Very reliable and customer focused. They are flexible to meet the needs of the customer.
They communicate quite well with Clients and in so doing are able to confirm what the client needs are and indeed go ahead to meet their expectations.
BR
20-35 years of age | Experience level: first safari
Amazing!
The stuff is very professional. The Safari is amazing, truly recommend it!!
AE
35-50 years of age | Experience level: first safari
A very professional yet caring service provider
I must confess that it was very pleasant dealing with Simon from the onset. Simon ensured that he was constantly in touch with us during all stages from initiation/ planning to the culmination of the trip. All concerns/ suggestions were promptly taken care. Accommodation at Amboseli and Masai Mara were excellent; Nakuru accommodation was satisfactory.
However, there remained few concerns which surfaced because of Naivasha accommodation and also a 2 hours waiting period before start of Masai Mara trip as plan to induct another group was not properly planned. After raising these issues to Simon, he apologized immediately and took sincere care that any more problem is not encountered and remaining trip remains spot-less. Based on the feedback, he ensured that Naivasha accommodation was not repeated for any more tourist.
In all, I can say that he was a very professional and caring host and I will surely recommend him to all my friends.
ES
35-50 years of age | Experience level: 2-5 safaris
Fantastic expirience with flexibility !
What it surprised me the most was the flexibility Cholo had when trying to book the safari from home. So that was a good sign.
And the surprise was that this flexibility carried on during the safari. He adapted himself at any situation and our request. He is friendly, helpful and knowleged. He knows every spot and he made us feel part of the Tanzanian culture. I will highly recommend his services
AE
35-50 years of age | Experience level: first safari
Safari experience with social awareness
A very honest hardworking team who went out of their way to ensure we had a good time even though we changed our trip itinerary right in the middle. They ensured that our special requests and needs were attended to and we ended up having a good time in Tanzania and Zanzibar.
US
20-35 years of age | Experience level: 2-5 safaris
Awesome
I think this is the best tour company have ever used. I was able to tour all the tourists sites have ever wanted to visit. All the services provided were supper and of first class.
US
20-35 years of age | Experience level: first safari
Serengeti, Ngorongoro Crater and Zanzibar!
I decided to take a 3 1/2 week trip around Africa in August 2015. Being that it was my first time in Africa and I was traveling alone as a female I had some normal apprehension. I decided to add Tanzania to my journey and used Easy Travel to help plan my Safari and beach portion of my trip. Easy Travel came recommended to me through a friend who raved about them. When I arrived in Tanzania I was greeted by Swai a very experienced guide who grew up in Tanzania. I was also given a brand new 4X4 Jeep which was huge, secure and most importantly safe. Since I was traveling alone Easy Travel took it upon themselves to make sure I had the best trip and best stay possible. They even touched base with me several times throughout my trip to make sure I was satisfied and in good hands. I saw the big 5 before I headed to Zanzibar and enjoyed a few days of relaxing on the beach in one of the most beautiful places in the world. I could not rave more about this company. I would highly recommend them to anyone looking for a Safari trip. Easy Travel provided the best customer service, reliability and experience possible. It exceeded all my expectations.
CA
65+ years of age | Experience level: first safari
Walking Amongst The Wildlife
There were 4 of us friends & 1 guide…Andy. He was the most amazing guide…considerate, Knowledgeable, patient. We were walking for 7 days; the camp moved every 2 days along the Zambezi River. The meals were Fabulous, cooked by Janet on an open fire. This was most incredible experience, walking in the flood plain, meeting NO ONE, very often surrounded by animals 360'.
Keep in mind these are tents, kerosene lamps & it is dark at 6 pm; showers are a bucket hanging over your head. But all this is part of the amazing experience. Walking is much more exciting than riding in a jeep.
Negative…the web site says luxury Camp Zambezi at the start…well there is no Camp Zambezi….that refers to an 'area'; so we expected 1 day at the front & 3 at the end to be luxury static camp, stationary …not so. We had 7 nights in the tents, 3 too many.! Feel the website is misleading. Switching to LED lights would be easy... less stinky & dangerous.
IL
20-35 years of age | Experience level: first safari
One of the best! Highly recommended
Eliya, the Nature Bound Africa manager, helped us to plan an excellent trip in Africa including; 3 different safaris, Kilimanjaro, Zanzibar and Mafia. The trip was planned perfectly and he took care of every problem we had or might have had! The safari guide found us many amazing moments of wild animals in action, and he is a real safari professional, shared with us a lot of interesting information. The trip was definitely worth the money.
SE
20-35 years of age | Experience level: first safari
Amazing experience
It truly was a magical experience. In just three days I felt more exited and more at peace than I had in years. Lenny is an amazing guide, and a really great guy. He also managed to show us all the great five during our stay. I would really recommend the tour, you will not regret it!