Reviews

Sort By: Date Most Helpful Rating 51-60 of 203 Reviews
Daisy   –  
China CN
Visited: January 2024 Reviewed: Jan 4, 2024

Email Daisy  |  20-35 years of age  |  Experience level: first safari

fantastic journey that is totally beyond our expectations!
5/5

My husband and I planned our honeymoon trip starting from Oct 2023..After quote for several operators we chose serengeti smile without hesitation because Albert always responds so quickly. During the trip I will definitely recommend our guide Champion who is very professional and knowledgable about animals, Masai history and plants. He always answer our questions very patiently and can resolve unexpected issues quickly. We had a fantastic journey of collecting Big 5!

Senne   –  
Netherlands NL
Visited: December 2023 Reviewed: Jan 4, 2024

Email Senne  |  20-35 years of age  |  Experience level: first safari

Amazing 4-day safari with a nice driver!
5/5

We booked about 1 month in advance through WhatsApp and were able to pay with Visa in USD. We were picked up at the hotel and spent 4 days with our guide Fadhil visiting Tarangire, Serengeti and Ngorongoro.

As the animals follow the rain, we let Serengeti Smile pick the park locations as they know best where the animals are found. We were very lucky to see all of them! Elephants, giraffes, lions, cheetahs, leopards, hyenas and even a rhino (from far away)! Fadhil, our guide, used the radio to locate all the different animals and it allowed us to even see a live cheetah hunt! Another great experience was spending one night in the Serengeti in a (luxurious) tent camp.

10/10 would recommend!

Annie   –  
United States US
Visited: December 2023 Reviewed: Jan 3, 2024

Email Annie  |  20-35 years of age  |  Experience level: first safari

Great tour operator and excellent guide (Andrew) who showed us everything we could dream of!
5/5

For a mid-range tour operator, we were satisfied with the value we received. I’d say that communication could’ve been a little better but at the end of the day everything was resolved and figured out - hankuna matata

We enjoyed the experience we had with our guide, Andrew, who was very knowledgable and clearly demonstrated a passion for his job. All the lodging was good and the packed lunches were also good! Overall I’d highly recommend this tour operator for an enjoyable time!

Ankita   –  
India IN
Visited: December 2023 Reviewed: Jan 1, 2024

Email Ankita  |  35-50 years of age  |  Experience level: 2-5 safaris

Exceptional Safari Adventure - Beyond Expectations!
5/5

My recent 5-day safari with Serengeti Smile was an extraordinary adventure that exceeded all expectations, earning them a well-deserved 5-star rating.

From the outset, Albert's meticulous planning allowed us to explore Tarangire, Serengeti, and Ngorongoro while staying mindful of our budget. Albert was also helpful in including Ndutu area in the itinerary that helped us witness the great migration. The attention to detail in selecting accommodations added a touch of luxury to our adventure while ensuring comfort and convenience.

Our guide, Kisali, not only showcased unparalleled knowledge but also proved to be resourceful in helping us witness moments of pure wildlife magic. Witnessing the big 5, observing an elephant playing in water like a joyful baby, and experiencing a cheetah's chase and successful hunt of a Thomson's gazelle were moments of unfiltered and raw wildlife at its best.

Kisali's expertise and resourcefulness came to the forefront during these incredible sightings. His ability to navigate the terrain and anticipate wildlife behavior allowed us to witness these mesmerizing moments up close. The cheetah's hunt was a highlight that will forever be etched in our memories.

In conclusion, Serengeti Smile not only delivered on their promise of an unforgettable safari but surpassed it. Their attention to budget, superb accommodation choices, and Kisali's expertise in creating raw, authentic wildlife experiences make them the go-to safari company in Tanzania. I wholeheartedly recommend them for an adventure that transcends expectations. A heartfelt thank you for the memories that will last a lifetime! ⭐⭐⭐⭐⭐

lara   –  
Australia AU
Visited: December 2023 Reviewed: Dec 29, 2023

Email lara

efficient welcoming and helpful
5/5

Thanks Champion for driving and guiding us through our safari around the serengeti- such an amazing experience. All went smoothly and the food at all lodges/camps chosen was great.

Stan   –  
Australia AU
Visited: December 2023 Reviewed: Dec 29, 2023

Email Stan  |  65+ years of age  |  Experience level: first safari

Efficient, helpful and accurate
5/5

We had an amazing time with Champion from Serengeti Smile. Thanks to his knowledge and determination we saw the full range of wildlife in the Serengeti. It was a privilege to have been on the trip an I thoroughly recommend Serengeti Smile and our guide Champion.

Zita   –  
Australia AU
Visited: December 2023 Reviewed: Dec 29, 2023

Email Zita  |  50-65 years of age  |  Experience level: first safari

Serengeti Smile were very skilful, accurate and efficient
5/5

The whole safari was fantastic. Our guide, Champion was friendly and very knowledgeable.

Jodie   –  
United States US
Visited: December 2023 Reviewed: Dec 22, 2023

Email Jodie  |  35-50 years of age  |  Experience level: first safari

Knowledgeable and provided all the things we needed
5/5

5 women went on Safari with Serengeti Smile and our tour guide John Paul. Serengeti Smile handled all of our logistics while John handled our every day needs. John was outstanding and had a truck full of 5 women to accommodate. He did that with an amazing smile and incredible knowledge everyday. He answered all of our questions, stopped where we wanted, let us watch as long as we wanted, kept us safe, and kept us moving.
I can’t suggest this company and especially John enough! I wish I could come back every year!

Souha   –  
United States US
Visited: December 2023 Reviewed: Dec 22, 2023

Email Souha  |  35-50 years of age  |  Experience level: first safari

My first safari was exceptional
5/5

Serengeti Smile did a wonderful job with our tour. They accommodated my vegetarian diet and everywhere we stayed was top notch. Each email I sent was responded to promptly. I thought I got a lot of value for the money.

The best part of the tour was our guide John! He made sure we had the best view of the animals. He was always getting our car the closest and moved with the animals. He would stop whenever we wanted to take pictures. He gave us information about the animals and helped us understand their behavior.

Ivar Petersen   –  
United Kingdom UK
Visited: December 2023 Reviewed: Dec 20, 2023

Email Ivar Petersen  |  50-65 years of age  |  Experience level: 2-5 safaris

Reliable w/ good communication.
5/5

We booked a 9 days Serengeti safari. Communication from pre-booking until departure was excellent and quick.
Everything happened as arranged and at arranged cost.
This was our second time in Serengeti and our informed specific requirements were well catered for by our guide, John.
Overall, good value for money.

Average User Rating
5.0/5
Rating Breakdown
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