HK
50-65 years of age | Experience level: 2-5 safaris
An Unforgettable Safari with African Big Cats – Exceeded All Expectations!
Our group of four had an incredible 10-day safari with African Big Cats, and we’re so glad we chose them for this adventure. From start to finish, the trip was exceptionally well-organized, and every detail was thoughtfully arranged.
William and Naomi crafted a perfect itinerary tailored to our needs and budget. They were highly responsive and attentive, ensuring everything ran smoothly. Even when our flight was delayed by four hours (arriving at JRO at 3 am!), Naomi reassured us that our driver would wait—and true to her word, he did, getting us safely to our hotel by 4 am.
Our guide, Lovoi, was simply outstanding. His expertise, sharp eyes, and skillful driving made our safari unforgettable. Thanks to him, we spotted the Big Five, cheetahs, and countless other animals. Most remarkably, his perseverance allowed us to witness the wildebeest migration on all three days in the Northern Serengeti—including one breathtaking crossing that lasted over 30 minutes!
Beyond his professionalism, Lovoi was incredibly kind, caring, and humorous. He checked in with us nightly and greeted us warmly every morning, ensuring we were comfortable and well-rested. His presence filled each day with laughter and joy.
We wholeheartedly recommend African Big Cats to anyone planning a Tanzanian safari. Asante sana!
IN
35-50 years of age | Experience level: 2-5 safaris
Reliable operators offer smooth logistics, expert guides, and unforgettable safari experience
Lodging was comfortable and met expectations. Rooms were clean, well-maintained, and provided a relaxing space after the safari.
Food quality was average, with limited variety. Meals lacked flavor and could benefit from more local and fresh options.
Safari experience was enjoyable and memorable. The drives offered thrilling moments and stunning views of diverse wildlife.
Well-organized game drives offered great wildlife sightings. Guides were knowledgeable and ensured guests didn’t miss key animal encounters.
ES
20-35 years of age | Experience level: first safari
Amazing!
We had such an amazing experience in Tanzania! The attention was absolutely incredible, they made it really easy and adapted the trip to all our needs
Kevin, our guide, was an excellent professional such an amazing person, he made our safari the best experience ever!
Very gratefull to Serengeti Green Tanzania
IT
20-35 years of age | Experience level: first safari
Amazing, full experience
Geeman has been a super guide in out 7 days trip. He was always available and prepared, answering our questions. He Is a safe driver and knows the best spots to better see the wild Life. Highly recommended
SA
35-50 years of age | Experience level: over 5 safaris
One of the best tour operator l have ever met
A great day well spent with Last Mashanga.l will do it again.The costs were very reasonable.
35-50 years of age | Experience level: first safari
Once in a lifetime trip! Incredible experience!
We had a great experience with Big Cats Safari! Booking was easy and they were communicative but the absolute best part of working with Big Cats was our safari guide- Gabi. He was such a kind and intelligent young man who took genuine joy in sharing about the parks and wildlife- he was knowledgeable and really enjoyed sharing his passion and knowledge with us. Would definitely reccomend this company to anyone looking for a safari experience! We did Tanzania and hit Ngorogoro, Lake Manyara, Tarangire and Serengeti! Incredible and life changing trip.
SA
20-35 years of age | Experience level: over 5 safaris
Exceptional service, seamless planning and unforgettable experience with Touch Africa Tours.
We had an amazing 4-day trip with Touch Africa Tours, including Victoria Falls and a Chobe day trip. Our guide, Last , was knowledgeable, friendly and made the experience unforgettable. Communication was smooth, service excellent, and the value for money outstanding. Highly recommended
CN
20-35 years of age | Experience level: first safari
Exceptional Safari experience with Ellion tours
Exceptional Safari Experience with Ellion Tours
I had the pleasure of embarking on a truly unforgettable safari journey with Ellion Tours, and I can confidently say it exceeded all expectations. From the moment we were greeted, the professionalism and attention to detail were evident.
Our driver, Richard, was impeccable—knowledgeable, courteous, and attentive, ensuring every moment was comfortable and safe. The luxury safari vehicle was spacious, air-conditioned, and perfectly equipped for game viewing, making the drives both relaxing and exciting.
