50-65 years of age | Experience level: 2-5 safaris
Great gorilla trip
We chose Matoke based on recommendations from friends living in Uganda, and were glad we did. Everything was very well organized. We chose a mid-range booking, and stayed at Lake Mutanda Lodge. The views were breathtaking, the food was great and the staff were extremely friendly and helpful. It was somewhat rustic, which was fine with us, but perhaps a bit more rustic than expected (cabins with canvas walls, very basic bathroom, beds not great, electricity during limited hours). That said, we would definitely choose it again because the positives far outweighed the negatives. Our driver was friendly and knowledgeable. Our arrangements were somewhat last minute, and Matoke was very understanding of the time it took us to arrange the wire transfer. They brought our permits and flight itineraries to our hotel in Kampala, which was very helpful. Of course, the gorilla trek was an amazing experience and totally worth the cost.
DE
35-50 years of age | Experience level: first safari
Excellent! Reliable and friendly communication
The Service couldn´t have been better. We tried to organize a one-night-visit to VicFalls on our own- and failed. Safari Source took over, Monica got tickets, accomodation, transport and good ideas for us and made it a perfect stay. We enjoyed the visit at Vic Falls, the sundowner -tour on Sambesi river an early Safari, good food and accomodation al Lokuthula Lodge and the Hotel besides. Also nice service by the guys who help us in situ with tipps and transport.
Comunication with Monika was friendly, uncomplicated, the arrangements were done fast and reliably.
Five Stars. Thank you very much!
SE
35-50 years of age | Experience level: first safari
Great family holiday!
We booked our 12-days-tour for our family in September last year and from the correspondence to the final booking as well as the money transfer everything went easily and quickly. Apart from our flights to Tanzania and the insurance, Epic Tours organized the rest... In January 2016 we arrived in Tanzania and flew to Kilimanjaro International Airport. We went to Lake Manyara, Ngorongoro Crater, Lake Eyas, the Serengeti and Lake Natron. From the first day to the end of our wonderful stay everything was well organized, the driver and Ezekiel (the tour operator) were very friendly and we had a great time together. Especially our three kids (6-10 years) really enjoyed the tour- even though for Safaris you spend some time in the car. We just had wonderful holidays we all will never forget!
CH
50-65 years of age | Experience level: first safari
new adventures
Haron is not only a professional driver but a very friendly and skilled one. He knows the right spots, he has a clean car and is extremely supportive ! Next time I am in Kenya I will take another tour with him - for sure !
Experience level: 2-5 safaris
Awesome Kenya Safari
We have been in Kenya for 6 months and have always dreamed of taking our family on a road trips to masai mara, amboseli, nakuru, samburu and tsavo parks, we arranged our trip without borders and I can say it was one of the best trips we have had in the recent years ! every thing was well arrange, accommodations carefully selected as per our preference. we had the opportunity of a lifetime, saw all the Big Five, by the time we had done samburu and masai mara we had actually seen them.
I can say you are a great team with passion for your job.
Next time we think of another trip be assured we will definitely book with you.
Thank you !!!
35-50 years of age | Experience level: 2-5 safaris
They are Hands on, attentive on request and follow up, co-operative and helpful.
Communication is on point and follow up on issues cropping up. I had a great experience for my first time booking with you. Hope you keep up the good work.
20-35 years of age | Experience level: first safari
Dian Fossey grave in Rwanda was inspirational.
I took a 7-day gorilla trekking trip to Rwanda with gorilla tour booking safaris and part of my itinerary was to visit Dian Fossey's grave. Dian Fossey was an American primatologist who dedicated most of life studying and protecting mountain gorillas. When I saw her grave yard, Instead of grieving I was inspired. I couldn't imagine someone dedicating a great part of her life just studying mountain gorillas. I thank Ronnie a travel consultant at Gorilla Tour Booking Safari ltd for making this tour a life time experience
Cape Vidal Park
Cape Vidal is an amazing destination. The place is beautiful. The staff at the park were friendly and helpful. The only (Constructive ) criticism that I have, is that log cabin no. 3 is in bad need of repair, we had to be moved to another cabin for the next night, as it leaked like a sieve. The other cabin (no. 10) was in better shape, but the water in the toilet had to be switched on and off at the tap as it ran continuously. In general the state of repair is not good, and a sharper eye is needed in management. Taking all that into consideration, it was still a great place to stay!!
65+ years of age | Experience level: over 5 safaris
Excellent team to deal with
From the time of our initial enquiry, through to booking, the joining instructions, the trip itself, they are a very competent & friendly company to deal with. The trip to Murchison Falls matched the very comprehensive itinerary, the accommodation & food at Fort Murchison more than matched our expectations. The guide/driver was absolutely superb and went out of his way to make this a most memorial safari.
20-35 years of age | Experience level: 2-5 safaris
Friendly, professional, accommodating and excellent service
I booked a Mara road package with David and it was the best decision we made. He was extremely competent, professional and friendly. In addition, he and his driver (Andrew) went over and above to accommodate our travel plans - the most relevant example here would be the fact that they organised to take us to the Equator - this was done at no extra cost but at significant compromise on their side.
Andrew is a friendly and knowledgeable tour guide, he is also an extremely conscientious driver. We felt safe at all times and arrived on time at every destination.
We will always book with Vacay Holiday in future and I do not hesitate to recommend them to anyone wishing to have a hassle free vacation in Kenya.