CN
50-65 years of age | Experience level: 2-5 safaris
It’s ok.
The flight schedules of Botswana's airline change frequently, causing me a lot of trouble with my itinerary. The quality of service provided by local travel agencies is not good.
HU
20-35 years of age | Experience level: first safari
Attentive
Me and my wife did the 7 days Kenya and Tanzania tour. Martin was our tour operator agent. He was communicative and responsive to all requests and doubts. The tour was well planned with him and all accommodations were excellent. The tour guide for the Kenya part, Nelson, was one of the best tour guide we have ever had. He was nice, communicative, and he was always explaining interesting facts about the animals. On the opposite side, the tour guide for the Tanzania part, Mackenzie, was not communicative and he should be more friendly to the clients (reason because of 4 star rating). All in all, we had a great safari, we saw the big 5 and many animals. I would choose again Shanjoy Tours for a safari
US
20-35 years of age | Experience level: 2-5 safaris
Good experience for the price
I did the 2 day, 1 night package and stayed at Bakubung lodge.
The first day, logistics and communication were very easy. Pick up with cebu was smooth and when we arrived at the park, we did an open game drive. They dropped us at hotel and it was lovely. Afternoon game drive with moafrika was also very good.
We selected the Boma dinner that night and I highly recommend that experience.
The next morning, we did a game drive with the hotel in a much larger vehicle- I would have preferred another moafrika tour in a small vehicle. Then we returned for breakfast and waited 2 hours after checkout for pick up for a closed game drive. This was less than ideal- can’t go in the cool locations and hard to get pictures from inside the car. Would have preferred all game drives with moafrika and open.
All staff were very friendly and helpful.
Last day was a bit confusing with the car shuffle to get back to hotels.
Thomas the driver was very friendly and helpful
ES
20-35 years of age | Experience level: first safari
They made all the possible to ensure our trip.
They found us a good option in a very nice lodge. They also arranged the transport for us in a good way.
I guess the worst was the one day Game Drive we did where the organisation of the guide was not good. He said he would stop at 9am but he didn't, he stopped half an hour before lunch and when we went to eat we barely had time to order and eat. As a recommendation, talk to the guides beforehand to make sure of the stops.
IT
20-35 years of age | Experience level: first safari
Amazing trip
We loved everything!
Our guide Franklin showed us perfect places to see all our favourite animals! He was very kind and friendly! It was a dream come true!
BR
20-35 years of age | Experience level: first safari
Namibia & Botswana 12 day tour
Africa Zim prepared an amazing tour for us where we were able to experience Namibia and Botswana in a greatly manner.
Price was fair and we had many great activities!
Mtho was an excellent guide, very caring and funny all the time.
Super recommend!
NL
Professional and with a sense of humor
Easy in communication, will do everything to make it a good trip for you, understand your needs, a lot of knowledge of surroundings, act with precausion and when necessary, reliable and good for crew also.
NL
Great
We came to a standstill with our car and driver. Gavis, the guide from another company, stopped and took us! He was a cheerful, energetic man who drove very well and got us to our destination! Many thanks!
35-50 years of age | Experience level: 2-5 safaris
Good safari but organization could be better
I did 4 day tour (2 days in the Serengeti, 1 in Ngorongoro and 1 in Taragire). The first 3 were great and the wildlife and landscape amazing! The organization was lacking though and I wasn’t really told which order I was doing the tour and what to pack for which night (I wasn’t told to leave my stuff at the game lodge and we’ll come back to it later but later meant in the last night). Also the people in our car were staying in different venues meaning in the mornings we lost a lot of time waiting for them to be picked up. This is crucial especially with only limited windows in each park
CH
20-35 years of age | Experience level: first safari
6 day safari Amboseli, Tsavo West & East
We had an overall amazing safari experience through Amboseli, Tsavo West, and Tsavo East. We encountered a lot of animals, big and small, right in front of us and hiding in the bushes. The accommodations were also very nice.
The organization was not always great. On our first day, we were ready for pick-up at 6:45 AM as agreed, but no one arrived. After some phone calls and a delay of about 1.5 hour, they picked us up and apologized as they had forgotten about our safari. Then we started our journey and drove from Nairobi to Amboseli.
We did several game drives through that park. The amount of animals is stunning. We saw so many elefants, zebras, gnus, and gazelles. And we were lucky to see a group of lions hunting and a family of cheetas playing.
We were unaware of the customary tipping expectations and unfortunately did not give enough initially. Our guide became very upset, and although we corrected and gave him the amount he expected, he left without saying goodbye.
Then we went by train from Amboseli to Tsavo, which was very smooth and were picked up by the next guide.
We slept in Ngulia Safari Lodge in the Tsavo West national park after an afternoon game drive to the rhino sanctuary.
The next day, we drove through the park to Tsavo East. Initially we tried to check in at the lodge but it turned out the reservation did not work. Our new guide managed to swiftly organize a stay at the Voi Safari Lodge, which was close by and offers stunning views to the national park. Tsavo East is much different than the other two parks but beautiful as well! The next day we went for a full game drive through much of the southern part of the park.
Both lodges are very beautiful with direct view on the animals coming to the nearbye waterholes. Our driver and guide Saidi was great. He was very kind and gave us much information about the animals in the park but also Kenya in general, and had no problems correcting all the organisational issues.
On the last day we went for a short morning game drive and were driven to the airport in Mombasa as planned.
Apart from the administrative issued we enjoyed the 6 day safari a lot.