DE
20-35 years of age | Experience level: first safari
Not customer-oriented, only interested in own profits
Starting with the positives:
* Our driver exhibited exceptional friendliness and punctuality throughout the journey.
* We were consistently provided with excellent vantage points for capturing wildlife photographs.
* Despite encountering dangerous traffic conditions, our driver drove safely, though it's worth noting the necessity for functional safety belts within the vehicle.
However, handling of unforeseen circumstances by Meektrails Safari, particularly regarding our delayed arrival:
On the downside:
* Meektrails initially suggested omitting a day from our Masai Mara itinerary, a significant disappointment given its prominence in our plans and its associated cost, with no reimbursement offered.
* Contrary to their stated cancellation policy guaranteeing full refunds in such situations, we were informed that refunds were not feasible due to upfront payments for accommodations and entrance fees.
* During the safari we saw that these fees were typically paid upon arrival, contradicting Meektrails' explanation.
* Following considerable negotiation, Meektrails agreed to adjust our itinerary to two full days in Masai Mara, yet failed to compensate for the activities and accommodations we skipped.
* Additionally, the promised sightseeing activity in Nairobi on our final day was abruptly canceled without prior notice, leaving us feeling fooled
In conclusion, we recommend you to recognize the potential for abrupt changes in plans during such excursions. However, Meektrails' failure to stick to their refund policy and their apparent attempts to prioritize their interests leave a negative impression. Regrettably, we cannot recommend this agency.
35-50 years of age | Experience level: first safari
Very capable of designing an incredible safari package
Everything ran smoothly and was really well organised. Unfortunately our designated hotel had a lightning strike cause a fire resulting in it closing for the period we were there. But the tour operator went above and beyond to provide us with an equal/ better experience. Upgrading us to an incredible hotel. All the safaris and tours we bought as part of the package were really well organised and we had an incredible first safari experience. Really recommend using them for your booking. The booking team were also very communicative and helpful which made everything super easy.
PL
50-65 years of age | Experience level: first safari
The trip was professionally organized.
Very interesting program, helpful staff, great food. The time spent with the chimps and gorillas in their natural environment was a wonderful experience.
NL
50-65 years of age | Experience level: 2-5 safaris
Super service, life time experinece!
My wife had an accident directly after arriving in Zanzibar; the management of Paradise & Wilderness volentarily came to the hospital at midnight to help us out: SUPER service! In the days thereafter they were very helpful in delaying the safari. Once the safari started, the organization was flawless: super reliable, good organized, well-informed driver who drove carefully, good explanations of what was to be seen on our way, beautiful tented-lodges with again excellent service and good food! It's really a life time experience that I can recommend to everybody.
NL
35-50 years of age | Experience level: over 5 safaris
They go the extra mile for a wonderful experience
I easily booked a 11 day tent safari in Kenia and Tanzania via Whatsapp. Clear, friendly and fast communication convinced me to book with Beast Spoor Safaris. Throughout the trip they serviced me amazingly everytime I had a question or problem. The safari was a great experience, especially sleeping in tents inside the national parks was awesome. We spotted so much wildlife and the guide also went the extra mile for great sights. Accomodations are comfortable hotels and tent-lodges combined with very basic tent safari in Tanzania National Parks. Food differs from okay to great, for transport I'd recommend getting a safari truck which is much more comfortable than a safari van. Ratings out of 10:
Accomodations and food: 8 (for a budget safari)
Wildlife experience: 9
Communication and service: 10
Value for money: 9
CH
35-50 years of age | Experience level: 2-5 safaris
Offers Unforgettable Safari Experience!
We recently had the pleasure of visiting Kenya for an unforgettable safari adventure, and we couldn't have asked for a better experience. Our safari driver, James, truly made our trip exceptional.
James was not only incredibly knowledgeable about the wildlife and their habitats, but also possessed a genuine passion for sharing his expertise. He took the time to educate us about the different animal species we encountered, providing fascinating insights into their behaviors and characteristics.
What impressed us the most was James' ability to spot even the most elusive animals. His keen eyes and extensive experience allowed us to witness breathtaking moments, such as a group of elephants playfully bathing in the river. We felt incredibly fortunate to have witnessed these incredible sights up close.
Our trip to Kenya was truly a once-in-a-lifetime experience, and it wouldn't have been the same without Duncan and his team. We highly recommend Leisure Escape Safaris for anyone looking to explore the wonders of Kenya. Thank you for making our trip so memorable!
US
35-50 years of age | Experience level: first safari
The best experience of my life.
I decided to celebrate with a safari my daughter's 15th birthday in Tanzania.
Jackson helped me through the process and makes things easier.
During safari Jackson was able to answer every question we had. He loves what he does and he will make sure you will love ot too.
The experience was amazing and my daughter had her dream come true. Asante Sana Jackson
US
20-35 years of age | Experience level: first safari
Experienced and great value
Dreaming of the ultimate safari in Tanzania? Wanting an experienced team that provides exceptional service before, during and after your adventure? Look no further than Msangai Adventure Safaris. Their website has clear and transparent pricing right up front, but each tour can be customized to your own individual needs. Our trip was a private 5 day safari, and we asked to add an additional day pre/post our safari in Arusha due to flight arrival/departure times. The team happily accommodated our request and was able to find and book us in a wonderful 4 star hotel in Arusha for a reasonable price. The safari itself was beyond our expectations. Our driver James had the knowledge, skills and thoughtfulness to make sure we always had the best view possible when encountering the animals. We saw the “Africa Big 5” during our safari(and many many more animals) which was amazing. We completed our safari in February when the number of other tours was lowee which allowed us to observe the animals as long as we desired(not to mention it was also calving season so we saw all the newly born animals, too!). As if showing us all the awesome wildlife wasn’t enough, James also made sure to keep our comfort and safety as a top priority by frequently checking in with us to make sure we were okay, and fulfilling any requested stops we may have had (souvenirs, snacks, bathrooms, etc). All this is to say, if you want a professional, knowledgeable, and experienced safari operator in Tanzania look no further, you won’t regret it!
20-35 years of age | Experience level: first safari
Sello was amazing! The tour was really good and I would definitely do it again
Thank you for your hospitality Sello and your patience! It was an outstanding experience.
US
50-65 years of age | Experience level: first safari
Amazing
Roika Tours is very organized. They did excellent job in making sure we were comfortable from picking us up from the airport to the safaris. The Roika lodge staff were very courteous and pleasant. We had an amazing experience.