65+ years of age | Experience level: first safari
Excellent service. Very happy with my decision to book with Serengeti Smile.
Jambo! Thank you, Serengeti Smile, for a fantastic once in a lifetime experience. I booked this solo trip to mainly witness the great migration in Serengeti and wasn't disappointed. I started my search in March. I contacted a handful of companies but wanted to work with only Tanzanian owned company. Lambert was my contact, and he was very responsive to my questions and concerns and very prompt on Whatsapp. He suggested visiting July end which was perfect. From start to end, I was very happy with my experience but for a few things which I will address at the end.
Oswald received me at the airport and next day was a packed but relaxed pace tour of Arusha. Oswald was very helpful and good local guide. It was reassuring to see Oswald waiting at the airport after a long journey, He taught some Swahili words and shared some history about Arusha and Tanzania. Thank you, Oswald, for the warm welcome and introduction to Tanzania! Also, on the last day taking me the airport at 2 am and waiting patiently and cheerfully until I was through security was greatly appreciated.
My safari guide was Deo, and he was excellent. His knowledge of the parks, animals and roads (you really need to know where you are going) was incredible. I felt very safe and well cared for throughout the journey. He took off the beaten roads and did his best to find every animal I wanted to see. I saw all Big 5 except rhino much to my disappointment. He drove tirelessly with genuine care and has eagle eyes in spotting animals. He knew the right time when the wildebeests would cross 2 days in a row and got me front row seats. He truly wanted his guest to have an amazing experience. He was also an excellent photographer, and I was more than happy to entrust my camera to him. I couldn’t have asked for a better companion for this journey. Jeep was kept clean, and the glass was clear to take pictures. Thank you, Deo, for being my guide and sharing your knowledge and country. I hope to come back and see more animals, more chases, all the Big 5.I highly recommend Deo as a guide.
About the itinerary, I would've preferred to skip Tarangere and spend more time in Serengeti. About the accommodation, I really liked the Classic Safari Camp Lodge in Central Serengeti. The hotel at Karatu, Omega wasn't up to par. They included beef samosas for a vegetarian in my packed lunch. I know mistakes happen, but I wasn't happy biting into beef. Staff was great in all the lodges. All the lodges were clean and well maintained. They tried to make my stay very comfortable. Many vegetarian options. Packed lunches were good.
About things that should've been handled better, I had requested rooms close to the reception since I didn't want a long walk, but that didn't happen. There was some breakdown between the hotels and Serengeti booking staff. I would also like Serengeti Smile to organize better cultural experiences for the guests such as Masai village. They weren't very organized or well prepared in this area.
Overall, the trip was amazing and met my expectations. I highgly recommend Seregeti Smile for your next safari.
PH
Moloko is so entertaining and informative.
You should really consider this tour. We saw a lioness and a lion on our first ride. Food was nice too!
Friendly and responsive
We booked our first ever trip from US to South Africa with Moafrika tours. Rishen was our main point of contact and was consistently very responsive and helpful. He was able to adjust our tour to our desires adding and subtracting days and even travelers as others joined our trip. Every time we had a sang or question Rishen and Moafrika were able to adjust on the fly and help us. Everything was smooth safe and high class. Highly recommended
FR
35-50 years of age | Experience level: first safari
Exactly what we have planned with them
I spoke with Enchanted Destinations in advance to organize our tailor-made private safari. Everything was respected, and the price was fair.
The guide was great, and very professional (always on time, helpful, good advices, etc...).
I recommend
NO
20-35 years of age | Experience level: 2-5 safaris
Amazing experience!
Really nice tour guides and a great overall experience. I really recommend this company for the best trip from Norway to Africa:)
Well organized and reliable
We had an outstanding experience! Benji was an exceptional guide, and we enjoyed our time. I would highly recommend! From the airport pickup to the provided lunches and the drop-off at the airport, everything was exceptionally well organized. I will personally refer friends and family to Termite Tour Travel.
SK
35-50 years of age | Experience level: 2-5 safaris
Excellent tour
We booked 7 days safari tour through Jungle Roam and from the beginning we were very satisfied. The communication with them was smooth, flexible. Our guide David was absolutely amazing, professional, knowledgeable not only about animals and wildlife but we get to know Kenya better thanks to him. Also all of the people from the agency are very helpful, we felt very welcomed, so we can definitely recommend! Thanks for this amazing experience.
SK
20-35 years of age | Experience level: 2-5 safaris
It was truly an unforgettable experience
We joined a 7-day safari organized by Jungle Roam and couldn’t be happier with our choice. From the very start, the communication was easy and they were always willing to adjust to our needs. Our guide, David, was fantastic – not only highly professional and deeply knowledgeable about the wildlife, but he also gave us a richer understanding of Kenya as a country. The whole team from the agency was supportive and welcoming, which made us feel really comfortable throughout the trip. We truly recommend them to anyone looking for an unforgettable safari. Huge thanks for such a memorable adventure!
35-50 years of age | Experience level: first safari
Our tour operator was flexible, patient and extremely knowledgable
My wife and I visited Tanzania with Edward guiding us on behalf of Highneck Safaris. Edward, our guide, was amazing and incredibly friendly. We connected immediately and he really improved our trip so much with how knowledgeable he was about the animals and environments we were going through in and out of the parks. He also has the eyes of an eagle and spotted so much that we would have missed. The support from the office was amazing as well, they kept in constant contact making sure we were enjoying our time and the office even came up with more activities we could add to our package depending on the area we were in. We would absolutely book with Highneck's again and we probably will again in the future, since this will not be our last trip to Tanzania!
35-50 years of age | Experience level: 2-5 safaris
Simply amazing!
Perfect. Amazing and very kind, knowledgeable and patient driver/guide, excellent and cozy accommodations, and full assistance throughout the process. You cannot go wrong with this amazing team.we saw all big 5, plus multiple other animals. Once in a lifetime experience. Not cheap, but slightly better price than other big companies.
