NL
20-35 years of age | Experience level: first safari
Exceptional Safari Experience With Outstanding Service !
Our experience with our tour operator mister John Mussa Munhambo was nothing short of amazing! As two women traveling alone, safety and comfort are top priorities, and this company and Mr John really went above and beyond to help us and ensure both. After a less happy experience in the beginning of our trip with another company, Mr John stepped in and came to our rescue and saved our trip by traveling all the way to the Serengeti and back to Arusha. From the moment we booked with Green Planet Safari, everything was managed and clear, providing us with detailed information and guidance.
During our safari game drive in the Ngorongoro crater, Mr John was next to being knowledgeable about the wildlife, also attentive to our needs. He provided great insights into the sighting, enhancing our experience and due to his quick thinking we were even able to see a fresh hunt from the lion, watching the cubs eat!! A once in a lifetime opportunity. On top of that, Mr John was able to tick off some of our wishlist sightings as well, taking us to Olduvai Goge and a Masaai Boma. This personal touch and attention to our wishes really set this tour apart for us.
John took the effort to keep in touch with the hosts at our locations and also ensured we arrived save at our next flight to Zanzibar. He also made sure I got back a sweater I forgot in the jeep by accident. These type of thoughtful actions made this trip all the way better, especially after our previous experience which left us a bit doubtful.
The jeep was secure, clean, comfortable and there was plenty of water. Overall John and Green Planet Safari provided us with an unforgettable, worry-free, adventurous safari trip and I would recommend to anyone looking for the same. Thank you for making our trip unforgettable !
FR
20-35 years of age | Experience level: first safari
Wonderful experience
Everything went exactly as planned. We had a great safari with our guide Steve, who knew how to find all the animals and see them up close. The SOPA lodge is really perfect.
Lovely chap, excellent shoes
Super easy pick up at the airport, dropped off in the right place and on time. Good communication, couple of nice breaks on the way.
20-35 years of age | Experience level: 2-5 safaris
They are just perfect
We had a safari with the company and everything went on as planned.we are more than willing to recommend the company to our friends.Dan was a great guide with great knowledge of his sorroundings i.e animals,plants,political background of his country and cultures too.Thumbs up Dan for making our Safari great
20-35 years of age | Experience level: first safari
Best Tour Operators
Had an incredible time in the off season. Managed to see a lot of wildlife with zero crowd. Very magical experience. Emmanuel is an expert guide who made sure we were comfortable throughout and shared detailed knowledge about the animals, fauna and history. Highly recommended
US
35-50 years of age | Experience level: first safari
Offered an amazing experience
Amazing experience. Working with Chuke to get organized before the trip was great, my safari guide was knowledgeable, professional and fun, our cook was excellent! The safari itself was an unforgettable time. I'm really grateful for this trip and recommend Suricata.
FR
20-35 years of age | Experience level: 2-5 safaris
Amazing company : honest, cheap and super professional
This company is really great. Emmanuel is doing a wonderful job, he is a great guide and he is dedicated to his customers. All his services are highly valuables, he is serious and always on time. In addition he is cheap compared to other companies and stay professional. I will definitely organize a new tour with him next time in Uganda
PY
35-50 years of age | Experience level: first safari
We had a very unique experience and professional Operations!
The tour operators were very professional and made sure our every concern was addressed. They made the Itinerary flexible that was our need of post ponding our staying and our travel guide (Tsehaynew) is excellent and he has been with us for the Whole trips and he were very familiar of the attractions everywhere we go. We are so thankful and recommend this agency who needs unforgettable trips in Ethiopia.
BG
35-50 years of age | Experience level: 2-5 safaris
Amazing wilderness experience
A very well organized tour covering all the interesting sights in the area.
Perfect organization,good enough accommodation for the money paid and excellent guiding service by Leonard.
Many thanks to him and the company for making people's dreams come true 😊
US
65+ years of age | Experience level: first safari
We were defrauded over $6000 US Dollars
We and another couple booked a custom safari package with Safari Lift Africa through Calvin, the owner of the company. Mr Gibson did not apply our last payment to many of the services described in our safari package and we were required to pay again in order to continue with the safari.
More specifically, after we arrived, we learned that Mr Gibson had not paid for our booking at Pom Pom Lodge; our flights to and from Pom Pom on Mack Air; airport transport at Dar es Salaam airport; park entry and concession fees to Victoria Falls, Ngorongoro Crater, and Serengeti Parks; transport from Arusha to Mosha (a 2 hour drive); a hot air balloon ride in the Serengeti, a Masai experience, a Materuni waterfall tour at Kilimanjaro and a Mto Wa Mbu cooking class; and another meal that should have been paid for as part of the package. In addition, the safari vehicle used in Tanzania was rented by Mr Gibson and the vehicle owner had not been paid so we had to pay that rental fee as well as gas in order to continue with the safari. All were promised as part of our safari package.
We made repeated inquiries to Mr. Gibson as did our Tanzanian guide who also did not get paid. As a result, we paid the guide on our departure from the Serengeti to make up for his lost salary since he had done the best he could in a very difficult situation.
Overall each couple paid $6286.55 US dollars for these unpaid services. Interestingly, Mr Gibson promised to “pay us back” (while claiming his company is in bankruptcy). We have never received a dime of reimbursement from Mr. Gibson. As you can imagine, to be left high and dry in the middle of Africa was incredibly stressful. Mr. Gibson’s fraudulent actions ruined what should have been a once on a lifetime experience. We later learned that we were not the first to be defrauded. We talked to someone else who had lost over $5000 on his safari from this company. There are many reputable operators that run wonderful African safaris. Do yourself a favor and use one of them.