Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Doug Savige | 35-50 years of age | Experience level: first safari
Legend!
Amazing safari! Exceeded expectations and was in a comfortable and safe vehicle. Would definitely do again!
Email Garrett | 35-50 years of age | Experience level: first safari
Extremely knowledgeable and knows where to go to find the animals.
We had an incredible safari experience in Tanzania! Although our trip was relatively short, it was packed with amazing wildlife, beautiful scenery, and unforgettable moments. Our guides were knowledgeable, friendly, and went above and beyond to make sure we had a great experience. Seeing the animals in their natural environment was something our family will never forget. Tanzania is truly a special place, and we only wish we had more time. Highly recommend!
Email Kemi | 50-65 years of age | Experience level: first safari
Great
Our trip was stress-free and wonderfully organized. Patricia made the whole process smooth. I felt comfortable throughout. The customer service was top-notch!
Our guide/driver Amile was careful with extreme rough road conditions at Serenge National Park. I noticed that he cleaned vehicle every day to ensure our comfort. His attention to details was very impressive. I highly recommend Serengeti Smile!
Dream
Thanks to our guide, Nicholas Mambo, to make us an incredible experience. We highly recommend his job. In our opinion, to have a good guide can change the experience and it was a pleasure to share this time with him.
Thanks Nicholas!!!! You are the best
SA
Email Mohammed | 20-35 years of age | Experience level: first safari
Amazing!
An Unforgettable Safari Experience in Tanzania 🐘 Serengeti & Ngorongoro
If you are looking for an extraordinary and seamless safari experience in Tanzania, this company is hands down the absolute best choice! We did our safari in Serengeti National Park and the Ngorongoro Crater, and the entire journey exceeded our expectations in every possible way.
The Vehicle & Setup
The safari vehicles were top-notch—incredibly clean, well-maintained, and extremely comfortable for long game drives. A huge bonus was the excellent built-in fridge, which kept our drinks ice-cold throughout the heat of the day.
Trip Coordinator — Jeremiah
A massive shoutout to Jeremiah, who organized and coordinated everything seamlessly. He was remarkably respectful, professional, and genuinely helpful from day one. He went above and beyond to secure the best lodges and accommodations at competitive prices, and his lightning-fast response times gave us complete peace of mind throughout the entire process.
Our Driver & Guide — Tuma
As for our driver, Tuma, calling him fantastic would be an understatement! With over 20 years of experience, his expertise shines through completely:
He knew the best spots to position us for iconic photos and breathtaking views.
He consistently picked prime locations for spotting wildlife up close.
He was exceptionally polite, highly punctual, and paid meticulous attention to every small detail to keep us comfortable.
Final Verdict
We had an incredible time and were fortunate enough to spot the entire Big Five! It was truly a trip of a lifetime, and we will definitely be recommending this company to anyone planning a safari in Tanzania.
Email Neeraj Sharma | 50-65 years of age | Experience level: first safari
Absolute magic in Tanzania. Unforgettable experience
Our trip with Serengeti Smile was truly a once-in-a-lifetime experience! From start to finish, every detail was handled with precision, care, and warm Tanzanian hospitality (Karibu!).
A massive shout-out to our safari coordinator, Godian. Right from the planning stage, Godian was exceptionally responsive, professional, and thorough. He organized a seamless itinerary, answered all of our questions promptly, and ensured every logistical detail was taken care of long before we even arrived. Knowing we were in such capable hands made the entire process completely stress-free.
Out on the plains, our driver and guide, Issa was absolute perfection. His deep knowledge of the wildlife, animal behavior, and local ecosystems blew us away. His uncanny ability to spot wildlife hidden in the distance made every game drive feel like an exciting treasure hunt. Beyond his expertise, Issa was incredibly patient, courteous, and a true pleasure to spend time with. He navigated the rugged terrain smoothly and made sure we always had the best front-row seats to nature’s greatest show.
If you are thinking about booking a safari in Tanzania, look no further than Serengeti Smile. Ask for Godian to plan your dream trip and Osward to guide you—you won't regret it!
