CN
20-35 years of age | Experience level: first safari
Robin was an amazing guide I recommend
Our safari with Robin was truly unforgettable. From the very beginning, he was professional, friendly, knowledgeable, and passionate about wildlife. His ability to spot animals, explain their behavior, and answer every question made every game drive exciting and educational.
Robin always made sure we were comfortable, safe, and in the best positions for amazing wildlife sightings. His experience and dedication gave us incredible opportunities to see Kenya's breathtaking landscapes and wildlife up close.
If you're planning a safari in Kenya, we highly recommend Robin. His professionalism, patience, and enthusiasm turned our trip into a once-in-a-lifetime experience. Thank you, Robin, for making our safari so memorable—we hope to return and explore Kenya with you again!
IT
20-35 years of age | Experience level: 2-5 safaris
Fantastic Game Drive
Fantastic Game Drive
Our 4-night safari with Kenedy was an unforgettable experience. He is an exceptional guide who made every game drive exciting and rewarding. Thanks to his incredible knowledge, sharp eye, and experience, we were able to spot an amazing variety of wildlife in Tanzania's most beautiful national parks. He always knew where to go to maximize our chances of seeing animals and took the time to explain their behavior, as well as the history and nature of each park. We learned so much while having an incredible time. Kenedy was professional, friendly, patient, and passionate about his work, making our safari even more special. We couldn't have asked for a better guide and would highly recommend him to anyone looking for an authentic and unforgettable safari experience in Tanzania. Thank you, Kenedy, for the amazing memories!
MT
20-35 years of age | Experience level: first safari
A tour operator that turned a dream holiday into a stressful experience due to poor service, unsafe
Avoid Hekima Safari if you value your safety and holiday experience.
Our experience with Hekima Safari was extremely disappointing. After paying in full, we were pressured during the trip to pay an additional $5,000, with the threat of changes to our itinerary. We eventually paid $1,000 in good faith after a promise from the director, Moppo, that it would be refunded, but we are still waiting.
The safari vehicle was the biggest issue. It was unreliable and, in our experience, unsafe. It broke down repeatedly in remote areas, causing us to lose valuable game-drive time, especially in the Serengeti. Some journeys took up to five hours instead of one due to constant problems.
The vehicle was in poor condition, with no air conditioning, faulty windows, heavy dust and exhaust entering the car, and parts even falling off during the trip. At times, we genuinely feared for our safety.
Other excursions arranged by Hekima Safari were also below expectations, with poor standards compared with what was advertised and what other groups received.
A trip that should have been a once-in-a-lifetime experience became stressful and disappointing. Based on our experience, we cannot recommend Hekima Safari.
IT
35-50 years of age | Experience level: 2-5 safaris
Well organized and gorgeous
I booked a safari with Kenya Bush Track Safaris, and I would do it again without hesitation. Everything went smoothly, from the planning stage (Maureen is wonderful and always ready to help) to the safari itself, which was an incredible experience.
Besides seeing so many amazing animals, I finally got to see a leopard—a moment I’ll never forget and one that made the trip even more special.
I highly recommend Kenya Bush Track Safaris, and I’ll definitely be contacting them again to organize a safari in northern Kenya.
IN
50-65 years of age | Experience level: first safari
Incredible Experience
We had an incredible safari experience with Amos as our guide. I have knee problems that make it hard for me to move quickly, and Amos was so patient and accommodating the entire trip — he never rushed me and always made sure I was comfortable getting in and out of the vehicle and moving around at each stop. He drove safely and confidently throughout, which put us completely at ease, and was punctual every single day. Despite my slower pace, he still made sure we saw so many amazing animals up close. Highly recommend Amos to anyone looking for a safari guide who’s professional, and genuinely goes out of his way to accommodate his guests’ needs!
20-35 years of age | Experience level: first safari
Once in a lifetime experience
We had an incredible safari experience with Amos as our guide, and couldn’t have asked for better. He drove safely and confidently throughout, which put us completely at ease. Amos was punctual every single day, always ready and waiting when he said he would be. He went out of his way to make sure we were comfortable the whole trip, and his sharp eye for spotting wildlife meant we got to see so many amazing animals up close. Highly recommend Amos to anyone looking for a safari guide who’s professional, reliable, and genuinely passionate about what he does!”
MT
20-35 years of age | Experience level: first safari
Avoid Hekima Safari if you value your safety and your holiday.
Avoid Hekima Safari if you value your safety and your holiday.
Our experience with Hekima Safari was extremely disappointing and, at times, genuinely frightening.
We paid for our safari in full before the trip, yet during our holiday we were pressured to pay an additional $5,000. We were told that if we did not pay, our safari itinerary would be changed. No customer should be put under this kind of pressure after they have already paid for their holiday.
After a long dispute, we agreed to pay $1,000 purely out of our own goodwill, based on a promise from the director, Moppo, that the money would be returned. Despite repeated promises, we have still not received that refund.
The biggest issue was the safari vehicle. It was constantly breaking down and, in our experience, was not fit for purpose. We repeatedly stopped in the middle of remote areas while repairs were attempted, causing us to lose many hours of our game drives. As a result, we missed opportunities to see wildlife, particularly in the Serengeti, which was the part of the trip we had been looking forward to the most.
Journeys that should have taken around one hour regularly took up to five hours because the vehicle kept breaking down or getting stuck. On several occasions, we genuinely feared for our safety. While driving on steep terrain, the vehicle leaned heavily to one side after dropping into large holes, and it felt as though it could tip over. Instead of enjoying the safari, we were worried about whether we would safely reach our destination.
The condition of the vehicle was unacceptable. The windows barely opened or closed, there was no functioning air conditioning, and the amount of dust and exhaust entering the vehicle left everyone coughing and feeling unwell. At one point, part of the underside of the vehicle fell off completely. We had to stop again while oil poured from underneath the vehicle. The broken parts had to be loaded into our own van, and oil leaked throughout it, ruining some of our branded bags. The damage was so severe that we had no choice but to throw them away.
Unfortunately, the poor standards extended beyond the safari itself. Other excursions booked through Moppo at Hekima Safari were also far below what was advertised and what we saw other groups receiving. For example, on the Nakupenda excursion, lunch was advertised as being included. The lunch we received consisted of a burnt fish that was inedible, along with fruit including rotten watermelon and bananas. Meanwhile, other tour groups were being served fresh, well-presented seafood platters and a much higher standard of food. The difference in quality was obvious and extremely disappointing.
Overall, this holiday was nothing like what was promised or what we paid for. Between the pressure to pay additional money during our trip, the unsafe and constantly breaking-down vehicle, the loss of valuable safari time, the poor quality of the other excursions, and the unfulfilled promise to refund the $1,000, this experience was deeply upsetting. What should have been the trip of a lifetime became a stressful and traumatic experience that we would not wish on anyone.
CH
20-35 years of age | Experience level: first safari
Mudi was a great tour operator with a lot of knowledge.
I really loved my Safari with Mudi my tour guide from Fresh Mood Traks. It was a great experience. Mudi knew a lot about the national park and the animals.
EG
35-50 years of age | Experience level: first safari
Excellent tour with Jocky tours
Excellent arrangements, the team was great and very supportive, very much recommend.
CH
50-65 years of age | Experience level: first safari
best guide ever
This was my first safari ever and we had a great experience. The Maasai Mara is simply stunning, the accommodation was simply but perfect and our guide was better than any guide I ever had on any other tour (not safaris but other guided tours). He was extremely knowledgeable, friendly, funny and with so much experience, and great stories about the animals, that it was one big pleasure to be guided by him.