QA
50-65 years of age | Experience level: first safari
Lush Safari provided a safari that met our requirements and exceeded our expectations.
Planning a 50th birthday safari for my wife with a party of 6 aged between 5 and 55 with a teenager thrown in was going to a bit of a challenge but everything worked out thanks to Lush Safaris who were able to meet my needs.
I had specific dates and Abbey changed our itinerary to suit, I was really happy with his speed of response and is always important to me. He generally replied within a few hours or overnight (given he was US based and I was in the Middle East).
From the moment we were met by Flouzine at the airport arrivals in Nairobi to our departure in Kilimanjaro we were taken care of all the way.
Lenny was our driver / guide in Kenya and Jospeh in Tanzania, both were amazing and flexible to our needs and keeping us advised on plans for the day, we made small changes as required and both were very accommodating.
Over the 8 days we saw the Big 5 as well the great migration river crossing and so many memories that will last a lifetime.
The accommodation was amazing and great to recharge for the next day. We even had WiFi in the tented camps, much to the relief of my teenage daughter.
Overall, an amazing experience made even better by the care Lush put in to arrangements before and during our trip. I can’t recommend Lush highly enough.
35-50 years of age | Experience level: first safari
Charismatic and well informed
This was a very enjoyable bucket list trip. It was thoughtfully planned, and everything went smoothly.
My special thanks to Bakang for sharing his breadth of detailed knowledge, for considerable patience, good listening, clear communication, good recommendations, and kind encouragement.
CN
20-35 years of age | Experience level: first safari
Excellent and unforgettable experience
Our safari guide Joshua is so nice and extremely knowledgable on all of the animals. You could tell that he really cares and is very passionate about the animals. He shared his knowledge of the animals, the history of the parks, the culture and more. The first two days in National Park, we already seen all the big fives, which we must give credit to Joshua's professionalism.
Lightness from the office also helped us a lot with her quick response to enhance the planning of this trip.
I am grateful for this once-in-a-lifetime journey and will undoubtedly cherish the memories forever.
DE
50-65 years of age | Experience level: over 5 safaris
Super friendly and reliable
I highly recommend this agency. Staff is super friendly, competent, reliable, and they speak excellent English. We asked them to arrange a train trip for us with the public Madarail train from Tamatave to Moramanga. These first class tickets are very hard to get. Theresia from Soul of Madagascar queued up several hours at the ticket counter and then, after some negotiations with the manager, she managed to get the tickets for us, even though the train was officially sold out. —- The train trip was a pretty unique and authentic experience, running through magnificent landscapes and remote villages. We were the only tourists on board. With just 25,000 Ar it was cheap as well. Big thanks to Theresia!
20-35 years of age | Experience level: 2-5 safaris
Educative and fun
It was a good trip with excellent operators who had historical knowledge of the sites visited the animals watched in the game parks over all friendly and educational
US
20-35 years of age | Experience level: 2-5 safaris
Trustworthy
Mwanje showed great communication and helped us design our perfect safari in Maasai Mara. This made for a great safari experience and amazing stay at Mara Serena Safari Lodge. Our driver was also super friendly and knowledgeable.
20-35 years of age | Experience level: first safari
Exceptional customer service from start to finish.
We have just finished a 3 day safari in the Serengeti, as part of our honeymoon, organised by Dancing Simba Safari. All I can say is that it was exceptional and far exceeded our expectations.
I was nervous about booking through a company I had found on a comparison website, however our contact from Day 1 (Brenda) was on hand to support with our booking and answer all of our queries, round the clock. She tailored a package to meet our budget, expectations and requirements. Brenda organised everything from our transfer to leaving our hotel in Zanzibar to our transfer to Kilimanjaro Airport for our international flight.
We flew from Zanzibar to Serona (via Arusha) seamlessly (the second flight had great views in a 15 seater plane), where we met our guide (Bulldozer). With over a decade of experience, he stayed with us and expertly guided us through out our 3 day private safari experience. He tailored our safari to what we wanted to do. We seen every key animal there was to see (apart from one), which on a really short safari is testament to the skill of the guide. We have thousands of photos that will last a life time.
Due to our short trip, we spent most of the time on the game drives. That said, the accommodation that you choose is important. Where possible, I would recommend a camp inside the national park, they range in price and quality drastically. Our favourite was The Escarpment Luxury Camp - it was exceptional. It can feel scary at night (the camps are in the midst of the park where the animals roam, so important to have somewhere you feel comfortable).
On our return to Arusha, we swung by the Dancing Simba office to meet the owner (that we had heard so much about).
An exceptional experience that is highly recommended.
50-65 years of age | Experience level: over 5 safaris
Sam is held in the highest esteem by his guiding competitors for a reason - he is simply among best
Sam is widely respected in the industry with very good reason - he is an excellent guide and tracker, and courteous and knowledgable with his clients. He runs an excellent efficient company and his crews are all top class
CN
20-35 years of age | Experience level: 2-5 safaris
Perfect safari experience in Tanzania
We met a great migration in Serengeti NP and got up close to the elephants and lions in Ngrongro crater. Jarome was very professional and responsive in communicating the safari itinerary.Stanley has a lot of experience in finding animals and the chef Buga finishes a good job of arranging the daily meals.We got the perfect safari at a reasonable price with Meru.
CN
35-50 years of age | Experience level: first safari
It's super cool. The guide is very experienced, can always predict the direction of the animal
We are a private customized itinerary for four people. The schedule is very reasonable and time management is excellent. The guide always finds the best Angle to show us the animals. The guide is very good at communication, warm-hearted, kind and patient. It is a very cost-effective choice.