Asante sana to the whole Serengeti Smile team for creating memories we will cherish forever!
Email Sujai | 50-65 years of age | Experience level: first safari
Provided great service that tailored the trip to what we wanted
We had a very enjoyable safari and Serengeti Smile helped us plan the whole itinerary in a way that met our interests and priorities. The cost was also very reasonable and overall value was better than other operators we had considered.
Patricia who was our main contact through the planning process and during the journey was just so helpful, detail oriented and so timely with her responses to any questions and concerns we had. It's hard to beat the service she provided!
Kazi, our guide, was super knowledgeable and experienced. He paid attention to our priorities and we got to see pretty much all the animals we had hoped to see...the wildebeest crossing on Northern seengeti and the white rhinos in Ngorongoro Crater were probably the biggest higlights! Kazi also regaled us with various stories from his 15+ years of experience. He was also able to navigate through various car issues we encountered.
Perhaps one thing we would change about our itinerary is to skip Tarongire park and spend an extra day in Serengeti instead.
Overall, we highly recommend Serengeti Smile to anyone looking to plan safari in Tanzania!
IT
Email Lucia | 20-35 years of age | Experience level: over 5 safaris
Fantastic!
We had an incredible safari experience from start to finish. Everything was very well organized, and the whole trip exceeded our expectations. Our guide, Deo, was absolutely amazing—friendly, professional, and always attentive to our needs. He listened to what we were hoping to see and made every effort to give us the best possible experience.
I highly recommend this company to anyone looking for a well-organized, memorable safari. 100% recommended!
Email Alex | 35-50 years of age | Experience level: first safari
Serengeti smile created an unforgettable experience
Serengeti Smile planned an amazing 2 week trip in Tanzania for us.
Piniel Godwin provided outstanding service. He was very responsive over whatsapp and email during the planning stages, despite the time zone difference, learning about what we wanted out of the trip, budget constraints, etc. Once he had all the information, he quickly put together a comprehensive custom 2-week itinerary covering the Northern and Southern Safari circuits and ending with a full day in Zanzibar. Piniel was also an invaluable resource while the trip was happening. Not everything always goes to plan unfortunately--Piniel was available to listen to our concerns and sort out issues as they were happening.
Our Serengeti Smile guide John was also fantastic. He was with us for half the trip as we went through the Northern Circuit. John's 20+ years of experience showed as he masterfully navigated the bumpy roads and spotting of all the various wildlife. We saw all big 5 animals and more, as well as the wildebeest crossing through the Mara River.
We loved most of the Northern Circuit, as well as the final day in Zanzibar (Prison Island, Spice Farm and Stone Town tours). The hot air balloon add-on in the Serengeti was expensive but worthwhile, providing unreal views of the wildebeest migration. Conversely, we recommend passing on the Masai village and bush dinner add-ons, though YMMV.
We had a more mixed time in the Southern Circuit. Spotting animals in Ruaha national park was much less frequent due to all the flora. However, Ruaha hilltop lodge had spectacular views and was one of our favorite accommodations. We enjoyed Nyerere national park's diverse landscapes and wildlife. However, we were kept waiting multiple times by our hotel (Africa Safari Lodge Selous). These delays translated into lost time in the park, which was frustrating. Some of the lodge staff also treated us with apathy when we sought support and clarification.
Despite some issues arising, our overall experience was incredible and packed with unforgettable memories.
CH
Email Jakob V | 35-50 years of age | Experience level: 2-5 safaris
Perfect experience and spotless organization
From the first contact with Jeremiah via Whatsapp to the drop off at the airport this was a spotless experience. I had booked a 5 day Serengeti Safari for me and two teenagers, which was planned very nicely by Jeremiah even in short notice. When we arrived we got picked up by Reginald in a spacious Safari jeep, and it turned out he was the best driver far and wide. He went fast where there was nothing to see, and slow where opportunities for spotting arose. As a consequence we saw a great variety of animals and the kids were super excited throughout. Lodging was superb in the company’s own lodges and others, Reginald was super friendly but professional, and I really liked that he helped people along the way, for example when their car broke down. Would absolutely recommend!