IN
20-35 years of age | Experience level: 2-5 safaris
Amazing well planned tour..took care of everything
Amazing well planned tour..took care of everything.Special thanks to our tour guide cum safari driver - Evans. Humble, polite and down to earth person. Took care of all needs (even arranged medicine when i twisted my ankle). Because of him, we were able to see Big 9 in Masai Mara
NL
20-35 years of age | Experience level: first safari
Eke is helpful, always willing to think along and ensure that everything runs smoothly.
Wonderful Safari Experience Thanks to Eke!
Our safari in Tanzania was very well organized by Eke. From our initial contact to the last day of the trip, Eke guided us with care and attention, and every detail was perfectly arranged.
The accommodations were beautiful and thoughtfully chosen, the guides were knowledgeable and friendly, and the routes we took were exactly tailored to what we wanted to see. Eke listened to our wishes and created an itinerary that was both adventurous and relaxing. Every moment was filled with unique experiences—from sunrise over the Serengeti to close encounters with wildlife.
Thanks to Eke’s expertise and planning, the whole trip went smoothly. We felt well-supported at every step and could fully enjoy all that Tanzania has to offer.
Thank you, Eke, for an unforgettable safari experience!
50-65 years of age | Experience level: over 5 safaris
The Best Uganda Operator
From my first contact to saying goodbye, Frank was always professional and friendly.
Every aspect of the tour was well thought through and executed. The hotels were of a high standard, and I especially appreciated his approach of supporting local communities. Especially Lake Muhele Lodge was a highlight.
The vehicles were always clean and comfortable and the distances we'll thought through.
I can highly recommend Frank Tours for your trip. I am more than satisfied with the services he offered.
US
65+ years of age | Experience level: 2-5 safaris
Unparalleled local knowledge combined with thorough professionalism
We used Chloe Cottrell from OFF 2 AFRICA for our second safari trip to Africa. She is a resident of Victoria Falls and her local knowledge made for an amazing month of travel and safaris.
When I first began to speak with her, I explained that we had been to Sabi Sabi in May of 2023 and wanted even more adventure. She suggested Hwange and Mana Pools in September or October. When I pressed her more on why there and at that time her response was “it’s just intense because the animals are desperate for water.” She was not kidding!!
The game viewing at all our locations was jaw dropping. From over a hundred elephants from six different herds gathering in one water hole at the same time to Freddie, a full-grown elephant who stands on his hind legs to reach the tree branches he wants to dine on to lions outside our tent and elephants drinking from the pool. It goes on and on.
I trusted her recommendations and it paid off with unforgettable safaris. Beyond that from the time we were met in Johannesburg airport until we were dropped off 25 days later everything she planned went off without a hitch. I also liked her method of billing which showed all the details along with the individual pricing. Chloe is very responsive in her communications and I found here to be totally honest in all aspects of our working together.
Chloe, thank you for planning this trip of a lifetime.
IN
50-65 years of age | Experience level: first safari
Decent budget operator, out of the world game drive experience
The experience of booking with Charity was excellent with superb support and coordination for customisation to our needs, online payment and documentation. There was a slight error on pricing which she honestly admitted. During the actual tour, the office seemed very deserted, and we didn't have adequate facilities to freshen up as we reached it from airport. Though we had booked midrange tour, we were packed with a bunch of budget traveler, so every time they driver had to pick up and drop from different hotels. On one of the nights in Amboseli, we were told the place was overbooked and were put up in an absolutely pathetic dormitory which was unacceptable and no refund was given. The Kenya experience itself was wonderful and the driver was brilliant during the game rides. The group of co-travellers were nice company. The quality of hotels was great in Mara and Naivasha, but average in Nakuru and pathetic in Amboseli for one night. The next night was good as the tented accommodation was nice. The food was great at Mara and Naivasha. We had some local delicacies at Nakuru. Amboseli was average and crowded. Overall, an average operator that promised more than it delivered. The Kenya national park and game drive experience in all the destinations compensated for everything else so to speak.
