FR
35-50 years of age | Experience level: first safari
5 day safari + 4 day Zanzibar
Everything was not perfect but Anitha and the team of Golden Trips reacted very well when I complained about non acceptable things.
(For information, I did a 5 day safari + 4 day Zanzibar.)
Choosing Golden Trip does not mean you will do the safari in a Golden Trip Jeep. As a solo traveler I asked to join a shared safari, so they put me in a SimbaMagic Jeep. The safari was awesome but some things did not happen as described in the quote. For instance I spent the first and the fourth night in a different hotel as indicated in the quote. It was not as good as expected, I complained, and Anitha upgraded my next hotel in Zanzibar, which was very good.
I also complained about an activity in Zanzibar (the dolphin tour was a mess) and they sent me some other locals to make another tour and it was way much better.
To conclude, I would highlight the reactivity, the quality of the quotes, the customer orientation, the availability and flexibility of Anitha and the team of Golden Trips.
DE
20-35 years of age | Experience level: first safari
Great safari!
If you book through Brilliant make sure to ask for George as a driver, he made our safari incredible. We saw all of the big fives plus every other imaginable animal. He is an excellent driver, always punctual and made sure we had a great experience. He cleaned the car everyday and answered all the questions we had about the animals and Tansania.
Brilliant provided an overall good service. Julieth’s communication before and during the Safari was helpful. We were disappointed with only one accommodation, but told them not to book it for further clients.
20-35 years of age | Experience level: first safari
Fast & Furious
Awesome experience, our driver went super close to all the animals and totally bossed in front of all the other vehicles
He was a sick driver and that was super fun
He did also crash our vehicle and we needed to be rescued... that's Africa though I guess. Definitely unforgettable.
50-65 years of age | Experience level: over 5 safaris
Great tour operator
Great trip, everything worked well and smooth. Thanks especially to Paul, driver and guide
NL
20-35 years of age | Experience level: 2-5 safaris
Enthusiastic, experienced and kind, we felt safe with him
Good service: pickup from the AirPort and drop off, picked our big bags up and dropped them off after the safari, it was okay for us to only pay half up front so they were very flexible
Communication: they were nice and easy accessible, updated us on changes
We received an itinerary that wasn’t exactly what we ended up doing (the big picture was the same but some details were a little different, or not exactly included in the itinerary, for instance where we would be having lunch and how long certain driving times would be, or at what time we would be picked up for the first day). However they were very open to questions about these topics and answered them as soon as we asked.
The tented camps they picked for us were amazing and we paid just a little more than the others we did the tour with who slept in tents, so the value for money was amazing.
The tour itself was great: the tour operator was very kind and experienced, he knew exactly where to go and had a lot of information about the park and the animals etc.
BE
20-35 years of age | Experience level: first safari
Great Game Drive in Maasai Mara
I had a good times with Jocky Tours and really enjoyed our game drives. We could have a full day + one evening visiting the Maasai Mara park and saw lots of animals specially lions, cheetahs and leopards which we got lucky to see. Our guide, James Gichina, was really great helping to find animals and there if we needed him through our stay. The camp was as expected with good food.
The only down is the organization at the beginning of our trip as we have to enter Nairobi CBD for administration and lost lots of time there for nothing. Once we were picked up by our guide James (in a good car), everything went smoothly.
BE
20-35 years of age | Experience level: first safari
Professional organisation offering expected game drive in Masai Mara
The pick up at Nairobi is always a bit chaotic. Indeed, no matter where do you stay, a cab has to take you in the cbd where you will pay the activity (we paid in US dollars). Then, you directly go to Masai Mara in a nice 4x4 vehicle driven by your guide. For us, it was James Gichina who was really good during the game drive to bring us close to the animals and especially the big 5. Regarding the hotel, it fits the expectations, the food was good. To resume, it was a great experience to discover the wild world of Masai Mara,
under20 years of age | Experience level: first safari
Friendly
Very good safari but could have been a bit more clear on what the trip involved as he didn’t tell us some of the things that we needed and that we weren’t getting. Great value for money though and really organised
IT
50-65 years of age | Experience level: first safari
Review about Ngorongoro Crater by Melissa Furano
It was our last park. The scenery was exceptional, but it was very cold, so it was probably the one we enjoyed the least.
AE
20-35 years of age | Experience level: first safari
An Amazing African Adventure!
Bridgids Africa Adventures provided an unforgettable trip with excellent service and seamless communication from start to finish.