NL
50-65 years of age | Experience level: first safari
Great Organisation, Exceptional Customer Service all culminating in an exceptional experience
We did a 6 night/7 day safari, taking in Maasai Mara, Nukara and Amboseli. After a lot of research into differnt companies, I narrowed it down to 3 and after a call with each one, I decided to use Maggie and her company Bison Safaris for our trip. From the beginning Maggie proved to be so accomaddating and flexible with regard to our trip. she designed a 7 day excursion for us and again after more research she made the changes that I requsted, be it destinations/accomadation etc. Officially our tour started on a Sunday. Our flight arrived into Niarobi 6am on the Saturday and Maggie also arranged accomadation and transfer to a hotel where we had an early checkin facility. She also organised accomadation and transfers for us at the end of the Safari as we were going on to zanzibar for a week, and again when we returned from Zanzibar to depart for home from Nairobi. Nothing was too much trouble and last minute reqeusts/changes handled without hassle. The best Customer Service experience I have had in years! The Safari itself was fantastic, with great guides/drivers who were so friendly, Knowledgeble and did their absolute best to ensure we had the best experience. All the Hospitality/catering staff we met in the different camps/accomadations were also fantastic and also determined to ensure you enjoyed your visit. I really have no negatives to report, It was all fantasic. If I wanted to be really picky we had a few power failures, due to heavy rain, and I heard a few moans from others about this, however for us this just added to the experience and felt part of the real Kenya! So, our sincere thanks to Maggie and all her associates for making this one of the most memorable experience's of our lives!! Wev will be back!
SA
35-50 years of age | Experience level: first safari
Very well organised
Me and my family lived a magical experience during our Safari.
We want to thank you for your good organisation, we just enjoyed the comfort to not thinking about any organisation.
Special thanks for our amazing guide Haruni who is a real master. Thanks to him we saw the big 5 and very closely. We learned a lot with him and he made our trip even more pleasant.
AE
20-35 years of age | Experience level: first safari
The best experience!
When booking safari tour, I can only recommend Jocky! Very responsive, super helpful, great price and the whole safari experience was just amazing! We went for 3 days trip with them and everything was great. Our guide - Solomon - was the best guide! Thanks to him we saw so many animals including lions, elephants, giraffes, buffalos, cheetahs, hippos and even very rare ones such as leopard. The best time ever!
US
35-50 years of age | Experience level: 2-5 safaris
unforgettable experience!
Our luxury safari with African Family Safaris was nothing short of extraordinary. From easy planning to exclusive, high-end lodges and expert private guides, every detail was handled with impeccable care and sophistication. We experienced Africa’s breathtaking wildlife in complete comfort and style, with personalized touches that made the journey truly unforgettable. We felt genuinely cared for at every step—this was luxury travel at its finest: authentic, immersive, and flawlessly executed.
LU
20-35 years of age | Experience level: first safari
Well organised, fun tour made even better by our amazing driver Ben.
Very well organised experience with with helpful employees. The experience was made even better by our amazing driver Ben that was very knowledgeable and explanatory, passionate about his job and always available to answer questions. We managed to see all the 5 big animals and even more, because of our experienced driver Ben. I would strongly recommend this tour.
LU
20-35 years of age | Experience level: first safari
A well-organized, fun tour made even better by Ben, an amazing driver!
An incredible, well-organized tour made even better by Ben — an amazing driver who knew all the best spots and went out of his way to make sure we saw as many animals as possible!
50-65 years of age | Experience level: first safari
7 day memorable private tour
Absolutely fabulous!!! I’ve given it 5 stars but would give 10 if I could!!! This has been incredible from the moment of booking to the end. Inviolata was so helpful when I was booking and answered all my questions, met us the evening of our arrival for a briefing and made us feel so welcome.
Our guide, Dixon, was amazing. He was so knowledge about the animals and birds and had a sixth sense for finding animals that we wanted to see. He was so patient with us, taking the time to make sure we saw the most amazing sites.
Serengeti African Tours deserves to be rated Safari company of the year as I can’t imagine another company delivering the level of service they have. Dixon definitely deserves guide of the year as he was just incredible.
My husband is 70 and I’m 62. If you are retired and concerned about an adventure like this, don’t be! Book with this company, I can’t recommend them highly enough!!
50-65 years of age | Experience level: first safari
An Excellent tour company and Fantastic guide called Ali
My two children and I had the most FANTASTIC experience doing this tour! We stayed in incredible accommodation we had the most wonderful intelligent knowledgeable guide - Ali - he was exceptional!! He always seemed to know where to go to get the best views of all the animals and his knowledge of everything about them and their habitat was incredible.
US
50-65 years of age | Experience level: first safari
Experience of a life time
Being on the wheelchair I was not too sure how this will function. From Filipa the tour planner to Michael our driver and guide we are in really good hands. Michael will literally take me in and out of the car and was very attentive to my needs and comfort. The drive itself was amazing. Michael knew the park very well. We determined how long to drive each day. He was very patient
The transparent pricing structure of Spirit of Kenya also ensured we could really choose what we wanted and could afford. A great great experience from start to finish. Especially if you are physically challenged go with this company
US
35-50 years of age | Experience level: first safari
Amazing..will use Ruru again without hesitation
We booked our trip with Ruru last month after deciding on going to kenya and I can recommend them to everyone wholeheartedly.
From the start , working with Ruphina@Ruru felt natural, she worked with my budget so patiently that some days between the back and forth I was embarrassed to keep on asking her for changes but she didn't flinch or hesitate, she kept on working with me on program, days , meals, hotels until I was satisfied and ready to book.
Once we got to Kenya and started our adventure our guide/driver , Mr Fred@ Ruru was just as easy and knowledgeable, he worked so hard so we could enjoy our trip.We loved seeing all the creations of Allah swt, the birds, the animals , soo many gazelle, impala, zebra, giraffe, jackal, dikdiks, buffalo, topi, elephants, lions, cheetah, hippo rino,crocodile and everything that i am not remembering right now. Alhamdolillah our trip was marvelous from the start to the end and we couldn't hv asked for a better group to work with so thank you Ruru Holidays esp Ms Ruphina and Mr Fred for all your efforts to make this trip , a trip of lifetime.