US
35-50 years of age | Experience level: first safari
Wonderful experience every step of the way
Wonderful planning, the lodges and camps were exceptional. Even the camps lacking some of the luxuries you're accustomed to, they made it such a fun and memorable experience. They were some of my favorite nights. Our guide Jonathon was amazing and made sure we enjoyed our time on safari. We saw all of the big 5. He really worked extra hard to ensure we made the most of our time.
We ended with a few nights in Zanzibar and they were magical as well. This was a great value for the money and it was our kids (7 and 11) favorite vacation.
TW
35-50 years of age | Experience level: first safari
Great sales Jerome and guide Kunda who are helpful and responsive throughout the journey.
We saw many animals during the game drives thanks to our guide Kunda. This trip wasn't without incidents - car tire had a screw, but I'm glad we had it checked and fixed before we entered the Serengeti; car gear box was down, but we were put into another nearby Meru Slopes car to continue the journey while the car gets fixed. Kunda handles incidents well, and Jerome has been responsive in WhatsApp throughout.
DE
20-35 years of age | Experience level: 2-5 safaris
Tirano was very nice and punctual
The drive with Tiyani was very safe, he was nice and on time!
DE
35-50 years of age | Experience level: first safari
Professional
Tiyani is a very nice and punctual driver. Her was attentive along the way and made sure we arrived the Lodge on the expected timeline.
US
20-35 years of age | Experience level: first safari
Unforgettable moment with African Golago Safari
Great experience
“Absolutely breathtaking 5-days Safari experience with African Golago safari!.
The guide Mayung was knowledgeable and friendly passionate about showcasing Tanzania’s incredible national park.From spotting majestic Lion in Serengeti to marveling at stunning landscapes of Ngorngoro every moment was pure magic.
The accommodation were comfortable and food was delicious.
Highly recommend African Golago Safari for unforgettable Tanzania adventure.!!”
RU
20-35 years of age | Experience level: 2-5 safaris
Unforgettable safari adventure
We had an amazing time and an unforgettable experience with Ozon Light Tour. We went on a six-day safari and saw so much wildlife — including the Big Four, a cheetah hunting an antelope, and many other incredible moments.
Our guides were fantastic: knowledgeable, engaging, and always ready to answer questions and share fascinating facts. The accommodations were also very well chosen. In one lodge, zebras wandered in during the day, which was such a unique experience!
Communication with the company was 10/10, they were quick to respond, answered all our questions, and even adjusted the itinerary to meet our wishes. We couldn’t recommend them more!
IT
20-35 years of age | Experience level: first safari
Peter number 1! Very reliable, competent and he did his best every day to find the animals.
The agency is very reliable, precise and they know how to organize the best experience!
Just be sure to ask for the jeep, otherwise they give you the van 4x4 which is still a great experience but a bit different from the jeep.
AE
50-65 years of age | Experience level: first safari
Completely disorganised
I booked a 4 day safari through Mariam from Sipolio for 28/7 to 31/7. Everything went well during the booking process where I had to pay the money.
Then this is what happened:
• I was sent a contact for a driver who was supposed to pick us up at the airport. It was the wrong contact and someone else picked us up.
• Sideways tours sent a small 4 door car to pick up a family of 4? Why wasn’t a larger vehicle sent? The driver had to order a second car to take the rest of the luggage.
• When we met the safari driver it wasn’t the driver mentioned in the email
• When I asked the driver to check our bags there were only 3 bags in the safari car. The driver of the second car from the airport drove away with our 4th bag! He didn’t even get out of his car to check before he left.
• The safari driver wasn’t told which hotels we were going to and we had to tell him
• It wasn’t clear to him even if more people were coming on the trip with us. We waited and then he was told there would be another 2 people. He was then told there would be another person.
• He wasn’t told which hotels they were going to either.
• When we arrived at our hotel at 3pm in the afternoon, it was deserted and had obviously closed for many months. How could you book us into a hotel that was closed?????
• I called Mariam several times, but she never answered the phone. I emailed her but she didn’t answer the email. She only responded the next day at 7pm!!!!!!
• I then tried to call Sideways Tours who were responsible for the driver. Our "customer service manager" contact didnt answer the phone. I spoke to another who was very unhelpful and told me how it wasn’t the problem of Sideways Tours and there was nothing she could do. When I said I wanted to speak to the manager, she said he wasn’t available. He was “at home”. She refused to contact him or let me speak to him. Even better, then she hung up the phone.
• I was sent an email saying “Our transport manager is called Eric who is available on WhatsApp on +254717723305.” Why do you even bother sending this message if he is not available? Why do you write “Customer Success” in your emails?
• Our driver made several calls and eventually spoke to a lady called Susan from Mamu Tours who started to help us. She said that Sipolio is a sister company of Mamu Tours.
• She eventually found one small room for us in another hotel. We really appreciate that due to the urgency of the situation, but we booked 1 double and 1 twin room!
• I have to mention here that the driver did a great job solving all the problems throughout the trip and without him it would have been a mess.
You can make your own decision about whether you use this company.......
CN
very good
This trip to Tanzania was very good. The communication in the early stage was very smooth, and the agency during the trip would also care about our situation. Our guide Baraka is very humorous and enthusiastic, and the introduction of animals is also very professional. We love him so much and miss him very much.
FR
20-35 years of age | Experience level: 2-5 safaris
Excellente stay
Autenticity, reliable, Nice accomodation,
We recomand, Noxy was so Nice with us