BE
50-65 years of age | Experience level: first safari
It is a fantastic, super friendly and reliable tour operator that I recommend to everyone!!!
We booked in advance a 1 day unforgettable safari tour to Akagera National Park.
The booking and further communication went very smoothly via email and WhatsApp with Frank.
On the agreed day our wonderful guide Taufique picked us up at 5am at our hotel to take us to the park in a comfortable jeep. On the way he gave us, without being pushy, a lot of explanation about Rwanda, the culture, the nature, the sights and he encouraged us to ask him all our questions. He even stopped to let us enjoy a beautiful sunrise.
In the park we enjoyed a delicious breakfast buffet and a tasty lunch and Taufique made a great effort to show us as many wild animals as possible from start to finish!
The safari tour was not cheap but definitely worth the money!
Taufique and Frank also gave us a lot of information about renting a car for our road trip through Rwanda and also about the state of the roads and safety on the road. In the end we were able to rent the car through Golden Rwanda at a very reasonable price per day.
So, i would love to recommend Golden Rwanda Safaris to everyone!
Thanks for everything you did for us Frank & Taufique!
US
35-50 years of age | Experience level: 2-5 safaris
Tour operator was great to work with and the guide was amazing.
Communicating with company was great despite the time difference between myself and them. Their cost was relatively lower to what other companies were offering for the same tour especially since I was traveling solo. As for the tour itself, my guide, Richard was amazing and I even made sure to ask Richard if he did tours of the other part of Uganda I wanted to visit albeit in the future and he said yes. When the time comes, I will book with this company again specifically asking for Richard to be my guide.
CA
65+ years of age | Experience level: over 5 safaris
I wanted to give them a 0 star.
We were supposed to go to a Kenya Safari in late August 2024. I dealt with Muretti and after some issues, we settled on a trip and price. He asked for a deposit and I asked for terms and conditions for the booking. He wrote back that as long as I cancelled 6 weeks before the start of the trip, deposit is completely refundable. Based on thus, I sent him a deposit. Something unexpected came up regarding my health about mid June. I wrote to him that I may have to cancel and reminded him of the terms and conditions of cancellation. I confirmed our cancellation on July 1 which was almost 8 weeks before the start of the trip.
He even said that he will begin the process of refunding the deposit. Then, after a week, he started giving excuses that the Lodges are not refunding and their terms are different. I reminded him that my dealing is with Treeswift and not the individual Lodges. He still was coming up with excuses and finally did not even answer my messages or answer his phone.
Do not give your money to this company. They have lied to us and very unprofessional. I have told everybody about their lies and fraudulent behavior. You are better off staying away from them.
Sudhindra Dey
ES
50-65 years of age | Experience level: first safari
I loved the tour. Everything was very well organized. Our guide Brian was charming and super attentive.
An excellent tour. Brian, our guide, is a great professional, always attentive to our needs and helping us in everything. Thank you very much.
(automatic translation from Spanish)
50-65 years of age | Experience level: first safari
A once in a lifetime experience
We had booked the safari trip as our son was going to be in Uganda first work.
First time my husband returned saying this trip was the best holiday.
Seeing so many animals in their natural surroundings was worth it.
However it was very disappointing not to see wildebeest crossing the mara River.
Wish we were advised to spend extra night in same place to be able to see animals fresh in the morning rather than later in afternoon when they were just sleeping under trees.
Accom in most places were good. Except for hhando lodge, where we found the helpers keen on getting tips fighting over each other to carry bags.
Gives a very uncomfortable awkwardness. Most places had tip boxes so it was easier to deal with them.
Lunch packs need some improvements esp for vegetarians. Having plain rice is not palatable meal. Needs to be either paired with some vegetables or fried vegetables rice.
Nyoto had excellent lunch packages with nuts and fruit etc.when requested it worked out OK. Best to let guests decide what they prefer.
Overall great experience with Zach. He is knowledgeable on birds and animals. Would have loved to hear more about animals and their habitats, as well as more on the changing landscapes in central serengeti.
IT
50-65 years of age | Experience level: first safari
Fantastic!
Our exsperience Is very beatiful,the organization perfect, Serengeti,ngorongoro and tarangire fantastic! Eccellent driver,all Is good,agency very professional
CL
35-50 years of age | Experience level: 2-5 safaris
Wonderful place
I love it!!, the people very nice, the beautiful landscapes,sighting of its fauna was the best!!
US
50-65 years of age | Experience level: first safari
Family safari lifetime experience
Landing with a view of the Kilimanjaro started our magical adventure off just right. From there we experienced Arusha for a night and then flew off to the Northern Serengeti where our journey really started with a welcome from our wonderful guides. We went on safari through the Serengeti all the way down to the Ngorongoro Crater and back to Arusha. we saw all BIG5 and so many more beautiful and wild or exotic animals. it is too much too specify. but highlights were certainly watching lions hunt and attack a wildebeast, watch a leopard and cheetah and coming so close to elephants, giraffes, water buffaloes as well as seeing a black cobra in attack posture, and a rock python in a struggle with marabu storcks. An unforgetttable experience made even better through ourtour guides from Serengeti Mystery Adventures.
35-50 years of age | Experience level: first safari
Amazing maintained Park and animala
The mothership of South Africa’s parks, Kruger is more organised and has more variety of accommodation than any other park. It also has a HUGE number of animals with the Big Five and every other kind of five you can think of rustling around in the bush. Kruger also has a sublime beauty that changes in different sectors – in general the north is the wildest section.
Yes, it could be called Africa for beginners, however it also has wilder offerings, such as bush walks in some beautifully scenery
IT
50-65 years of age | Experience level: first safari