IT
35-50 years of age | Experience level: first safari
Fantastic experience, once in a lifetime
Excellent service with friendly staff. The tour guide really went out of his way to guarantee as many game sightings as possible. The camp was comfortable with hot water showers and the food was decent. Highly recommended! ps. avoid the Masai villages around the Maasai Mara Safari Park, proper tourist traps (entrance fees are not regulated and can be as high as 30$ pp)
CN
20-35 years of age | Experience level: 2-5 safaris
it arrange me the tour of mountain
i is good. the trip is comfortable and the duide took care of me very well
NL
20-35 years of age | Experience level: 2-5 safaris
Well organised and nice schedule for the different parks
We did an 6 day safari, it was well organised with the tents and transportation. Communication with the manager was easy as well because I had an Tanzania simcard so we could call.
Only minor was that we had to pay in cash which was a bit difficult because we were already in Tanzania when we received that information.
DE
20-35 years of age | Experience level: first safari
Good Safari for a very reasonable price
It was a very nice safari, our driver was quite experienced and did everything to make our experience unique. The food was also very nice. I think its hard to get a budget safari for a cheaper price. Although the price is pretty low I missed nothing and can only recommend this operator!
CA
35-50 years of age | Experience level: 2-5 safaris
Unbelievable Animal Experience
We were quite satisfied with our 5 day camping safari experience.
Areas for improvement: The food was below par due to a mixup with the cook and we were cold, another miss-communication with blankets. Be sure to ask about these details prior to departure.
That being said our guide was great, vehicle was great and the animals we saw were outstanding. I have done the same safari before and this time we saw much more. Our guide really knew where and how to expose us to the animals which was the most important factor. I would book with Moyo again.
35-50 years of age | Experience level: first safari
customer care
Kajie safaris lived up to expectations. The communication lacked ambiguity. The safari tour was excellent.
In brief i plan to travel with them next time in December. Over all the customer care was excellent.
20-35 years of age | Experience level: first safari
Perfect structuring
I can't help but recommend them to anyone and everyone.because you get your money's worth
NL
35-50 years of age | Experience level: 2-5 safaris
Well aranged safari, with experienced guide and human touch
The guide knew what he was doing, knew where to go for good spotting. Communication with Jeff was good, he kept us up to speed and offered alternatives if needed. We were well taken care of with good lunch and a human touch... Jeff was clear about the teams of our booking and explained everything very clearly. Only minus:you have to pay in cash...
US
20-35 years of age | Experience level: 2-5 safaris
Amazing 7 Day Chimp/Gorilla Experience!!!
It was a pleasure to work with Bella Africa Safari's from start to finish. We were on the road when we booked and did not have access to our banks back home to wire money for our deposit. Bella went ahead and set up a way for us to pay with a credit card. We also had a complicated itinerary in which members of our group would be arriving in Uganda at different times. Arranging separate pickups at the airport for both groups was not a problem at all. That was great customer service!
A few days before our safari Bella informed us that she had gotten sick and was no longer going to be our guide. We were disappointed at first, but as soon as we met our guide at the airport, we knew we were still going to have an unforgettable experience. In Kibale Forest we had an amazing encounter with the chimps. We got to see a group of about 10 chimps (including babies) descent from the treetops to the forest floor around up. Our experience trekking for the Gorilla's was definitely the highlight. We got within mere inches of the Gorilla’s. One ever charged us for a moment giving our group an awesome thrill!
The reason I gave 4 stars instead of 5 is because communication between our guide and our group could have been a little better. We actually trekked for chimps one more time in addition to the experience above. The second time was supposed to be in the gorge but the chimp trackers cancelled the trek because of extreme heat. Instead of telling this up front, it seemed as if our guide was trying to convince us to skip the trek and rest up for the following gorilla trek. He ended up working really hard and found us another area to do some chimp trekking for that afternoon, but he never told us why we did not go to the gorge. We found out the reason (extreme heat) from the other couple who was trekking in our group. If instead of trying to convince us not to trek, he just let us know that the chimp trackers cancelled the trek and that he was having a hard time finding a replacement trek, we would have been very happy.
On our Gorilla trekking day our guide never let us know that he was anxious to get to the gorilla trekking headquarters and eventually drove off without any of us and told a member of our group that we could walk. Luckily, we were staying only about a 15 minute walk away. We concluded later that he ended up leaving so that he could get us a spot trekking for a family not too far into the forest. If he just told us that he needed to leave to go get us a good gorilla family to trek for, we would have been so grateful and happy that he left to secure us a good gorilla family. Instead we were confused about why our guide would take off and make us walk right before we were about to spend hours walking to find the gorillas. In both of these instances, clear communication about that was going on would have made us very happy.
However, I will say those are minor things, we still had an unbelievable, unforgettable experience. We chose the mid-range option and all of our lodging was superb and included fantastic meals. If I were to visit Uganda again, I would not hesitate to contact Bella Africa Safari’s to arrange my tour. They offered a great tour, at a great price, with great customer service from start to finish.
ES
35-50 years of age | Experience level: first safari
Excellent 6-day camping safari!!
We did an 6-day camping safari included Tarangire, Lake Manyara, Serengeti, Ngorongoro Crater. if I were to do it over again I'd skip Tarangire in favor of another Serengueti day, The best park for us is amazing. The safari was great we got to see the big five close to our jeep including the rhino.
Romeo is kind, professional and efficient . We worked together to create a custom itinerary that fit our desires.
Although this was not a luxury safari experience nor was it a price as such . We would highly recommend Safari Multiways.