AE
35-50 years of age | Experience level: first safari
Delivered promised package with efficiency and safety. Very punctual. Went above and beyond for us
We loved the safari saw the big five in one day. Extreme value for money. Clarity in communications from start to finish. I only wish we had done more research on our end about the city life to enjoy that fully too.
CN
20-35 years of age | Experience level: first safari
Nice flying safari
We were a group of 8, and went a safari with Sino Africa Safari. It was a nice flying safari, we had good drivers, accomodfation, and everything was good. There was only one thing, we waited for almost one hour at the aitstrip in Masai mara. We went there early and the plane came late. My father was very happy because we could have do more safari if we know the plane come late. It was not their fault, but they could commmunicate with the airplane company to get more updated information. Overall, our safari was nice. We loved to stay at Fairmont hotels.
CA
35-50 years of age | Experience level: 2-5 safaris
Amazing Safari
Great experience with Naftal and his agency. Communication was excellent, perfect service, absolutly without any problem. We have really enjoyed our 2 days trip.
65+ years of age | Experience level: over 5 safaris
Attentive and professional
We are an older couple visiting our son and his family who live and work in Kampala. We will be here for several months so we expect to take several short excursions around Uganda while we’re here. I researched tour companies, selected what I believed to be the five best suited to provide what we wanted, and I contacted them, asking for itinerary proposals. Of the five Grassrootz was by far the most responsive and professional, and their representative here in Kampala, Anne, provided us with exactly what we wanted at a very competitive price. Although they were not the least expensive, I felt they were definitely the most professional, and I was confident in my choice.
Our first excursion included my wife and me plus our son, daughter-in-law, and grandson. We did a five day trip to Murchison Falls with Moses as our driver and guide. We were booked at the Murchison River Lodge which we found to be adequate to our needs, but not luxurious. It was quite acceptable. During our stay we did two game drives, a guided game walk, river cruises both upstream to the falls and downstream to the delta, and a drive to the top of the falls.
Although we were very happy with Grassrootz overall I have given them only four stars instead of five for what we felt was one shortcoming in their service. It is true that due to Covid 19 tourism in Uganda has been severely impacted, and lodges and services are only now recovering. As a result we felt that Grassrootz was not quite on top of the situation existing at Murchison Falls which impacted our overall experience. Highway and bridge construction through the park has seriously limited access to the game tracks north of the river, and the river is at perpetual flood stage due to a disastrous water management project. Bridge construction combined with discontinuation of ferry service due to flooding severely limited our ability to do game drives at optimal times as our lodge was on the south bank of the river. The flooding of the river has not only closed the hiking trail from the base to the top of the falls, but it has completely drowned the delta causing much of the birdlife that was there to relocate. I will reserve comment on these joint Chinese/Ugandan projects other than to say that I fear for the future of the park. In any case, I believe Grassrootz should have been more aware of the situation at Murchison, and they should have provided us with this information ahead of time.
In spite of this I continue to have confidence in Anne, and I look forward to working with her in planning more short excursions in Uganda during our prolonged stay. She has already given us a proposal for a trip to Lake Mburo and Kibale which we expect to do next. I believe Grassrootz is a five star operation with quality people, so I will continue to utilize their services, and I will write off our experience at Murchison Falls as just one more casualty of the Covid pandemic.
RU
20-35 years of age | Experience level: first safari
Two days filled with impressions
The trip to Tanzania will be remembered by me and my friends for a long time. We have never had such a bright journey before.
When we were going to Zanzibar, we knew right away that we had to go on safari.
Our choice fell on Uhuru Travel & Tours and we did not lose.
Abdullah selected the optimal program for us for 2 days. Always available via WhatsApp for coordination and always very responsive.
A huge thank you to him, his entire team and our funny guide-driver who accompanied us all the days of the safari.
Our first day on safari turned out to be more vivid, perhaps. Our small group was the first to discover the pride of the lion, which had not been seen by the others for several days. A rich program, a stop for the night at a hotel in the Mikumi Park, and most importantly, we managed to see almost all the animals.
It was a bright trip, well organized. Getting to know Tanzania was a great experience.
Thank you very much!
AE
The best place for Safari lovers, JS.
The best place for Safari Lovers in Africa. best ride, best guide and good people.
#jayeshsainikenya.
35-50 years of age | Experience level: over 5 safaris
Great, very helpful
Great deals and Janine is very helpful. I loved the fact that they also included a list of what to pack to make sure you are ready for anything and have a great experience too. The lodge was amazing, good welcome by the staff. Overall I had an amazing time, staff takes care of you, whatever you want, they are super nice, just amazing. I'll definitely use Gems of Africa a lot.
35-50 years of age | Experience level: 2-5 safaris
The tour guide Jospeh was very Knowledgeable and Understanding
Apple Safaris was able to tailor something for me and my wife on celebration of our anniversary and they lived up to their expectations.
35-50 years of age | Experience level: first safari
Tarangire day trip
Hi Paul
Thank you for the reminders and patience. We had a great time in Tarangire Roika lodge. Hamisi was very patient with us and ensured that we had sightings despite the short time.
Maybe next time we can go for more days. Thanks again
35-50 years of age | Experience level: 2-5 safaris
Kenya and Tanzania Safari
We finally got to write your review, thanks for the reminders.
There it was- that familiar joy and excitement of receiving my flight confirmation email in my inbox. Although that sense of joy was accompanied by a hefty side order of apprehension. Is it a good decision?Is the Safari offer worth it? I’m I being irresponsible? What it I get covid? In true World escapes form , Paul and team had anticipated my apprehension and took many steps to reassure me as they proposed a 14 day safari tour of Kenya .Tanzania with Zanzibar. Plans were put into place to receive us upon arrival in Nairobi and to to take us on Safari. Although we had challenges adjusting to the rough roads and in a minibus in Kenya, Tanzania proved more rewarding in terms of comfort. We are putting up a blog about our experience. We shall be back.