Nicholas was very kind and ensured that everything on the trip was safe and done his job conscientiously.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 737
  • 4 star 16
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Serengeti Smile, not SafariBookings