Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 1,182
  • 4 star 26
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 1,208 Reviews
Mustafa   –  
Turkey TR
Visited: August 2026 Reviewed: Aug 25, 2026

Email Mustafa  |  35-50 years of age  |  Experience level: first safari

Beyond excellent
5/5

I have never encountered an organization or company in my life that knows its business, solves problems, sticks to the schedule minute by minute, always does its absolute best, and works around the clock, 24/7, to ensure its clients’ satisfaction quite like Serengeti Smile.

My wife and I visited Tanzania for the first time, went on safari for the first time, and also visited Zanzibar for the first time. Exploring the Serengeti feels like witnessing a miracle. It is truly a once-in-a-lifetime experience, and if there is one company in this world that can make it even more special, it is Serengeti Smile.

We worked with Godian, who is simply the best organizer you could ask for. We went on safari with Kazi, an absolutely fantastic guide.

If you are planning a trip, contact Serengeti Smile and ask for Godian. Make sure you do your safari with Kazi. And definitely choose their tented camps in the heart of nature — they arrange the very best ones.

Then head to Zanzibar. Once again, they will arrange the best hotels and take care of every detail.

All I can say is: Thank you for everything, Serengeti Smile and Godian.

Claudia   –  
Brazil BR
Visited: August 2026 Reviewed: Aug 25, 2026

Email Claudia  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent staff, accommodation selection and organization
5/5

We selected the mid range Safari tour to see the great migration at Serengeti. They organized the itinerary and provided separate private single accommodations for our group of 3. All the meals were healthy and delicious. They arranged a guide Abel who speaks Spanish and is very knowledgeable of local culture and animals. The driver Jonh was a fantastic ranger, driving safely always. He was always in the right time for the best views and respecting the distance from animals and other cars. We could see the great migration and the big 5.

Aisha   –  
United Arab Emirates AE
Visited: August 2026 Reviewed: Aug 24, 2026

Email Aisha  |  20-35 years of age  |  Experience level: first safari

AMAZING!!!
5/5

We had an absolutely amazing time in the Serengeti! A special thank you to Francesca, who assisted us with our tour arrangements and made everything so seamless. And a huge shoutout to Joshua our tour guide , who made our trip truly unforgettable. His kindness, knowledge, and incredible service made this a once-in-a-lifetime experience that we will never forget. Highly recommend!

Shelley   –  
United States US
Visited: August 2026 Reviewed: Aug 24, 2026

Email Shelley  |  50-65 years of age  |  Experience level: first safari

Domi was dedicated, knowledgeable, and trustworthy. We saw the big 5 thanks to Domi.
5/5

We had a great experience which I attribute to our guide Domi. He would ask every morning how everyone was doing and what we wanted to see for the day and then he would make it happen. It was truly the experience of a lifetime.

Rita   –  
Italy IT
Visited: August 2026 Reviewed: Aug 24, 2026

Email Rita  |  20-35 years of age  |  Experience level: first safari

Dream life safari
5/5

With the tour operator Serengeti Smile we went on an incredible safari. Francisca organized a tailor-made program for us based on our needs and possibilities, and was always available for information and clarifications. Champion, our guide, was fantastic, he knows the parks very well and always knows how to spot the animals, always with respect for nature. An unforgettable experience, and I highly recommend contacting Serengeti Smile to plan your safari.

Gabriele   –  
Italy IT
Visited: August 2026 Reviewed: Aug 24, 2026

Email Gabriele  |  20-35 years of age  |  Experience level: first safari

Amazing experience in the wild
5/5

Our safari with Serengeti Smile was an unforgettable experience. Starting with the organization, thanks to the help of Francisca, who was impeccable. Our guide Champion was fantastic — he led us through the wilderness with enthusiasm and tireless energy, taught us so much about the animals, and of course helped us make some incredible sightings. The price was very fair, and the lodges where we stayed were extremely comfortable.

Gerald   –  
United States US
Visited: August 2026 Reviewed: Aug 23, 2026

Email Gerald  |  50-65 years of age  |  Experience level: first safari

Safari of a Lifetime with Muli
5/5

Exceptional Service from Serengeti Smile

Jeremiah and the entire Serengeti Smile team made our safari experience smooth, comfortable, and memorable from the very beginning. Jeremiah was responsive, helpful, and made sure every detail was handled so we could simply enjoy the trip without worrying about the logistics.

The entire experience felt organized, personal, and welcoming, and it was clear that the team genuinely cared about making sure we had an amazing time in Tanzania.

Combined with having Muli as our guide, Serengeti Smile gave us an experience we will never forget. We would absolutely recommend them to anyone planning a safari in Tanzania.

Asante sana to Jeremiah and the entire Serengeti Smile team!

Muli was an incredible guide and truly made our Tanzania safari unforgettable. His knowledge of the wildlife, the parks, and the local culture added so much to the experience, and his patience, kindness, and sense of humor made every day enjoyable.

He went above and beyond to make sure we were comfortable, safe, and having a great time, and he even helped make my birthday extra special with thoughtful surprises that meant a lot to us. I had a chance to experience a surprise birthday party with the warm staff at Classic View Lodge and the Maasai arranged by Muli and it truly is a moment I will never forget.

By the end of the safari, Muli felt less like a guide and more like family. If you have the opportunity to safari with him, you are in excellent hands.

Asante sana, kaka yangu!

Alberto   –  
Italy IT
Visited: August 2026 Reviewed: Aug 22, 2026

Email Alberto  |  20-35 years of age  |  Experience level: first safari

Very beautiful, Perfect. Thanks to Barnaba, special driver and guide
5/5

We really enjoyed our safari: has been amazing thanks to our guide Barnaba.
He is super professional, and we have seen everything.
The best.

Jasim   –  
United Kingdom UK
Visited: August 2026 Reviewed: Aug 22, 2026

Email Jasim  |  35-50 years of age  |  Experience level: first safari

Excellent safari experience with Serengeti Smile
5/5

Excellent safari experience with Serengeti Smile. Communication with Piniel was clear and reliable from booking through to the trip, and we felt the safari offered very good value. Our guide Gama was knowledgeable, enthusiastic and flexible. The itinerary, accommodation and food were excellent, with Northern Serengeti and Ngorongoro being highlights.

ENRICO   –  
Italy IT
Visited: August 2026 Reviewed: Aug 22, 2026

Email ENRICO  |  50-65 years of age  |  Experience level: first safari

Good experience
5/5

I really enjoyed Epicurus' kind guide throughout the whole journey, thanks a lot to Stanley.

(automatic translation from Italian)

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,182
  • 4 star 26
  • 3 star 0
  • 2 star 0
  • 1 star 0
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