US
thank you safarihub
im really greateful to my driver and guide Onu for everything , we spend an amazing 7 days to Tanzania because of him
US
20-35 years of age | Experience level: first safari
Barafu Tours & Safaris is the way to explore Tanzania!
My friends and I used Barafu Tours and Safaris to climb Kilimanjaro (8 day Lemosho Route) as well as partake in a 4 day safari afterwards. They took care of us every step of the way from airport pick-up to airport drop-off. Our climbing guides were amazing in getting us to the summit and the cook did a tremendous job feeding us. The rest of the team always had camp set up by the time we arrived, supported us, and were a pleasure to be around! The safari was an great experience as well. The guides were really friendly and informative. We saw plenty of animals from lions and leopards to elephants and giraffes. The accommodations we spent our nights at were absolutely amazing. Barafu is the way to explore Tanzania!
CN
under20 years of age | Experience level: first safari
It was a amazing trip. The staffs are very nice and they take care of us on every things.
We've seen a lot of animals and everyday is very interesting. Driver showed us lot of animals, and they're really nice.
US
under20 years of age | Experience level: 2-5 safaris
Incredible
African Pearl Safaris is excellent in all ways. They respond to inquiries and emails very timely, their package prices are reasonable, and they made good use of time on the safari. Our driver, Herbert, was top-notch in all aspects! The accommodations booked by APS were friendly, clean, surrounded by great views, and close to the attractions.
One issue we had with them was communication indicating when payment was due. They were very helpful in resolving it and handled the matter professionally.
Overall, incredible experience! Would recommend to anyone and would like to use them for future expeditions.
US
50-65 years of age | Experience level: first safari
Don't visit South Africa without contacting Mmilo Tours first!
Patrick and his team are top notch professionals, quick to respond, and willing to customize recommendations to meet your preferences and schedule. I recommend him and Mmilo Tours if you want to eliminate the guess work out of planning travel, hotels, car rentals, transfers, safaris and even driving tours. He helped in all aspects, and even arranged for a day-long tour of Jo'berg and Soweto for our family of four.
Every place he recommended was as advertised, or better. Please, save yourself hours of headaches and trust Patrick. He won't let you down.
NL
20-35 years of age | Experience level: first safari
A journey of a lifetime
The cycle trip was an amazing experience, to see, smell and taste Africa.
There is a good balance between cycle and rest days. And the hotels that we stayed in where good, of course one better than the other. We spend two nights in a tent and that was a really amazing experience, you could hear the hippos eating grass right next to your tent.
The highlight of the trip was for me the Masai Mara, such a beautiful place.
I could go on for ever but the best thing is for you to experience it for yourself.
The people who organized it were very friendly and supporting.
If you wasn't in love with African already you'll be definitely after this trip!!
SE
50-65 years of age | Experience level: first safari
Positive, happy and helpful attitude from Rene who had prepared the trip to our satisfaction!
Program description matches reality! A fantastic though sometimes physically challenging. Prepare yourself and bring bike parts and tools (and practice using them :)) - you won't find bike parts you need anywhere nearby. Hotels were of good African standard. Temperature during July was like a good Northern European summer so perfect for biking. Bring a sweater for the evenings and a rain jacket and you will be fine. Rene has composed a trip with a lot of variation in landscape, accomodation so you will see Kenya in a very different way than the thousands that drive through Kenya. Thank you Rene for an unforgettable vacation and good luck with the next trip!
CH
50-65 years of age | Experience level: first safari
we enjoyed and followed a carefully and wise and with a lot of knowledge planned itinerary
UBON Safari knows a lot about Tanzania, the people, the rhythm and stunning places to visit. And they seem also to know a lot about european families and their wishes, rhythms and ways of travelling.
The communication was always well timed, very friendly and leading us through all sorts of questions we had and expected. After the first e-mail exchange I already trusted UBON / Gazelle Safaris and could focus on looking forward to our trip. The different locations, camps, lodges, the guides who showed us the parks or drove us from one place to the next were all perfectly chosen and fitted exactly our dreams and met more then our expectations.
CN
20-35 years of age | Experience level: first safari
The best travel experience ever
At first, it was very hard to select a reliable agency to make sure the trip would be smooth. I was lucky that I found Serene, Lucy always replied E-mail very quickly and for the program arrangement, she gave her professional advises for the sceneries and accommodations. All the accommodations are perfect and her recommendation saved us a lot time, gave us the best spot to see the view and support us have the wonderful experience in Kenya.
Our driver Simon is the best as well, he knows everything about the animals, for all the questions he could give us the best answers! Simon is also a very good driver, he is familiar with all the pathways and could drive us to the best spots to see the animals and he always kept the vehicle very very clean, we felt very comfortable during all the program.
The services and arrangement could not be even better! Serene gave me a wonderful experience in Kenya. Thanks to Lucy and Simon, if it's possible, I want to recommend everyone who want to go to Kenya Serene East Africa Safaris, because they are the best!
FR
Awful Customer Experience
While the tour to the Masai Mara and the lodge where we stayed was very nice, my experience with Bonfire Adventures as a customer has been quite a disaster from the beginning till the end.
Here is why:
- First the company forced us to pay the entire amount of the safari upfront while no other safari company has ever asked for that and leaving us with absolutely no guarantee and no leverage
- Secondly our driver was unresponsive at the time of the meeting and ended up showing more than hour late without even apologising. This led us to be stuck in traffic for hours when our drive could have been much shorter if we had departed on time.
- Thirdly when we showed up for the first time at the gate of the Masai Mara park the network did not work and we could not pay by credit card. Our driver almost blamed us not to have cash for the entrance fees while the company had told us we would have to pay the entrance fees by card and we had to negotiate to be able to get in.
- Fourthly, we were charged for our lunch on our way back to Nairobi on the third day while the safari package indicates a Full Board for the three days (the itinerary even mention that you will only go back at 4pm to Nairobi - way after lunch time) and never mentions any extra cost for this last lunch.
- Lastly and the most annoying, my luggage was lost on the way back to Nairobi and the company did not provide with any type of compensation while the luggage was under their responsibility. The only excuse they could come up with was "this has never happened before" which of course does not help solving the issue at all.
Therefore I would strongly advise against using them for any type of safari of excursion.