35-50 years of age | Experience level: first safari
Fraudulent company!
I had a terrible Experience with this company in Tanzania in 2016.
Communication and booking was swift but the rest was a shambles!
Since then I noticed many were scammed thousands in booking deposits, even arrived to the country to find the company has ripped them off.
I wrote a review previously and I am writing again bc i have received emails from Bernard Kangoma pleading to suspend my review so they can operate and take more bookings and “rebuild”!!
Bernard was the Tanzania manager who inadequately dealt with my complaints when i was left stranded with 2 guides who tried to make up their own tour instead if a planned prepaud coffee plantation tour!
US
20-35 years of age | Experience level: 2-5 safaris
Excellent services
They offer first class safari tours.
Great customer care and service.
NG
35-50 years of age | Experience level: 2-5 safaris
It was Oscem as usual, this was second time visit to Masai Mara in a span of 3 month.
There is no words to express about Magical Retreats. Everything was so arrange and on time that i have nothing to worry ..... Ms Pamela took great care since from landing to Nairobi airport. She is absolutely very nice,soft spoken lady and understand the value of time. This was my second visit to Masai Mara from Magical treats and as usual everything was well arranges and tuned. Mr Peter who was my driver is a very gentle man and having well knowledge of Masai Park and due to his effort this time also i manage to c BIG 5 . I wish great success to Magical Treat and big Thanks to each and every person of the company.............
US
Experience level: 2-5 safaris
An experienced, dependable tour operator with incomparable service and passion for their work.
Lion Kings innovative itinerary vastly exceeded my expectations. Having visited Tanzania just 6 months prior to this tour they attempted and succeeded to introduce me to new and thrilling adventures. My tour guide was attentive to my every need such as confirming my request for a vegetarian diet. He had incomparable knowledge of the flora and fauna and had interesting stories having been born and raised in Tanzania.I could not more highly recommend Lion King Adventures.
IE
20-35 years of age | Experience level: 2-5 safaris
Amazing Experience with a FANTASTIC Tour Guide!
I heard about Godson through a friend who went on Safari with him before - she highly recommended him. From the beginning, Godson was so friendly, helpful and efficient with communication and organizing our trip. He took everything that we wanted to see and do into account and went above and beyond to ensure we had a fantastic time! The whole trip exceeded our expectations, I am grateful to have had such a great guide who made our holiday unforgettable! We had a lot of fun together and he was a fantastic photographer - some great memories! I have had so many enquiries about my trip and will definitely be recommending Godson Adventures! Thanks again Godson!
DE
20-35 years of age | Experience level: first safari
Amazing Safari, wonderful Honeymoon
We spent part of our Honeymoon on the Safari by Sayari Tours.
Everything was great from the beginning to the end:
- Very good and customer oriented communication before the travel. The customer service always responded very quickly to my mails, just within a few hours, always on the same day. They were very friendly and patient. I did a lot of research before I picked this Agency. One of the reasons why I picked them was that they were not pushy at all when I just sent my first inquiry for a safari. Many other companies were pressuring me to book straight away, responding with ALL CAPITAL LETTERS, like they were yelling at me. Sayari Tano's customer service is just excellent, very friendly, very transparent, and pleasant to communicate with.
- The tour itself was undescribibly wonderful. We came with low expectations as we knew the national parks are very big, and only expected to see the wild animals through binoculars. Well, this was totally the opposite. We saw all the Big 5 and so much more from up close. Our guide, Frederic, was VERY professional, very knowledgeable and the right instinct knowing where to go to get the best view.
- Frederic was really great. He was always making sure we're comfortable, we always had enough water, he gave us all the information we needed to know about the animals and the nature without overdoing it. He had the perfect sense for when we wanted to know more, and when we just wanted to enjoy the view.
We just loved every minute of this advanterous safari (it was the first time for to sleep in a tent), and we're definitely going back to do another tour with Sayari Tano Tours.
20-35 years of age | Experience level: 2-5 safaris
Awesome experience
Everything was well organised,we really had a wonderful time !,and would definately call again
SG
20-35 years of age | Experience level: first safari
Wonderful tour!
Excellent tour and met some really cool people on this trip! Our guide/driver/chef Sedney is wonderful! Very experienced and knowledgeable and funny! Going with Wild Cherry gave us the opportunity to hike up Dune 45 to catch the sunrise and go up Big Daddy after that. Some other tours only offer one option, so if you wanna do both, go with Wild Cherry! Food is wonderful and the campsite at Sossusvlei is great too :)
PY
20-35 years of age | Experience level: 2-5 safaris
Best tour ever!
They are really caring about your needs and even some fancys, the ride is perfect and staff has experience and know every inch of the road, as they will give you some information every once in a while.
20-35 years of age | Experience level: first safari
Excellent Safari and lifetime experience
We booked a 4-day safari with Safari Trackers in January (included Tarangire, Ngorongoro and Serengeti) for March 2018. Charles communication and orientation during the time of planning was perfect, clear and very fluent (used Whatsapp), and once there, everything happened as planned.
We had all transfers, food, accommodations, tickets for the parks, etc. booked and ready to go. He was punctual and ready at all times. He knew all places amazingly well (over 13 years leading these safaris) which made our stay and visit just perfect. We saw all sites and animals (super close!) without having to worry about anything. He shared so much history about the places we visit, the country and the animals! (stories we'll never forget). His driving was also very good (no incidents whatsoever). All accommodations chosen were good (we had a tight budget, but he can help choose what works best for you).
In sum, we could not have chosen a better company to do this. All worked perfectly well, and I'd undoubtedly recommend anyone that they book this with them. Thank you, Safari Trackers, for such an amazing experience!