Reviews

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Allison   –  
United States US
Visited: August 2017 Reviewed: Sep 18, 2017

Email Allison  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Allison and not that of SafariBookings.
Very disappointing safari company
1/5

This was a very disappointing safari due to Noah and our guide. Noah added fees once we arrived in Kenya and charged us multiple times for pick up from the airport. He also did not give the guide information about the length of the safari drives we had paid for or the entire last day of our safari. While the guide was friendly, he did not point out many animals and was not able to show us where we were on maps of the Mara or point out any landmarks that are easily found on a google search. He said he had been a guide for 5 years and worked at a lodge in the Mara for over 10 years prior to becoming a guide. He would not take us to the Mara triangle or southen part of the Mara due to mud and the length of the drive but guides for other guests at our lodge were safely driving throughout the Mara. This safari did not live up to expectations Noah had promised. The guide put in very little effort. We paid admission to Enter Thompson Falls at the bottom and walk up a path to the falls. The guide took us to another location which appeared to be free. We have had wonderful safaris with other companies.

Reply from Wildebeest Safaris
Reply from Wildebeest Safaris
Posted on Sep 20, 2017

Dear Allison,

Thanks for your review and feedback. We are sorry that we did not make it clear earlier regarding card payments which usually attract 4% surcharge. Though I personally apologized and waived the fee but you didn't take it lightly. I truly apologize.

On the last day of the Safari, guide's plan was to take you for hot lunch first in a local restaurant as a surprise then proceed to Nairobi National Park but you didn't like the idea. So we had to drive you straight to Nairobi National Park.

Eustace was your Safari Guide and he has wide knowledge in Flora and Fauna at the Mara having worked and lived at this National Park. When you go through most of the reviews/feedback guest have mentioned Eustace most frequently as one of our best guides in our team.

Sometimes it'tends to be quite tricky finding the big five, it depends with a lot of factors as we do not have control over nature. But for sure I will address this matter with Eustace.

Yours Sincerely,
Noah Kuti

Zach   –  
United States US
Visited: September 2017 Reviewed: Sep 16, 2017

Email Zach  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Zach and not that of SafariBookings.
Too much driving
1/5

My wife and I did the 8 day safari with Wildebeest safaris and it was the worst vacation experience we have ever had. The itinerary is not very detailed and we had no clue we would spend sooo much time driving from park to park. 6hr drive, 9hr drive, day off, 11 hr drive, day off, 5 hr drive, 8 hr drive, and 7 he drive is what our 8 day safari consisted of. The guides were good and the accommodations were good, however this much driving completely ruined our experience and I would never do it again. There was two days we were supposed to do 2 game drives but we didn't do any since it took all day to get to destination.

Reply from Wildebeest Safaris
Reply from Wildebeest Safaris
Posted on Sep 19, 2017

Dear Zach,

Thank you for your review we truly appreciate. Prior to booking the entire package we usually send guests itinerary which usually indicates driving hours between parks. Kenya parks are far away from each other and it even shows on the maps we usually send to guests.

We are happy you enjoyed the services of our guides and accommodation favolities we recommended to you.

Yours Sincerely,
Noah Kuti,
Business Development Manager

varun khullar   –  
India IN
Visited: August 2017 Reviewed: Sep 14, 2017

Email varun khullar  |  35-50 years of age  |  Experience level: first safari

Excellent Offer - Excellent Service - Excellent Coordination
5/5

I found Wildebeest Safari on Safari booking and got in touch with NOAH. He was too prompt and the way the tour was presented was the ice breaker. He is a good man and very active in reverting to any type of query. Everything was well planned from the pick up, the camp in Masai Mara and lodge in Naivasha. The land cruiser vehicle quality was very good and I rate Noah 10/10 for this service and planning. Though I wanted to meet him in Nairobi to appreciate his work but he was busy to catch up. We had a memorable trip to Kenya!

Iavor Konarov   –  
Bulgaria BG
Visited: September 2017 Reviewed: Sep 13, 2017

Email Iavor Konarov  |  35-50 years of age  |  Experience level: first safari

Our African adventure this year
5/5

Really good service. Our driver, nicknamed Toyota, was very experienced and knowledgeable where and how we can see the best of our destinations. Being with him we felt secure and sure that we are in good hands. The ratio between price and service was excellent.