The itinerary was expertly crafted, allowing us to experience the spectacular Serengeti migration firsthand—a breathtaking spectacle of nature’s grandeur. Each destination offered a unique blend of wildlife, stunning landscapes, and exceptional accommodations. The lodges and camps chosen by Ellion Tours combined authentic African charm with modern luxury, featuring comfortable rooms, exquisite dining, and impeccable service, providing a restful retreat after each day’s adventure.
Ellion Tours truly delivers a seamless blend of adventure and luxury, making every step of the safari enjoyable and memorable. I highly recommend Ellion Tours to anyone seeking a top-tier African safari experience.
20-35 years of age | Experience level: 2-5 safaris
Incredible Wildlife, Unmet Expectations
This was my first time using a tour operator. I’ve done several international solo trips and usually plan everything myself, but I felt unsure about visiting rural Africa. I called VISA Infinite’s concierge to get a list of reputable, local tour operators—Off2Africa was on it.
Before arrival, I dealt exclusively with Claire via email due to time differences. She was incredibly helpful and everything looked lined up for a great trip. One star is just for the great email communication.
WHERE THINGS WENT WRONG:
I stayed at three lodges in Zimbabwe and Botswana. The first was Insika Lodge in Victoria Falls. Check-out was 10AM, but my transfer was scheduled more than an hour later. Reception kindly held my bags while I waited by the pool without a room (bar and breakfast area were closed). When the shuttle arrived, it already had passengers and made five more lodge stops, including a nearly 30-minute wait at Victoria Falls Hotel.
We crossed the Botswana border, and the group was split up. I was placed in a random taxi with three separate parties. The TravelKey app said the transfer would take “around two hours,” but I didn’t arrive at Kubu Lodge until around 2:15 PM. I was informed at Reception that the afternoon game drive had already passed. I had no option but to take the river cruise instead.
With a custom-made itinerary, at this price point, I expected private transfers. Instead, I got the profit-maximizing, theme park-style shuttle loop that cost me a game drive.
The night before checking out of Kubu, I noticed my next transfer was scheduled for two hours after check-out. Not wanting to wait around again, I asked if the morning game drive could start at 9AM instead of the usual 9:30. The guide agreed after some back-and-forth, but I didn’t appreciate putting the staff in that position because of poor planning. My time in Africa was limited, and it wasn’t respected.
Kubu was also labeled “Full Board Plus” in the TravelKey app. Assuming drinks at meals were included (as is standard), I had three bottled waters. I was shocked to be billed for them at checkout. Claire apologized for the “confusion,” but there was no confusion—there was misrepresentation. She offered no remedy. I contacted the Director, Beck Edwards, about getting a refund for the waters. He denied a refund and was snarky about refunding a charge that was less than the international banking minimum of $40.
To end the trip, I faced another transfer fiasco. My last lodge was Camp Kazuma. The TravelKey app said my airport transfer was scheduled for 10AM, but the interim GM said it was 11. At 11:20, no one had shown. I messaged Claire and was brushed off with: “Hi Branden it should all be on your Travel Key App.” I told her it said 10AM and no transfer had arrived. She eventually said Kazuma was supposed to arrange it. After coordination with the interim GM, I was driven in a game viewer to a highway pickup point and transferred by taxi. I barely made my flight with boarding closing 20 minutes after I arrived.
Claire sent a screenshot showing the original GM had scheduled an 11AM transfer. But that doesn't explain why the app showed 10AM or why Off2Africa didn’t confirm plans with the lodge the week of my stay. Communication breakdowns like this simply shouldn’t happen.
Final Thoughts:
Vic Falls, Chobe National Park, and Kazuma National Forest were all wonderful destinations and I whole-heartedly endorse them as travel destinations. However, the poorly-managed transfers and incorrect information included in the TravelKey app caused me a great stir and a lot of uncertainty. I would not recommend Off2Africa to others looking for a Tour Operator in the Vic Falls area.
As a solo traveler, I rely quite a bit on reviews from other travelers. If you're a semi-experienced traveler and are reading this, trust me: you don’t need a tour operator here. With Google, any reputable AI agent, and direct lodge bookings, you can craft your own itinerary with more control and fewer problems. I wish I had done just that.
I included a picture of my luggage on the back of a game viewer because I doubt I'll ever see that again!
NO
20-35 years of age | Experience level: over 5 safaris
Service-minded
We booked our tour just a couple of days before and Avitus managed to plan and book everything. Some problems did occur, but Avitus managed to solve them. The tour guide was very experienced, which we appreciated. All in all a great trip.