SG
50-65 years of age | Experience level: 2-5 safaris
Review about Murchison Falls National Park by Jasmine Oh
We did not see many wildlife here.
SG
50-65 years of age | Experience level: 2-5 safaris
Review about Mgahinga Gorilla National Park by Jasmine Oh
The weather is nice but the road need to be repaired. The 'free' massage up to our accommodation tired everyone out.
SG
50-65 years of age | Experience level: 2-5 safaris
Review about Lake Mburo National Park by Jasmine Oh
There is nothing much at Lake Mburo National Park.
SG
50-65 years of age | Experience level: 2-5 safaris
Review about Kibale National Park by Jasmine Oh
Not many wildlife and we could not see the tree climbing lions nor any leopard.
US
Poor Communication and Follow up
We saved money for our South African vacation for over a year and a half and the part we were most looking forward to was our 2-day Safari in Pilanesberg. My husband even purchased a new camera for the game drives.
Shortly after we arrived at the Bakubung Lodge in Pilanesberg we were told by another guest that the evening game drive had been cancelled due to wildfires. The entire park had been closed for the first time in history. We were told that we would be informed of the status of our morning drive later that night. Had it not been for this individual we would not have been told of the cancellation- we did not hear anything from Go Safari.
We inquired on the status of the morning game drive several times that evening and nobody at the resort seemed to know anything. We went to bed disappointed but hopeful for a morning drive.
We awoke the next morning at 5AM to get ready just in case the drive was going to occur. We went to the lobby and, again, nobody had any information. Worse still....no word from Go Safari. After standing in the lobby for an hour exchanging awkward glances with the front desk staff we finally went back to the room assuming the drive was cancelled (we were literally the only guests standing in the lobby). Still...no word from Go Safari.
Our ride back to Joburg was not scheduled to pick us up until noon so we had 6 hours to sit there and do nothing. So, we sat on a bench outside and waiting for 6 hours to be picked up. As we sat there, we had hoped for word from Go Safari. Anything would have been nice. "We are sorry about the cancellations", "Would you like to try again another day?", "Can we provide a voucher for a future date?" But Go Safari did not reach out.
We understand that the wildfires were not anyone's fault and those things happen. We can tolerate disappointment. What we are upset about is the total lack of communication from Go Safari and the horrible customer service we have received.
We spent nearly $900USD on one night at a lodge with crappy food and poor service from the staff.
We had several more days to spend in Joburg and would have gladly paid for another driver to take us back after he park opened so we could even get one game drive in.
This was supposed to be a trip of a lifetime. Go Safari really messed this one up.
US
50-65 years of age | Experience level: 2-5 safaris
Awesome, Exciting, Beautiful
My trip was amazing. Everything was perfect. The tours, the people, the food, weather , lodging . Chris helped coordinate my tours and adventures and he didnt stop until it was perfect. Josh was my tour guide and was the best ever. He is very knowledgeable and knew his way around very well. Spoke excellent English. Both Chris and Josh made my trip an amazing experience. I am already planning my return to Uganda.
SG
50-65 years of age | Experience level: 2-5 safaris
Amazing and beyond expectations!
This is our 3rd safari in Africa.
After our 2nd safari to Kenya/Tanzania last Aug booked via a Singapore local tour agency, I decided to book directly with a tour agent in Africa to save some money. I am glad that I have found safaribookings.com and very pleased to engage Gorilla Link Tours/Caroline Amutuhaire to plan our dream holiday in Uganda. We, a family of 5 adults, had a wonderful, amazing and beyond expectations holiday.
I am thankful that Caroline, our driver guide Arshley, and her other staff from Gorilla Link Tours were at the airport to receive us on the very 1st day of our trip. She and her team are super friendly, hospitable and make us feel at home upon landing in a foreign land.
The game drives were alright, not many wild animals to see, unlike Kenya and Tanzania. However, the Chimpanzees and Gorillas trekking were amazing and is really once-a lifetime experience that should not be missed. The trekking was tiring but we managed to catch up with the families within the 1st 2 hours of our hikes. The park rangers, porters and chimpanzees/gorillas seekers are very professional, friendly and encouraging - keep saying nice and comforting words to us so that we could press on with the journey to have precious 1 hour with the primates. The weather in the day was nice, sunny and comfortable. Nights were cooling/cold because most of our accommodations were around the lakes, fall, mountains and volcanoes.
Although there were hiccups throughout the trip (traffic offence for speeding on 3rd day, glitches like broken taps/sinks, power failure, leaking roof, etc in our accommodations), we were still happy and enjoyed the many beautiful places Uganda has to offer. In my opinion, everyone should go to Uganda, the people are friendly and amazing, food is very good too, and most importantly it is not dangerous.
Thank you Gorilla Link Tours for the good service and friendship.
We will definitely come back to Africa and to Gorilla Link to plan our next adventure.
TW
AT
35-50 years of age | Experience level: first safari
Excellent tour, worth recommending
We made Great Southern Tour in August, we are very satisfied. The tour - well structured, organised and carried out. The communication prior to the tour - good, all information/explanations/answers provided without delay
- our driver - guide very friendly, helpful, familiar with wildlife, dedicated, excellent driving skills and sense of humour
- accomodation modest but clean and comfortable enough (Hippo Camp - extremely nice)
- food tasty and well prepared - no stomach problems expiereinced
- a few minor obstacles/shortcomings during the tour well handled/solved.
- distances between the parks are huge and travelling might be exhaustive, but our kids survived without complaining
US
20-35 years of age | Experience level: 2-5 safaris
Best vacation ever!!!
The ladies at Extraordinary journeys are amazing!!!! We had the most wonderful, amazing, awesome honeymoon and all thanks to them. We did not have to do one stitch of planning aside from booking our international flights. The in-country guides and companies that they use are fantastic and the itinerary was perfect. Thank you to Extraordinary Journeys for sending us the very handy itinerary book and travel documents holder. We had the best time ever and highly recommend them and their services! All communications were prompt and most of the time they emailed us before we could email them with questions. The entire planning process was professional, prompt and so EASY to do. We worked the same two ladies and they took care of us before our trip and were in contact with us during the trip as well. We did Devil's pool in Zambia, safari in Zimbabwe, a day in Johannesburg and 4 days in Seychelles. The team is professional, courteous and the best travel agency that I have worked with.