Karthik   –  
United Arab Emirates AE
Visited: September 2017 Reviewed: Sep 13, 2017

Email Karthik  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic experience with a fantastic guide
5/5

The first thing I would like to commend about wildebeest safaris is the professionalism in their approach. They were open to changes and made our work easier in such a way that we need not worry about anything. Though there was a glitch in pick from airport the rest of the trip was so good we can overlook that small lapse. Our contact Noah was very helpful and went out of the way to book a few additional trips for my family. Coming to the safari, our guide Willy was above par. He took a lot of pains to show us all the animals from the front seat. A small issue was the vehicle we got was not very comfortable. But then if the guide takes extra measures to show us all the big 5 we would not mind this lapse. The trip was above and beyond our expectations. We would come again to Kenya through this company.

Veselin   –  
Bulgaria BG
Visited: September 2017 Reviewed: Sep 11, 2017

Email Veselin  |  35-50 years of age  |  Experience level: first safari

The safari was great: our driver Toyota, lodges Tloma & Mbalagety and the experience seeing animals!
5/5

Wildebeest safari staff was very customer oriented!

Steve   –  
United States US
Visited: August 2017 Reviewed: Sep 10, 2017

Email Steve  |  20-35 years of age  |  Experience level: first safari

Amazing Kenya and Tanzania Experience
5/5

We had a fantastic time with Wildebeest Safaris. We worked with Noah for months planning our 8 day Kenya and Tanzania safari and everything turned out excellent.

Both of our guides, Simon in Kenya, and Hamza in Tanzania, were excellent and very knowledgeable. Each day was filled with something new and exciting. We saw lions and cheetahs hunting, did a boat cruise with the hippos, and spent a lot of time in the Serengeti and Masai Mara getting up close to the animals.
The places we stayed were also excellent. Every place was very close to the animals, but they were all very safe.

We would highly recommend Wildebeest Safaris to anyone looking to go on a safari, especially the Kenya + Tanzania tour, just so you can experience both cultures and wildlife parks.

Cliff   –  
Canada CA
Visited: August 2017 Reviewed: Sep 9, 2017

Email Cliff

The review below is the personal opinion of Cliff and not that of SafariBookings.
Very good driver/guide, but we were badly misled about the accommodations.
3/5

Booked 3 day Masai Mara months in advance with Noah. Promised accommodation at Lenchada Camp (which is great, by the way). On the way there, our driver/guide, Alex , was searching all over for another camp (Eco Destination or something) that not even the locals had heard of. Apparently, without telling us, Noah had changed the booking to that place. When we finally found it (after an hour and a half of searching), we discovered that it had really limited facilities and was not very clean. When we finally got Noah on the phone, he told us he had made the change because the Lenchada Camp was full. As I say, we had booked months in advance and, as it turned out, the Lenchada Camp was not full at all. By the time we got to Lenchada though, we were too late for the afternoon game drive that was part of our safari package. Happy ending: a great time in the Masai Mara with Alex who took us out for almost 12 hours the next day to make up for the screw-up the previous day. Saw lots and lots of animals.

Ferran   –  
Spain ES
Visited: August 2017 Reviewed: Sep 6, 2017

Email Ferran  |  35-50 years of age  |  Experience level: first safari

Fabulous
5/5

We planned the safari with Noah 10 months ago and they knew to propose the best possible option with the best possible price. The accommodations are all of the highest category and planning the safari exemplary. We had a Spanish speaking guide, Godwin who was along with Ezekiel the driver a wonderful couple who accompanied us on a trip we will never forget.

Allyson   –  
United States US
Visited: August 2017 Reviewed: Sep 6, 2017

Email Allyson  |  20-35 years of age  |  Experience level: first safari

Wonderful experience
5/5

My family went on a 7 day safari including visits to Samburu, Lake Nakuru, Ol Pejeta, and the Masai Mara. It was an incredible experience. Booking the tour went smoothly and Noah answered all questions promptly and helped us make decisions, so that we felt confident and comfortable with our decisions. Everything in the tour was exactly what was promised and went above our expectations.

We were picked up in Nairobi and received a warm greeting. We cannot say enough great things about our tour guide Eustace. He was friendly, personable, knowledgeable, and experienced. We felt we were in safe hands the entire trip. Eustace knew where to take us in order to see wildlife, and shared so much information about the reserves, the wildlife, and Kenya in general. In Samburu alone, we saw lions, cheetahs, elephants, giraffes, and even a leopard. In the Masai Mara, we were able to witness a Mara River wildebeest crossing, something I've dreamed about seeing for years! The lodges we stayed at were beautiful and the service was wonderful.

To sum it up, if I went on a safari again (which I know I will), I wouldn't even consider picking a different tour operator. This was the trip of a lifetime, made possible by Wildebeest Safaris, Noah, and of course, Eustace! Thank you all so much, from the bottom of our Texas hearts :)

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 420
  • 4 star 53
  • 3 star 12
  • 2 star 7
  • 1 star 14
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