50-65 years of age | Experience level: over 5 safaris
Helpful, responsive and efficient
Trav-Interactive organised a wonderful 7-day safari trip for us. They were responsive, helpful and efficient in dealing with our requirements and requests. Our guide was really friendly and knowledgeable.
FR
20-35 years of age | Experience level: first safari
Saloniki is very professional and cheerful, I recommand him very much. We enjoyed our trip with him
Unforgettable Safari day ! We got much luck to see 3 lions in one day !
FR
35-50 years of age | Experience level: first safari
Saloniki was just perfect.
Great guide.
Professional service.
Unforgettable experience.
50-65 years of age | Experience level: first safari
Issa was so helpful and quick to respond to any queries we had. He planned our perfect holiday.
Our 10 day Safari was just perfect. Issa was quick to answer any questions we had and our itinerary was amazing.
Our driver Tarimo was a great, calm, knowledgeable driver with many years experience, he seemed to know where to go to find the best animal encounters.
Our accommodation over the 10 days was top notch for our mid budget trip.
We did Arusha NP, Manyara NP, Serengeti , Natron, Lake Eyasi & Tarangire NP. They were all very different but we loved them all. Our cultural day with the Hadzabe & Datoga people was wonderful and we learnt alot.
65+ years of age | Experience level: first safari
Very good. Seems to love having people enjoy and be excited about the experience of seeing animals i
Quite exciting. I felt excitement like I was a kid again. Peter wad a great guide and driver. We'll worth the time and money.
AE
20-35 years of age | Experience level: first safari
Fantastic experience
John Mwangi did his best in the game drive!! He gave us a fantastic experience in Masai Mara.
35-50 years of age | Experience level: first safari
Unforgettable Wildlife let down by Operational Chaos and Extreme Logistical Failures
The core wildlife experience was phenomenal. The guides on the ground were knowledgeable, apologetic, and worked tirelessly under difficult circumstances to track animals and deliver great game drives. The natural beauty and animal sightings were truly unforgettable. The distances between parks and drives can be extensive and the roads very bumpy, its all part of the experience but for some this might not be part of their expectation from the glossy brochures
However having paid $1,100 for a 4-day mid-range classic safari, I expected basic comfort and private en-suite facilities (as per agreed itinerary). Instead, the tour was subcontracted to a third-party operator without prior notice, causing a complete breakdown in communication and organisation. Guest details were muddled from Day 1, resulting in missing out on a booked tented lodge entirely. On the second night, I was dropped at a basic campsite with no towels, torches, or en-suite facilities. I had to stay overnight at the campsite simply to avoid forcing drivers onto dangerous, unlit roads late at night to rectify their mistake.
Schedules were consistently mismanaged, with pick-up delays stretching up to two hours with zero proactive communication resulting in shorter time on drives/in the parks. Following airline baggage delays I specifically requested support to purchase items where i could get receipts to claim back purchase costs, this was not actioned on until i firmly advised that I was unhappy, but left to feel like I was the problem. During vehicle transfers, guests were left waiting in the heat for nearly an hour without access to water, restrooms, or updates.
Because this was a shared group safari, extra pick-ups and drop-offs for other passengers impacted the timetable which is understandable, however almost appeared like this was a unique situation. Despite months of advance notice regarding an 8:30 PM departure flight on the final day, logistics were severely mismanaged which meant arriving at the airport check-in desk just 2 minutes before bag drop closure. This was an unnecessarily stressful way to finish my safari experience. I will however say thanks to the drivers who managed to get me there in the nick of time.
I raised these matters with the company who have issued a partial refund to address these failures however i was at times made to feel like it was my fault the company were 'out of pocket'. In my view travelers should not have to navigate this level of preventable stress, miscommunication, and logistical risk on what is often a once in a lifetime bucket-list trip. If you book, insist on receiving direct contact details for the actual ground operator, re-verify your accommodation list directly with your guide each morning, and build in massive time buffers for airport connections.
For reference the company who actually provided the safari drives was 'Dancing Simba'.
50-65 years of age | Experience level: first safari
Unforgettable safari
An unforgettable safari arranged with Beth at Shanjoy
We saw all the iconic animals of the Masai Mara and Serengeti in theise beautiful landscapes
Patrick and our drivers were always focused and entertaining
Would highly recommend Shanjoy if you want an authentic safari experience at a reasonable price
FI
Peter is a miracle in finding the animals in the park
The tour exceeded my expectations. A lot of sitings, good structure of the visit and a delicious lunch.
50-65 years of age | Experience level: first safari
An Unforgettable, Five-Star Safari Experience!
We recently returned from an absolutely amazing 4-day, 3-night safari to Lake Nakuru and the Masai Mara with Morningstar Safaris, and we cannot recommend them highly enough! From start to finish, the entire experience was flawless.
A huge shoutout goes to Doreen, who handled our booking. She put together a perfectly tailored itinerary for us and kept in constant contact throughout the entire process. Even during the trip, she checked in regularly to make sure everything was going well. Doreen also went above and beyond by coordinating with our hotel to arrange a special celebration for my wife’s birthday, which made the trip feel even more personal and memorable.
Our guide, Willy, was exceptional. He was incredibly friendly, deeply knowledgeable, and clearly passionate about his role. He worked tirelessly to track down the best wildlife sightings. Thanks to his dedication and skill, we got to see the Big Five and so much more!
This was a truly unforgettable trip. If you are considering a safari in Kenya, look no further than Morningstar Safaris—they are top-notch!
