PL
50-65 years of age | Experience level: first safari
Trustful and reliable Go with him
Everything was organised perfectly and above expectations
Transport to little zebra camp safari at Masai Mara and way back Very nice place to stay
and great experience in the park
35-50 years of age | Experience level: 2-5 safaris
It was the best ever. The trip provided a great deal of enjoyment and entertainment.
All of the arrangements and schedules were meticulously planned beforehand. Everything was safe. The programs were well-structured. We anticipate that Kisangara will surpass other businesses in the near future.
CN
20-35 years of age | Experience level: first safari
Incredible 7-day Kenya safari with Jungleroam & guide Kush. Visited Amboseli, Naivasha, Nakuru, Maas
Just finished an incredible 7-day safari in Kenya with Jungleroam and our guide Kush, and I couldn’t be happier! We visited Amboseli, Lake Naivasha, Lake Nakuru, and the Maasai Mara, and every stop was absolutely unforgettable.
We were lucky enough to see snow-capped Mount Kilimanjaro clearly in Amboseli, and successfully spotted the Big Five!
A huge thank you to our guide Kush — he is professional, patient, funny, and amazing at finding wildlife. He has an incredible eye for animals and knows exactly where to look. When I had issues with my local SIM card, Kush kindly helped me communicate with customer service and solved the problem right away.
He was so kind and persistent in helping us track lions until we finally found a large pride with adorable cubs — it was such a magical moment. The highlight of the trip was when Kush patiently waited with us until we saw a leopard emerge from the bushes and climb up a tree — a truly wild and breathtaking scene I will never forget.
Kush also takes fantastic photos and made the whole journey fun and comfortable. The trip offers great value for money at a very reasonable price.
Highly recommend Jungleroam and especially guide Kush to anyone planning a Kenya safari!
10/10 experience! ✨
RS
35-50 years of age | Experience level: 2-5 safaris
Promises luxury, struggles with delivery.
This review relates only to the service provided by the safari company in organizing our trip, not to the national parks, wildlife, or Kenya itself, which were all wonderful.
First, I would like to emphasize that our guide, John, was excellent. He was kind, professional, and did his best throughout the journey. Our dissatisfaction does not relate to him.
We booked an eight-day package that included the word “luxury” in its name. After receiving the offer, we accepted it and paid 50% within a few hours. Later the same day, we were informed that two of the four lodges included in the confirmed offer were not available. Having already paid, we felt we had little choice but to accept the proposed alternatives. We were particularly dissatisfied with one of the replacements.
Two days before departure, we were informed that yet another lodge was unavailable and were offered a different property, which again was not our preferred option.
Upon arrival at the airport, the agent who organized the trip arrived approximately 40 minutes late, which was quite exhausting after a long international flight.
The vehicle provided for the safari was operational but quite old and extremely noisy. Although this did not prevent us from completing the itinerary, it made long drives significantly more tiring than expected.
We also had the impression that the itinerary may not have been carefully planned in practice, as some activities were poorly distributed across the days, which resulted in adjustments having to be made during the trip.
The most disappointing aspect for us concerned included activities. One afternoon in Ol Pejeta, we did not have the scheduled game drive because, as we were told, there had been a misunderstanding regarding the validity of the park entrance tickets.
Additionally, although a visit to Hell’s Gate was clearly listed as included, we were initially informed that we would need to pay the entrance fee ourselves. After discussion, the company agreed to cover the cost. However, on the same day, the visit to Crescent Island, which was also clearly stated in the itinerary - was not organized.
Based on our understanding, this resulted in us missing activities with a combined value of several hundred dollars in park fees.
Overall, in our opinion, communication and organization were not at the level we expected, especially for a tour marketed as “luxury.” In our experience, the company was very efficient when it came to securing payment, but less consistent when it came to delivering the agreed services.
We had a memorable time in Kenya thanks to the parks and our guide, but from an organizational perspective, the experience fell significantly short of our expectations.
50-65 years of age | Experience level: first safari
Excellent
Meticulous planning, no hassles throughout, Warren as a guide during our stay in Capetown was great, both the Safari lodges was exceptional. Great guides and rangers/trackers. Excellent food. Felt very safe and Lindsay was available through out. Great experience.
CA
20-35 years of age | Experience level: first safari
Amazing Tour Guides
African Big Cats Safaris was incredible to work with. Don't hesitate if you're looking to book your trip with them! We used them for our honeymoon trip and had Venance as our guide, and it was an absolutely unforgettable and incredible experience. Venance was so friendly and his knowledge of safaris was so impressive. From the moment we reached out to them, they handled everything for us around bookings, transportation and logistics, and made our trip to various safari parks and to Zanzibar as easy as possible. We highly recommend booking with them!
BG
35-50 years of age | Experience level: 2-5 safaris
Perfect organisation of the safaris
Thank for the perfect organisation and the best guides ever! Moses is amazing.
IE
20-35 years of age | Experience level: first safari
Amazing
Great experience and highly experienced guide and driver…Robert was amazing…overall good customer service
50-65 years of age | Experience level: over 5 safaris
James went out of his way the trip was amazing… I felt like he was an old friend by the end.
James picked me up at the airport and simply made me feel like royalty fot the trip. Experiencing this amazing country and the wildlife was awesome. The highlight was chilling with the gorillas but I also enjoyed all the animals and birds we saw throughout the journey. The food was very good and the lodging was all I needed. I’ll add again the awesome job James did. This was country 115 for me and one of my faves!
AE
35-50 years of age | Experience level: first safari
Review about Tsavo East National Park by Anastasiya Omar
Beautiful landscape and many different animals and birds😍