TR
20-35 years of age | Experience level: first safari
HE IS PERFECT <3
I had the pleasure of joining HERMAN for an incredible tour in the Serengeti, and I couldn't have asked for a better guide! From start to finish, every detail was perfectly organized, allowing us to fully immerse ourselves in the beauty of the landscape and the thrill of the wildlife. HERMAN has an impressive knowledge of the animals, plants, and the Serengeti's rich history, which made the experience both educational and awe-inspiring. They were attentive to our needs, always ensuring we were comfortable and safe.
The highlight was their knack for spotting animals we would have easily missed, making our safari truly memorable. If you're looking for a guide who is professional, passionate, and knowledgeable, I highly recommend HERMAN for a top-tier Serengeti adventure
NL
20-35 years of age | Experience level: first safari
Great safari experience with Serengeti Smile
We had a fantastic safari experience with Serengeti Smile, and we highly recommend them! From the start, Jeremiah was incredibly responsive and helpful, answering all our questions promptly. The accommodations chosen were clean, comfortable, and convenient, and we enjoyed the food, especially the hot dinners. Lunch varied depending on the previous night’s location, but most were great. On our first day, we encountered an issue with dietary restrictions, but Jeremiah addressed it right away, which we appreciated.
Our driver, Emmanuel, was friendly, spoke English well, and was impressively skilled at finding prime spots for animal sightings. The vehicle was reliable, and the entire itinerary ran smoothly. Thanks to Serengeti Smile, we had a memorable and seamless safari experience.
Highly recommended!
BE
35-50 years of age | Experience level: 2-5 safaris
Reliable and affordable safari
The 4-day safari to Maasai Mara and Nakuru was well organised and affordable. We had an evening game drive and a full-day one in the Mara, as well as a morning game drive at Nakuru lake park.
Mr Evans is a very experienced safari guide and he was able to take the group to see all the Big Nine across the Mara. Evans is also a very careful driver on unpaved roads. His guiding surely made a difference to our trip. Big thanks go to Evans.
The Sankale tented camp at Ololaimutiek made for some nature immersion while providing all required facilities including private toilets and hot water. The Buraha Zenoni hotel in Nakuru with its swimming pool and rooftop bar and restaurant made for some good relaxation and great service.
All in all a great outdoor experience to see wildlife and countryside Kenya.
US
20-35 years of age | Experience level: first safari
Avoid
I’m genuinely shocked and extremely disappointed by the experience I had with this agency. After investing significant time and effort to meticulously plan my dream trip to Africa, inspired by their own YouTube content, I approached this company hoping they would bring their expertise to finalize the details. Instead, I received a curt response implying that my carefully crafted itinerary was being “shopped around” to other operators – which could not be further from the truth. I had chosen to work with them based solely on the trust and credibility I thought they projected.
This response was not only unprofessional but also deeply unfair. As a client eager to experience Africa through the unique lens they claimed to provide, I felt dismissed and undervalued. Their unwillingness to work with someone who did the research and put in genuine effort was incredibly disappointing.
If you’re considering working with this company, think twice. They may appear helpful in their marketing, but my experience left me questioning their actual commitment to customer service and collaboration. A truly reputable agency should respect the enthusiasm and effort of its clients, not dismiss them with baseless assumptions.
US
35-50 years of age | Experience level: first safari
Knowledgeable, professional and flexible
The very best in Tanzania! I requested a custom tour with a very specific itinerary and Snowcap delivered and exceeded my expectations.
Their guides and porters are true professionals. I don't know if I would have made it to the summit of Kilimanjaro without the wisdom and encouragement of my guide. Likewise, my driver/guide for the safari was knowledgeable, fun and eagle-eyed.
The cooks were incredible. Bring an appetite! Every meal was a treat and I was always surprised at the high quality they were able to produce at a primitive camp.
These are good people offering an unparalleled experience at a fair price. Highly recommended!
