Reviews

Sort By: Date Most Helpful 681-690 of 770 Reviews
Giulia   –  
Italy IT
Visited: August 2025 Reviewed: Aug 5, 2025

Email Giulia

The tour operator did an excellent job to plan our safari and respond to our requests
5/5

The safari program was excellent. The game drives were amazing, we see all the big 5 very close. The accomodation were very good, we choose the mid range. Good price for the experience! Joseph was very good to find all the animals

Yasmine   –  
Egypt EG
Visited: August 2025 Reviewed: Aug 5, 2025

Email Yasmine  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional & well organized.
5/5

This safari was one of the most unforgettable experiences of my life – and it wouldn’t have been half as amazing without the exceptional team behind it.

From the moment I booked with Serengeti smile with Jonyo, everything was smooth, professional, and personalized. Communication was fast and clear, and they tailored the experience exactly to our timeline and budget without compromising on quality.

Our guide David was a true gem incredibly knowledgeable, and so skilled at spotting animals from far away. He gave us fascinating insights about each animal and ecosystem. He also made us feel completely safe and comfortable the entire time.

We visited the Ngorongoro Crater & Tarangire and both were breathtaking. We were so impressed by the level of care that went into every detail of the trip.
What really stood out is the professionalism and heart of the tour operator – they genuinely cared about our experience.
We highly recommend if you’re planning a safari in Tanzania, don’t hesitate to book with Serengeti smile. They went above and beyond to make our trip not just a vacation!

Monica   –  
China CN
Visited: July 2025 Reviewed: Aug 6, 2025

Email Monica  |  20-35 years of age  |  Experience level: first safari

they are very responsible and friendly, especially Maji.
5/5

We compared many agency before book Serengeti Smile, because they offer the best price with the same or even better service. And our contact Patricia es very profesional and paciente, she helped us a lot to define the tour.
The guide, the vehicle and the accommadation... everything turned our as our expection.

Elisa   –  
Italy IT
Visited: August 2025 Reviewed: Aug 6, 2025

Email Elisa  |  20-35 years of age  |  Experience level: first safari

Zack was really nice and polite. He answered all the questions regarding animals and Tanzania cultur
5/5

The trip was very well organized, both accomodation and trips.
The only pain Point is the food: for 5 days we ate the same lunch box (always chicken and panino).

Daniele   –  
Italy IT
Visited: August 2025 Reviewed: Aug 6, 2025

Email Daniele  |  20-35 years of age  |  Experience level: first safari

A once in a lifetime experience in which you can dive
5/5

Zach has been the perfect guide to lead us thru the wonderful parks, animals and nature of Tanzania. He is very well prepared and ready to answer every question we could have on local culture or nature. We all felt safe with him along the whole journey, being able to see every animal during our 5-days safari trip (big 5 and beyond) thanks to his mastery in locating the best spots. 5 stars out of 5 to him!

Joel Laight   –  
United Kingdom UK
Visited: July 2025 Reviewed: Aug 7, 2025

Email Joel Laight  |  35-50 years of age  |  Experience level: first safari

Trip of our life!!
5/5

Serengeti Smile have given us the best experience of our lives and would not hesitate to recommend them.
From start to finish Ericks communications has been exceptional. From the original booking all the way through to our last step on the itinerary.
He was not pushy at all unlike other safari companies.
All of our guides and drivers were amazing including Joshua and Oswald who made us feel welcome and happy to answer any questions.
I would like to add special mention to Roger our safari guide who was absolutely fantastic. We couldn't imagine having a better guide.
Roger was very knowledgeable about the area, wildlife and culture and shared all he knew with us, answering any questions throughout.
He ensured we had a fantastic safari by going above and beyond for us enabling us to witness all Big 5 and the great migration against all odds.
Roger was amazing and ensured our experience was unforgettable.
Thank you Roger and Serengeti Smile!

Fran   –  
United Kingdom UK
Visited: July 2025 Reviewed: Aug 7, 2025

Email Fran  |  35-50 years of age  |  Experience level: first safari

Amazing
5/5

This was by far the best experience I’ve ever had on a holiday. From start to finish everything went so smoothly. We had booked a safari with a trip to Zanzibar afterwards. All of the transfers arranged were perfect. The hotels we stayed in were lovely with a number of these being the most luxurious and beautiful we have ever stayed in - the level of luxury was beyond anything I’ve ever known! The food was also excellent. The best thing about our trip was our guide, Roger - his attention to detail was 100% and he went out of his way to ensure that we saw exactly what we wanted to see - this included the ‘big five’ as well as thousands of wildebeest crossing the river Mara during the great migration. I can’t imagine having a better guide. There were a number of times that the things we saw on this safari brought tears to my eyes - it was truly, truly magnificent and these were genuinely the best days of my life. Thank you Serengeti smile. What a trip! I would not hesitate to recommend this company to anyone interested in a safari.

Lucy   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 8, 2025

Email Lucy  |  35-50 years of age  |  Experience level: first safari

Great company to go with.
5/5

We all had a brilliant time with Serengeti Smile. They were very easy to book with and there was great communication between us. Emails and questions were answered promptly.

What made the trip was our guide, Godson. He was extremely friendly, kind, funny and knowledgeable. Godson was an experienced driver who looked after us. I would definitely recommend him!

Christopher Thomas   –  
United States US
Visited: August 2025 Reviewed: Aug 8, 2025

Email Christopher Thomas  |  50-65 years of age  |  Experience level: 2-5 safaris

Hussein was a fantastic guide, Serengeti Smiles is lucky to have him!
5/5

Our two day adventure was perfect. Between seeing every big African animal and the amazing balloon ride, we couldn’t have done it better. Thank you!

Jennifer   –  
United States US
Visited: August 2025 Reviewed: Aug 8, 2025

Email Jennifer  |  35-50 years of age  |  Experience level: first safari

We had a great time with Serengeti smile!
5/5

It was easy to communicate with Serengeti smile from the beginning. We had everything arranged before we arrived to Tanzania. We were picked up from our hotel at the arranged time with a warm greeting from Hussein. The 2 day safari adventure was amazing! Everything worked smoothly and we had the best experience. Hussein with a great driver and guide. We highly recommend him!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 18
  • 3 star 0
  • 2 star 0
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